Call history - Cal.com Help

The Call history tab in Insights lists the calls made and received by your Cal.ai phone agents. Open it from Insights in the left sidebar, then select Call history.

Columns

Column	Description
Time	When the call took place
Duration	Length of the call
Channel type	How the call was handled, for example phone
Session ID	Unique ID of the call session
End reason	Why the call ended
Session status	Whether the call completed
User sentiment	How the caller came across during the call
From / To	The phone numbers on each side of the call
Call created	Whether the call was created successfully
Voicemail	Whether the call reached voicemail

Use the search box to find a specific call, and Display to choose which columns to show. If you have no calls yet, the page shows a Create a Cal.ai Phone Agent workflow button.

​Columns

Columns