Hey there {ATTENDEE_FIRST_NAME}!

To make sure everything goes smoothly for our upcoming appointment, we're here to help. Here is what you need to know, and we've tried to keep it simple:

Calendar Invite: We've sent you a confirmation email with a calendar invitation. There is also one attached to this email – open this attachment and add the appointment to your own calendar. If you have any trouble, just let us know.

Using Google Meet: We will be using Google Meet. Google Meet is accessible from Chrome, Firefox, Edge, and Safari, and you don't need to download or sign-up for anything. For the best experience, you should use it on a computer. If you plan to use your phone, make sure you use one of the browsers mentioned, or download the Google Meet app from your app store ahead of time. We'll need your camera and microphone to work for this. If you're having trouble or for help with Google Meet, please check this guide: https://bit.ly/google-meet-consult-help

Join By Phone Call Instead: If you are having trouble or using a computer isn't your preference, no worries. You can also call in to join the Google Meet conference. In the calendar invite and at the meeting link, you'll find a phone number to call. At the meeting link, just click "join and use phone for audio", dial the number, and enter the pin when asked, and there you go! For more information about dialing in to Google Meet, use the link above and select "join a video meeting", then "use a phone for audio in a video meeting".

Come Early: It would be great if you could open the virtual meeting room 5-10 minutes before our appointment time. This will give you a chance to check if everything is working right. You'll end up in a virtual waiting room, and when your appointment time starts, we will open the conference room up for you.

Late Arrivals & No Shows: Our meeting is for 15 minutes, so being on time is important. If you are late, even by a few minutes, it means we have less time to talk, or may need to reschedule for another time altogether. If you'll be more than 5 minutes late, please let us so we can try to reschedule. If you choose not to reschedule, there may be a "no show" fee

We know that technology isn't perfect, and we're here to make things as easy as possible, so please don't hesitate to reach out if you need help.

Looking forward to meeting with you!

The Team at Onward Immigration ⚖️