Karina Brown

--> Please indicate in the additional information if your session will be online or in person. Additionally availability changes every week please only book for the upcoming week and not for weeks in advance.
1. Session Timing & Location

• Any bookings after 7:00 PM must be conducted remotely, unless an approved exception is made.
• Sessions must start and end on time. Tutors will wait up to 10 minutes before marking the session as a no-show.

2. Payments

• All session payments must be submitted by the end of the day on which the session occurred.
• Late payments may incur a $10 late fee.
• Packages or bundles must be paid in advance.

3. Cancellations & Rescheduling

• Cancellations or rescheduling requests require at least 24 hours' notice, unless there are extenuating circumstances.
• Cancellations made within 24 hours may be charged 50% of the session fee, unless otherwise agreed upon.
• No-shows may be charged the full session rate.

4. Communication & Expectations

• All communication regarding scheduling should be made via text or email.
• Students are expected to come prepared with assignments, materials, and specific questions.

5. Safety & Professional Boundaries

• In-person sessions must occur in safe, public, or mutually agreed-upon locations.
• Tutors reserve the right to discontinue sessions if boundaries or expectations are not respected.

6. Satisfaction Guarantee

• If a session is interrupted due to technical issues or emergencies, it will be rescheduled or credited.