# Discovery Call with Miki - Call Force Global

> 20-minute intro to learn about your call center, customer support, or VA needs and see if Caribbean nearshore is a fit. We'll cover your current setup, volume, and timeline. Looking for a job with Call Force Global? Please do not book this call. Apply directly at callforce.global/apply/ and our recruiting team will take it from there.

- Host: Miki - Call Force Global
- Duration: 20 min
- Location: Cal Video
- Host time zone: America/Toronto
- Confirmation: Bookings are confirmed instantly.
- Booking page: https://cal.com/callforce.global/discovery
- Event type id: 5549602

## Check availability

```http
GET https://api.cal.com/v2/slots?eventTypeId=5549602&start=YYYY-MM-DD&end=YYYY-MM-DD&timeZone=<IANA time zone>
cal-api-version: 2024-09-04
```

The response is `{"data":{"YYYY-MM-DD":[{"start":"<ISO 8601 with offset>"}]}}`; no API key is needed.

## Book

```http
POST https://api.cal.com/v2/bookings
cal-api-version: 2026-02-25
Content-Type: application/json

{
  "eventTypeId": 5549602,
  "start": "<UTC ISO 8601 start from the slots response>",
  "attendee": {
    "name": "…",
    "email": "…",
    "timeZone": "<IANA time zone>"
  },
  "guests": [
    "guest@example.com"
  ],
  "bookingFieldsResponses": {
    "help_with": "…",
    "company": "…",
    "use_case": "…",
    "team_size": "…",
    "timeline": "…",
    "self_reported_source": "…",
    "phone": "…",
    "notes": "…"
  }
}
```

- Required fields: `name` (Your name), `email` (Email address), `help_with` (What can we help with?), `company` (Company), `use_case` (Primary use case), `team_size` (Team size you are considering), `timeline` (Timeline), `self_reported_source` (How did you hear about us?)
- Optional fields: `phone` (Best phone number), `notes` (Who handles these calls today, and what is not working?), `guests` (Add guests)
- `name` and `email` go in `attendee` and `guests` is a list of emails; every other field goes in `bookingFieldsResponses` under its name.