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The Insights dashboard gives you an overview of your booking activity. You can track how many events are created, completed, cancelled, or rescheduled over time, and review team performance metrics like ratings and no-show rates.

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Key metrics

The dashboard shows two groups of key performance indicators (KPIs):
  • Events — total events, completed events, rescheduled events, and cancelled events.
  • Performance — average rating, host no-show rate, guest no-show rate, and CSAT score.
Each metric includes a comparison to the previous period so you can spot changes at a glance.

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Date range filter

Use the date picker at the top right of the dashboard to control which time period you are viewing. You can choose from preset ranges or set a custom date range.

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Preset options

PresetDescription
TodayCurrent day only
Last 7 daysPrevious seven days
Last 30 daysPrevious thirty days
Last 90 daysPrevious ninety days
Month to dateStart of the current month to today
Year to dateStart of the current year to today
Next 7 daysToday through the next six days
CustomPick your own start and end dates
Hover over the date filter to see a tooltip showing the exact date range and timezone being used.

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Choosing a date target

Inside the date picker, you can also choose which date the filter applies to:
  • Booking time — filters by when the booking is scheduled to happen (the event start time). This is the default.
  • Created at — filters by when the booking was originally created.
When you select a future date range like “Next 7 days”, the date target automatically switches to “Booking time” since filtering future bookings by creation date would not be useful.

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Viewing upcoming bookings

Select the Next 7 days preset to see a forward-looking view of your scheduled bookings. When a future date range is active, the dashboard adapts to show only the metrics that are relevant:
  • The first KPI card changes from “Total events” to Events scheduled, which counts only confirmed bookings (excluding cancelled and rejected ones).
  • The Events completed KPI is hidden since those events haven’t happened yet.
  • The Performance section (ratings, no-shows, and CSAT) is hidden.
  • The Event trends chart only shows Created, Rescheduled, and Cancelled lines — Completed, No-Show (Host), and No-Show (Guest) are removed.
  • Tables for most/least completed members, no-show hosts, no-show guests, ratings, and recent feedback are hidden.
This gives you a clean view focused on what’s coming up rather than past performance.

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Additional charts and tables

Below the KPI cards, the dashboard includes:
  • Event trends — a line chart showing daily booking volumes broken down by status.
  • Average event duration — how long your events typically last.
  • No-show hosts over time and CSAT over time — trend charts for team performance.
  • Popular events — your most frequently booked event types.
  • Most/least booked team members — see who has the highest and lowest booking volume.
  • Most/least completed team members — track completion rates across your team.
  • Cancellation and no-show tables — identify patterns in cancellations and missed meetings.
  • Rating and feedback tables — review member ratings and recent feedback.

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Filters

In addition to the date range, you can filter Insights by:
  • Team — view data for a specific team or across the entire organization.
  • Member — drill down to an individual team member.
  • Event type — focus on a specific event type.
Use the Download button to export the current view as a CSV file.