# Insurance Call Center Discovery with Miki - Call Force Global

> Discovery call for P&C insurance programs (claims intake, FNOL, customer service, live transfer). Caribbean nearshore, native English, TCPA-compliant. Looking for a job with Call Force Global? Please apply at callforce.global/apply/ instead of booking this call.

- Host: Miki - Call Force Global
- Duration: 25 min
- Location: Cal Video
- Host time zone: America/Toronto
- Confirmation: Bookings are confirmed instantly.
- Booking page: https://cal.com/callforce.global/insurance
- Event type id: 5549604

## Check availability

```http
GET https://api.cal.com/v2/slots?eventTypeId=5549604&start=YYYY-MM-DD&end=YYYY-MM-DD&timeZone=<IANA time zone>
cal-api-version: 2024-09-04
```

The response is `{"data":{"YYYY-MM-DD":[{"start":"<ISO 8601 with offset>"}]}}`; no API key is needed.

## Book

```http
POST https://api.cal.com/v2/bookings
cal-api-version: 2026-02-25
Content-Type: application/json

{
  "eventTypeId": 5549604,
  "start": "<UTC ISO 8601 start from the slots response>",
  "attendee": {
    "name": "…",
    "email": "…",
    "timeZone": "<IANA time zone>"
  },
  "guests": [
    "guest@example.com"
  ],
  "bookingFieldsResponses": {
    "help_with": "…",
    "phone": "…",
    "company": "…",
    "line_of_business": "…",
    "function": "…",
    "self_reported_source": "…",
    "states": "…",
    "notes": "…"
  }
}
```

- Required fields: `name` (Your name), `email` (Email address), `help_with` (What can we help with?), `phone` (Best phone number), `company` (Carrier or agency name), `line_of_business` (Line of business), `function` (Function needed), `self_reported_source` (How did you hear about us?)
- Optional fields: `states` (States covered), `notes` (Additional notes), `guests` (Add guests)
- `name` and `email` go in `attendee` and `guests` is a list of emails; every other field goes in `bookingFieldsResponses` under its name.