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This call is an opportunity to briefly discuss your current needs and determine whether SereniPath Advocacy is the right fit for you. We will review the type of support you’re seeking, explain how patient advocacy works, and outline next steps if services are recommended.

This call does not include medical advice or detailed case review.

This session is designed to help you prepare for an upcoming medical appointment. Together, we will organize your concerns, create a clear list of questions, and discuss strategies for communicating effectively with your provider.

This is a non-clinical support session focused on preparation, organization, and confidence—not medical advice.

This session provides support after a medical appointment. We will review what occurred during your visit, clarify instructions or next steps, and help you organize follow-ups, referrals, and timelines.

This service focuses on understanding and organization and does not replace medical advice from your provider.

This call is designed to help you better understand insurance-related issues such as claims, denials, explanations of benefits (EOBs), or coverage questions. We will review information together and outline next steps or questions you may need to ask your insurance provider.

SereniPath Advocacy does not provide legal or insurance representation.

This session is intended for families or caregivers seeking clarity and support while navigating care-related responsibilities. We will help organize concerns, align expectations, and clarify roles and next steps.

This service is educational and supportive in nature and does not involve medical decision-making.

This extended session allows additional time for family or caregiver discussions involving complex situations, multiple concerns, or coordination needs. The session focuses on communication support, organization, and care navigation.

This service does not include medical advice, diagnosis, or treatment recommendations.