Sherice Sudds

Want to make real progress with Fin — or another part of your Intercom setup? In this session, we’ll roll up our sleeves and work through it together.

Whether it’s:

• Fine-tuning Fin’s answers and training it with the right content
• Setting up or improving your Help Center
• Smoothing out tricky onboarding or workflow issues

You’ll leave with improvements in place — not just ideas. This is a practical, get-stuff-done session where you’re not on your own.

*This is a paid session for new or one-time clients. If you’re already on a retainer or currently working with me on a project, these sessions are included as part of your plan.

What others say:

⭐️⭐️⭐️⭐️⭐️

“We’ve really enjoyed this process and learned A LOT more about Intercom.” – Diana Keller, COO @ Keller International

Is your support team stretched thin — or are you looking for ways to scale without burning people out?

Many teams are turning to Fin, Intercom’s AI, to ease the load and create better customer experiences.

In this call, we’ll talk about your goals, what challenges you want Fin to help solve, and how to set it up (or improve it) so it actually supports your team — not the other way around.

You’ll leave with clarity on whether Fin is the right fit for your needs, and practical next steps to get started or make the most of it.

💡 Want to dig deeper and get a clear roadmap for your Intercom setup? Ask me about my Intercom Strategy Checkup during our call.

What others say:

⭐⭐⭐⭐⭐ “Sherice’s insights highlight how to balance efficiency with customer experience when approaching automations — a thoughtful, people-first approach to CX.”
Ruth O’Brien, Senior Director, Automated & Proactive Support @ Intercom

⭐️⭐️⭐️⭐️⭐️

“We’ve really enjoyed this process and learned A LOT more about Intercom.” – Diana Keller, COO @ Keller International

Wondering if your team is getting the most out of Intercom? In this session we’ll talk through your goals and challenges, then I’ll take a closer look at your setup—everything from Fin and workflows to your Help Center.

You’ll leave with a clear, actionable roadmap that shows how to make Intercom work smarter for your team—streamlining processes, strengthening customer experience, and supporting growth.

What others are saying:

⭐️⭐️⭐️⭐️⭐️ “Sherice’s insights highlight how to balance efficiency with customer experience when approaching automations — a thoughtful, people-first approach to CX.”

— Ruth O’Brien, Senior Director, Automated & Proactive Support at Intercom

⭐️⭐️⭐️⭐️⭐️ “We’ve really enjoyed this process and learned A LOT more about Intercom.”

— Diana Bailey, COO at Keller International

💳 This is a paid session ($250, booked and paid through this link).

Want to connect, brainstorm ideas, explore a project, or just catch up? This space is for conversations that don’t fit into a box. Bring your curiosity, and let’s see where the conversation goes.

*special invitation