Dynamic Workflows

Workflows enables simple automation inside of Cal.com to send notifications and reminders enabling you to build processes around all your events.

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Cal.com’s workflow feature helps our users automate the appointment reminder process.

The Workflow system lets you create custom triggers and assign multiple actions to them. 

Each Workflow is made up of a single trigger and one or more actions. Triggers include things like the cancellation of an event, start times, end times, and new bookings.

Triggers:

  • When an event is booked, do...

  • When an event is canceled, do...

  • Minutes/Hours/Days before the event starts, do…

Actions are a designated notification type. For example, sending a reminder to an attendee, a specific phone number or an email address.

Actions:

  • Send an email to the host

  • Send an email to the attendee

  • Send an SMS to the attendee

  • Send an SMS to a specific number

The Workflow system also lets you choose between using cal.com’s default message template or creating a custom one.

Workflow is one of many tools that cal.com users can take advantage of in order to simplify scheduling, save time, and focus on what really matters.

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