Jessica Cheong

A multi-disciplinary professional with deep expertise across application dev & support, operations, service delivery, and change programs.

• Delivery, Implementation & Change Program Manager
  Extensive experience leading complex change & implementation initiatives and IT service delivery across enterprise environments.
• Delivery & Operations Consultant
  Specialise in building, optimising, and elevating the human components of the workplace — streamlining processes, refining operational structures, and enhancing team performance to drive efficiency, effectiveness, and sustainable growth.
• Coach & Mentor
  Support professionals, leaders, managers, and business owners to build & strengthen leadership, planning, communication, management, and other core soft skills.

I can help with:
✔️ Complex change & implementation programs
✔️ Operational transformation & turnaround
✔️ Scaling & optimising operations
✔️ Advisory & consultancy – SMB operations & IT application operations
✔️ Fractional & interim leadership (COO & Ops roles for SMBs)

🔗 Learn more:
• https://www.linkedin.com/in/jesscheong/
• linkedin.com/company/jinsight-consulting