Influx AI
Turn your helpdesk AI into a top-performing teammate.
Influx AI manages and optimizes AI agents in so they resolve more contacts, escalate smarter, and improve every day.
- Resolve routine support queries within seconds
- Capture rich context for seamless human handoffs
- Reduce support costs
- Drive revenue with AI-powered upsells & lead capture
- Continuous context engineering, monitoring, scoring, and testing in a non-live environment
- Integrated AI QA: real-time monitoring, analysis and continuous scoring,
Results that matter:
- AI-handled conversations: up to 60% of digital contacts
- Resolution time: 8.5× faster than human agents
- CSAT stable or improved
- +15% first-response rate