Routing for government & public services

Smarter routing for government and public services

Modern scheduling and routing solutions for the public sector

Government & public services routing formSave
1. How many people work at your company?Required

Label

How many people work at your company?

Identifier

company-size

Type

Single selection

Options

Manually addFrom attributeCompany size (3 of 4)
2. What services are you interested in?Required
3. What country are you based in?Required
4. What's your timeline for getting started?Required
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Trusted by fast-growing companies around the world

How Cal.com routing streamlines public sector scheduling

Efficient, accountable, and accessible routing for government and public services

01

Design your routing logic

Define how citizens and stakeholders are routed to the appropriate department, service, or representative using customizable forms and workflows.

02

Collect service details

Citizens or organizations provide information through simple forms, ensuring requests are directed to the right teams.

03

Automate assignments

Cal.com automatically schedules appointments or routes requests to the best-fit staff, reducing manual effort and response times.

Benefits of Cal.com for government and public services

Transform public sector workflows and citizen experience

Customer

Form answers

ImmigrationFrance
SalesforceHubSpot
Booked

Enterprise round robin

Alex Fisher

ImmigrationFrance
01

Increase accessibility

Enable citizens to easily book appointments or services online, improving accessibility and satisfaction across diverse populations.
Salesforce

Owned account found

Assign to account owner

YesNo

Assign to owner

Direct to account owner

CustomerOwner

Event scheduled

Round robin

Find an available host

EMR Sales
02

Boost efficiency and reduce manual work

Automate routing and scheduling to minimize administrative workload for staff and speed up case resolutions.

Routed to this week

Benny above avg.
03

Enhance security and compliance

Ensure sensitive data is protected with open-source, self-hosted options and compliance with government IT requirements.
Company sizeAny in>500

Send booker to

Event TypeEU Enterprise

And direct to team member

WhenAllmatch

InterestsAny inImmigrationCountryAny inAttribute
04

Adapt to any department or agency

Flexible workflows and integrations allow seamless adoption across local, state, or federal organizations.

Key features for public sector scheduling

Flexible, secure, and citizen-centric capabilities

Attribute-based routing

Route service requests based on department, service type, location, or urgency, ensuring each inquiry reaches the right team.

Self-hosting and open-source flexibility

Deploy on your own infrastructure to meet strict data governance, privacy, and compliance standards.

Customizable forms and intake

Design forms that collect key details for everything from permit applications to social services, without code.

Seamless integrations

Connect with government CRMs, calendar systems, and communication tools to streamline operations.

Automated assignment and escalation

Automatically assign requests to the right staff or escalate based on workload, expertise, or department policies.

Comprehensive analytics and reporting

Track scheduling performance, citizen engagement, and resource allocation to optimize service delivery.

All your key tools in sync with your meetings

Connects to Slack, Salesforce, and 100+ more. Bookings show up where your team already works.

Google CalendarOutlook CalendarApple CalendarZoom VideoGoogle MeetSalesforceHubSpot CRMSlackStripeZapierDatabuddyCal.com
Google CalendarOutlook CalendarApple CalendarZoom VideoGoogle MeetSalesforceHubSpot CRMSlackStripeZapierDatabuddyCal.com
  • Google CalendarSprawdza konflikty w kalendarzach i dodaje rezerwację.
  • Zoom VideoDaje każdej rezerwacji własny link do spotkania.
  • SalesforceZapisuje spotkanie przy kontakcie i kieruje do właściciela.
  • HubSpot CRMDodaje rezerwacje do kontaktów i transakcji.
  • SlackPowiadamia zespół od razu po rezerwacji spotkania.
  • StripePobiera płatność po rezerwacji terminu.
  • FramerOsadza stronę rezerwacji w witrynie Framer.
  • ElevenLabsDaje agentom głosowym realistyczny głos AI.
  • LinearUstawia status poza biurem z kalendarza.
  • Meta PixelMierzy rezerwacje z kampanii reklam Meta.
  • UmamiLiczy wizyty na stronie rezerwacji, prywatnie.
  • WhatsAppSpotyka się z gośćmi na czacie WhatsApp lub w wideorozmowie.

Frequently asked questions

These are some of our most frequently asked questions.

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Don’t just take our word for it

Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.

  • Thrilled with this scheduling app—it's a game-changer. The intuitive interface and advanced features streamline my time management. The standout, however, is the incredible support team—swift, expert responses to every query. A perfect combo for seamless scheduling and top-notch customer service. P.s. Way better than Calendly
    Mickeyna Trustpilot
  • I just migrated from calendly to cal.com I'm liking it so far. I wasn't particularly displeased with calendly. It's fine. But I like that cal is OSS and my sub to calendly was coming up for renewal so I thought I'd check it out. Looks good.
    Kent C. Dodds 🌌@kentcdodds na X
  • 2 days of using @calcom is enough to never look back at calendly
    Anuvesh Singh@singh_anuvesh na X
  • Without a doubt the best calendar/scheduling application I have ever used. It has all of the advanced features I need while also being insanely intuitive and straightforward for both end-users and booking recipients. Love it!!
    davidvkimballna Trustpilot
  • (finally) made the move to @calcom after I couldn't find how to edit events in the calendly dashboard and I must say - dash is 10/10 Bravo @peer_rich and team (I should have moved over years ago!) OSS fam
    Ant Wilson@AntWilson na X
  • One of the best tools for scheduling and my favorite after so many other options tried.
    Denisna Product Hunt
  • more elegant than Calendly, more open than Savvycal, cal.com works and it feels just right.
    flo merianna Product Hunt
  • This platform's open-source nature and flexible licensing are a developer's dream. Self-hosting and white-labeling empower personalization and seamless integration.
    Ahmed Elnaggarna Product Hunt
  • for the love of me, why do people still use Calendly? Just today I have seen products reference Calendly while they know of @calcom It's a no brainer for me to use , their brand is amazing, cool team + they even have more compelling features 🤷
    Rotimi Best@rotimi_best na X
  • Amazing. I've been sharing it with everyone I know. It's helped me create more events spontaneously, because of how smooth it is compared to Calendly and Harmonizely.
    Benna Product Hunt
  • Very easy to set up and start. Connected with my Google calendar without any problem. Connecting with Microsoft gives me an error. But other than that the user interface is very good.
    Pankaj Dixitna Product Hunt
  • Just gave it a go and it's definitely the easiest meeting I've ever scheduled! No context switching, no distractions, and works even better on mobile too.
    Aria Minaeina Product Hunt

Trusted by fast-growing companies around the world

Transform your public sector scheduling

Deliver better citizen services with automated, secure routing

Get startedTalk to sales