# Fin Discovery Call  💬 (30 Minutes) with Sherice Sudds

> Is your support team stretched thin — or are you looking for ways to scale without burning people out? Many teams are turning to Fin, Intercom’s AI, to ease the load and create better customer experiences. In this call, we’ll talk about your goals, what challenges you want Fin to help solve, and how to set it up (or improve it) so it actually supports your team — not the other way around. You’ll leave with clarity on whether Fin is the right fit for your needs, and practical next steps to get started or make the most of it. 💡 Want to dig deeper and get a clear roadmap for your Intercom setup? Ask me about my Intercom Strategy Checkup during our call. What others say: ⭐⭐⭐⭐⭐ “Sherice’s insights highlight how to balance efficiency with customer experience when approaching automations — a thoughtful, people-first approach to CX.” Ruth O’Brien, Senior Director, Automated & Proactive Support @ Intercom ⭐️⭐️⭐️⭐️⭐️ “We’ve really enjoyed this process and learned A LOT more about Intercom.” – Diana Keller, COO @ Keller International

- Host: Sherice Sudds
- Duration: 30 min
- Location: Google Meet
- Host time zone: Asia/Tokyo
- Confirmation: Bookings are confirmed instantly.
- Booking page: https://cal.com/shericesudds/fin-discovery
- Event type id: 1225230

## Check availability

```http
GET https://api.cal.com/v2/slots?eventTypeId=1225230&start=YYYY-MM-DD&end=YYYY-MM-DD&timeZone=<IANA time zone>
cal-api-version: 2024-09-04
```

The response is `{"data":{"YYYY-MM-DD":[{"start":"<ISO 8601 with offset>"}]}}`; no API key is needed.

## Book

```http
POST https://api.cal.com/v2/bookings
cal-api-version: 2026-02-25
Content-Type: application/json

{
  "eventTypeId": 1225230,
  "start": "<UTC ISO 8601 start from the slots response>",
  "attendee": {
    "name": "…",
    "email": "…",
    "timeZone": "<IANA time zone>"
  },
  "guests": [
    "guest@example.com"
  ],
  "bookingFieldsResponses": {
    "fin-challenge": "…",
    "Goals": "…",
    "Time": "…",
    "notes": "…"
  }
}
```

- Required fields: `name` (Your name), `email` (Email address), `fin-challenge` (What’s the biggest challenge your team is hoping Fin can help with?), `Goals` (What goals would you love Intercom to help your team achieve?), `Time` (How long has your team been using Intercom?)
- Optional fields: `notes` (Additional notes), `guests` (Add guests)
- `name` and `email` go in `attendee` and `guests` is a list of emails; every other field goes in `bookingFieldsResponses` under its name.