Jesel Cura

I help growing businesses streamline operations, improve customer experience, and build scalable systems that support long-term growth.


Over the past 8+ years, I’ve worked with SaaS companies, e-commerce brands, real estate businesses, and remote teams to improve workflows, strengthen customer success programs, optimize processes, and create operational clarity.


My expertise includes:


✔ Customer Success & Client Retention

✔ Operations Management

✔ Process Documentation & SOP Development

✔ CRM & Workflow Automation

✔ E-commerce Operations

✔ Real Estate Operations

✔ Remote Team Leadership

✔ Vendor & Stakeholder Management


Recent areas of impact:


• Improved operational efficiency through workflow redesign and automation

• Built onboarding systems that improved client experience and retention

• Developed SOPs and operational frameworks for distributed teams

• Supported property management operations, tenant relations, and vendor coordination

• Optimized payment operations and reporting processes


Whether supporting startups or established organizations, I focus on creating systems that reduce friction, improve communication, and help teams scale confidently.


📩 Open to consulting, fractional leadership, and remote operational partnerships.

Jesel Cura | Cal.com