> ## Documentation Index
> Fetch the complete documentation index at: https://cal.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Call history

> Review the calls handled by your Cal.ai phone agents.

The **Call history** tab in [Insights](https://app.cal.com/insights/call-history) lists the calls made and received by your [Cal.ai](/help/cal-ai/cal-ai-help.md) phone agents.

Open it from **Insights** in the left sidebar, then select **Call history**.

## Columns

| Column | Description |
| - | - |
| Time | When the call took place |
| Duration | Length of the call |
| Channel type | How the call was handled, for example phone |
| Session ID | Unique ID of the call session |
| End reason | Why the call ended |
| Session status | Whether the call completed |
| User sentiment | How the caller came across during the call |
| From / To | The phone numbers on each side of the call |
| Call created | Whether the call was created successfully |
| Voicemail | Whether the call reached voicemail |

Use the search box to find a specific call, and **Display** to choose which columns to show.

If you have no calls yet, the page shows a **Create a Cal.ai Phone Agent workflow** button.

![Call history tab with no calls yet](https://mintcdn.com/calcomhelp/VlJsctpF2_NloGzH/images/insights/call-history.png?fit=max\&auto=format\&n=VlJsctpF2_NloGzH\&q=85\&s=ccf62f6e89a7058b4765f8a21bc50cb9)


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