Ricardo Andorinho

I’m Ricardo Andorinho Chief Onboarding Officer (COO) at Sportrack.io

Our team is committed to ensuring that our users derive the maximum value from their experience with Sportrack.io. To support this, we offer 15 to 50 minute Account Review Sessions. During these sessions, we’ll ensure your account is set up optimally and explore new features that could benefit your journey with us. Sportrack.io offers innovative tools to support athletes, managers, and sponsors, including digital wallets, networking opportunities, and customised financial management solutions tailored to your needs.

If you qualify to Onboard at Sportrack.io, please schedule a review of your account with me at a time that suits you. We can also conduct the session via a call if you prefer.

Looking forward to connecting soon!

Sportrack.io 60-Minute Onboarding Session Breakdown

1. Welcome & Platform Introduction (10 minutes)

• Brief overview of Sportrack.io’s mission: supporting athletes by connecting them with sponsors and covering sports expenses.

• Introduction to the platform’s features, including athlete, sponsor, and fan profiles, and how the wallet system works for payments and expense coverage.

2. Personal & Sponsorship Goal Setting (10 minutes)

• One-on-one or small-group discussions to identify each athlete’s personal objectives and sponsorship needs.

• Aligning athlete goals with available sponsorship opportunities.

3. Profile Setup & Digital Tools (15 minutes)

• Guided walkthrough to create or optimise the athlete’s online profile for maximum sponsor visibility.

• Training on uploading training data, managing achievements, and using digital resources provided by Sportrack.io.

4. Sponsor Matching & Partnership Process (10 minutes)

• Explanation of how athletes are matched with sponsors and how sponsorship offers are managed through the platform.

• Demonstration of accepting sponsorships, which triggers direct funds transfer to the athlete’s wallet for immediate use on sports expenses.

5. Q&A and Feedback (10 minutes)

• Open floor for athletes to ask questions about the platform, sponsorship process, or technical issues.

• Collecting feedback on the onboarding experience to improve future sessions.

6. Next Steps & Ongoing Support (5 minutes)

• Overview of support channels, including access to onboarding officers and community resources.

• Setting up regular check-ins to monitor progress and ensure readiness for sponsorship opportunities.

Key Features Highlighted During the Session

• Immediate payment of sports expenses via wallet after sponsorship approval.

• Tools for tracking progress, communicating with coaches, and engaging with sponsors.

• Banners and promotional materials are auto-generated for both athlete and sponsor profiles to boost visibility.

• Transparent, athlete-controlled process for accepting or rejecting sponsorships.

Sportrack.io Candidates and Onboarding