# Automation Support - Initial Call with Liam Bee

> A no-obligation introductory call to discuss whether a Remote Support & Guidance retainer is the right fit for your facility. During this call we will cover: Your current automation setup and the challenges your team faces How many PLCs and control systems you operate, to help identify the right package tier What kind of support would be most valuable to your team (fault diagnostics, modification review, general technical guidance, etc.) How the retainer model works in practice, including billing, hours tracking, and how to access support Any specific requirements for your site, such as preferred communication methods, shift patterns, or platform-specific needs Payment setup and next steps to get your retainer active This call is a conversation, not a sales pitch. If the retainer model suits your situation, we will get you set up. If it does not, I will be honest about that and suggest alternatives where I can. No preparation is needed from your side, but it helps to have a rough idea of how many automation systems your facility runs and how often your team encounters issues that would benefit from external input.

- Host: Liam Bee
- Duration: 30 min
- Location: Zoom Video
- Host time zone: Europe/London
- Confirmation: The host confirms each booking; it stays pending until they accept it.
- Booking page: https://cal.com/liambee/automation-support-initial-call
- Event type id: 4758436

## Check availability

```http
GET https://api.cal.com/v2/slots?eventTypeId=4758436&start=YYYY-MM-DD&end=YYYY-MM-DD&timeZone=<IANA time zone>
cal-api-version: 2024-09-04
```

The response is `{"data":{"YYYY-MM-DD":[{"start":"<ISO 8601 with offset>"}]}}`; no API key is needed.

## Book

```http
POST https://api.cal.com/v2/bookings
cal-api-version: 2026-02-25
Content-Type: application/json

{
  "eventTypeId": 4758436,
  "start": "<UTC ISO 8601 start from the slots response>",
  "attendee": {
    "name": "…",
    "email": "…",
    "timeZone": "<IANA time zone>"
  },
  "guests": [
    "guest@example.com"
  ],
  "bookingFieldsResponses": {
    "notes": "…"
  }
}
```

- Required fields: `name` (Your name), `email` (Email address)
- Optional fields: `notes` (Additional notes), `guests` (Add guests)
- `name` and `email` go in `attendee` and `guests` is a list of emails; every other field goes in `bookingFieldsResponses` under its name.
- A successful response is a pending booking request.