Owen Stephenson

Not sure what you need, or it's not on the list? Book a visit and tell me what's going on. I'll confirm the fixed price with you before I start, and if I can't fix it you don't pay.

A full security tune-up for your home's internet and devices: safe network settings, firewall setup, antivirus and protection software, and security updates.

$120 fixed price, travel within Canberra included. No fix, no fee.

Your new desk or chair put together quickly and properly.

$70 fixed price, travel within Canberra included.

Your printer or scanner connected to your computer or Wi-Fi, tested, and a quick lesson on changing the ink.

$60 fixed price, travel within Canberra included. No fix, no fee.

New TV? I unbox it, connect it to Wi-Fi, set up streaming like Netflix or ABC iview, and make sure the remote and sound work.

$80 fixed price, travel within Canberra included. No fix, no fee.

Email working on your phone, tablet or computer, your inbox organised, and a run-through so you can use it with confidence.

$60 fixed price, travel within Canberra included. No fix, no fee.

Slow or patchy internet? I diagnose the problem and get you back online properly.

$85 fixed price, travel within Canberra included. No fix, no fee.

I go over your home internet setup so it's private and safe, updating passwords and security settings to keep out hackers and scammers.

$100 fixed price, travel within Canberra included. No fix, no fee.

I connect your computers, smart TVs and phones to your modem and Wi-Fi. If the internet keeps dropping out, I find out why and fix it.

$90 fixed price, travel within Canberra included. No fix, no fee.

Pop-ups or a phone acting strangely? I clean it up, check for other issues and install protection.

$50 fixed price, travel within Canberra included. No fix, no fee.

New phone or tablet? I move your contacts, photos, apps and messages across, connect your email and Wi-Fi, and check it all works.

$60 fixed price, travel within Canberra included. No fix, no fee.

Pop-ups or strange behaviour? I remove the virus safely, check for other problems and install protection so it doesn't happen again.

$90 fixed price, travel within Canberra included. No fix, no fee.

Locked out of your computer or an account? I safely reset or remove the password and help you set up ones that are easy to manage.

$70 fixed price, travel within Canberra included. No fix, no fee.

Something not working and you're not sure why? I'll track down the problem and fix it.

$80 fixed price, travel within Canberra included. No fix, no fee.

Protection from viruses and scams: trusted security software, a safety check, and a walk-through of how to keep your computer secure.

$80 fixed price, travel within Canberra included. No fix, no fee.

New computer? I set it up, connect it to the internet, install programs like Microsoft Office or Zoom, and adjust the settings so it's ready to use.

$90 fixed price, travel within Canberra included. No fix, no fee.

A fresh start for a slow or cluttered computer. I back up your files, wipe it clean and reinstall Windows or macOS so it runs like new.

$120 fixed price, travel within Canberra included. No fix, no fee.