Workflows for dental/orthodontic offices

Automate dental scheduling and patient communications with Cal.com workflows

Reduce no-shows, simplify intake, and keep patients informed across visits while your team stays focused.

Workflow/Dental/orthodontic offices reminder workflowSave

Trigger

When

Before event starts

How long before event starts?

24hours

Action

Do this

Send email to attendees

Sender name

Cal.com

Message template

Reminder

Trusted by fast-growing companies around the world

How dental and orthodontic workflows run in Cal.com

Cal.com Workflows let dental and orthodontic teams automate the steps around booking, reminders, recalls, and follow ups. Build rules once, then trigger messages, forms, and tasks at the right time across channels. Learn more at https://cal.com/workflows and explore the API at https://cal.com/docs.

01

Connect your calendars, forms, and systems

Connect Google or Microsoft calendars so provider availability stays accurate. Create booking pages for each dentist, hygienist, or orthodontist, then embed them on your site or patient portal. Attach pre-visit steps such as a dental patient intake form and your dental insurance verification process. Use custom questions to capture medical history and consent. If you use a practice system, connect it through webhooks or the API to sync patient IDs and notes. Add internal notifications so front desk and treatment coordinators get alerted when forms are complete. See apps and integrations at https://cal.com/apps.

02

Automate communication and follow-through

Deliver messages by email, SMS, or WhatsApp, then track delivery and responses. Give patients one-click options to confirm, reschedule, or add to calendar, reducing inbound calls. Notify staff in real time through email or chat when a high-priority case changes. Post-visit, send follow ups, satisfaction surveys, and bill-pay links. You can also automate internal checklists, for example, distribute an infection control checklist dental to assistants before the day starts. All actions are visible in workflow logs, and you can adjust timing or content without code.

03

Customize the message

Use Cal.com's default templates or fully customize your messages.

Benefits for dental and orthodontic offices

Operational excellence meets patient experience, with predictable schedules and fewer manual tasks.

Meeting reminder

now

Hi, this is a reminder that your dental/orthodontic offices meeting with Alex is in 30 mins

…
01

Reduce no-shows and stabilize production

Combine smart reminders and easy self-service so more patients arrive on time. Cal.com supports multi channel reminders, calendar invites, and add-to-wallet links that make attendance simple. If a patient does not confirm, Workflows escalate with a follow up or notify the front desk to fill the slot. Tie reminders to your dental recall system to keep hygiene schedules full throughout the year.

Bookings

Today

Tue, 13 May9:00am - 9:30amDental/orthodontic offices kickoff | Q2
Tue, 13 May10:30am - 11:00amDental/orthodontic offices team standup

This week

Tue, 14 May10:30am - 11:00amDental/orthodontic offices review
Tue, 14 May1:00pm - 1:30pmClient follow-up
02

Accelerate intake and pre-visit readiness

Move paperwork out of the waiting room. Send patients to a secure link for your dental patient intake form, request insurance card photos, and capture consent well before the appointment. Use rules that prompt the team to run the dental insurance verification process, then flag exceptions. When everything is complete, Cal.com automatically sends a confirmation with what to bring and where to park.

Trigger

When

Before event starts

How long before event starts?

24hours

Action

Do this

Send email to attendees

Message template

Reminder
03

Improve team coordination and compliance

Give your front desk, assistants, and providers a shared view of what happens when, with fewer back-and-forth messages. Automate pre-procedure prep lists for implants or orthodontic adjustments, and distribute an infection control checklist dental to the right staff at opening. Workflow logs create an operational trail of messages and tasks. Role permissions help ensure only the right people can access sensitive details.
Email subjectAdd variable

Are you joining the dental/orthodontic offices session on {EVENT_DATE}

Normal BIlink

Hi {ATTENDEE},

Please confirm if you're still planning to attend by clicking the button below:

{CONFIRM_ATTENDANCE}

This reminder was triggered by a Workflow in Cal.

04

Open source, API first, and self host ready

Build workflows that match your practice, not the other way around. Cal.com is open source and API first, so developers can integrate PMS or EHR data, trigger webhooks, and extend the booking experience. If you prefer to keep data in your environment, deploy self hosted. Explore the docs at https://cal.com/docs, browse integrations at https://cal.com/apps, and see product updates at https://cal.com/blog.

Features built for clinical scheduling teams

Configurable building blocks that map to real dental and orthodontic workflows.

Multi channel reminders and confirmations

Email, SMS, and WhatsApp reminders with tokens for name, date, time, location, and prep instructions.

Conditional logic by visit type and payer

Trigger unique steps for new patients, ortho visits, or PPO plans, including recalls and pre-authorization checks.

Routing and round robin assignment

Automatically route bookings to the right provider or location based on availability, specialty, or language.

Embeddable booking with intake questions

Embed scheduling on your site, add custom questions, and link to your dental patient intake form.

API, webhooks, and integration apps

Connect to your EHR or practice software via API and webhooks. See https://cal.com/docs and https://cal.com/apps.

Privacy controls and self hosting

Keep data in your environment with self hosting. Use SSO, role permissions, and audit logs.

See how workflows keep your scheduling on track

Watch how Cal.com Workflows simplify scheduling, automate reminders and keep your meetings running smoothly. See real examples of how teams use workflows to reduce no-shows and save time.

All your key tools in sync with your meetings

Connects to Slack, Salesforce, and 100+ more. Bookings show up where your team already works.

Google CalendarOutlook CalendarApple CalendarZoom VideoGoogle MeetSalesforceHubSpot CRMSlackStripeZapierDatabuddyCal.com
Google CalendarOutlook CalendarApple CalendarZoom VideoGoogle MeetSalesforceHubSpot CRMSlackStripeZapierDatabuddyCal.com
  • Google CalendarSprawdza konflikty w każdym kalendarzu i dodaje rezerwację.
  • Zoom VideoDaje każdej rezerwacji własny link do spotkania.
  • SalesforceZapisuje spotkanie przy kontakcie i kieruje do właściciela.
  • HubSpot CRMDodaje rezerwacje do kontaktów i transakcji.
  • SlackPowiadamia zespół w chwili rezerwacji spotkania.
  • StripePobiera płatność przy rezerwacji terminu.
  • FramerDodaje twoją stronę rezerwacji do witryny Framer.
  • ElevenLabsDaje agentom głosowym realistyczny głos AI.
  • LinearUstawia status Poza biurem z kalendarza.
  • Meta PixelMierzy rezerwacje z kampanii reklamowych Meta.
  • UmamiLiczy wizyty na twojej stronie rezerwacji, prywatnie.
  • WhatsAppSpotyka się z gośćmi na czacie WhatsApp lub wideorozmowie.

Frequently asked questions

These are some of our most frequently asked questions.

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  • This platform's open-source nature and flexible licensing are a developer's dream. Self-hosting and white-labeling empower personalization and seamless integration.
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  • Very easy to set up and start. Connected with my Google calendar without any problem. Connecting with Microsoft gives me an error. But other than that the user interface is very good.
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  • Just gave it a go and it's definitely the easiest meeting I've ever scheduled! No context switching, no distractions, and works even better on mobile too.
    Aria Minaeina Product Hunt

Trusted by fast-growing companies around the world

See how Cal.com fits your practice

Start building your first workflow in minutes. Create a free account, explore configuration in https://cal.com/workflows, and review the API at https://cal.com/docs. Prefer a walk through, book a tailored demo with our team. Bring a sample schedule, your recall rules, and we will map them live. Developers and admins are both welcome.

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