Routing for telehealth support teams

Effortless patient routing for telehealth support teams

Seamlessly connect patients to the right medical professionals with Cal.com’s open scheduling infrastructure for telehealth support.

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Telehealth support teams routing formSave
1. How many people work at your company?Required

Label

How many people work at your company?

Identifier

company-size

Type

Single selection

Options

Manually addFrom attributeCompany size (3 of 4)
2. What services are you interested in?Required
3. What country are you based in?Required
4. What's your timeline for getting started?Required
Add question

Zaufały nam szybko rosnące firmy na całym świecie

How it works for telehealth teams

Simplify patient scheduling and support routing with a few easy steps.

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01

Create customized patient intake flows

Design routing forms to capture patient needs, symptoms, or insurance details before booking. This information ensures patients are matched with the right provider or specialist.

02

Collect patient information

Patients complete your tailored form before scheduling. Gather critical data like reason for visit, urgency, and preferred language to personalize the care journey.

03

Automatically match and schedule

Cal.com routes each patient to the appropriate medical professional or support staff based on their responses, reducing wait times and ensuring optimal care.

Key benefits for telehealth support

Empower your team with smarter automation and a better patient experience.

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Customer

Form answers

ImmigrationFrance
SalesforceHubSpot
Booked

Enterprise round robin

Alex Fisher

ImmigrationFrance
01

Accelerate patient triage

Automatically direct patients to the correct medical team member or specialist, reducing manual sorting and administrative delays.
Salesforce

Owned account found

Assign to account owner

YesNo

Assign to owner

Direct to account owner

CustomerOwner

Event scheduled

Round robin

Find an available host

EMR Sales
02

Boost care quality

Ensure patients are matched with providers who have the right expertise, improving satisfaction and health outcomes.

Routed to this week

Benny above avg.
03

Enhance operational efficiency

Streamline scheduling, reduce repetitive admin work, and free up staff to focus on delivering care.
Company sizeAny in>500

Send booker to

Event TypeEU Enterprise

And direct to team member

WhenAllmatch

InterestsAny inImmigrationCountryAny inAttribute
04

Stay compliant and secure

Keep patient data protected with Cal.com's secure, HIPAA-ready infrastructure and self-hosting capabilities.

Features built for modern telehealth

Designed for healthcare providers, clinics, and telemedicine platforms.

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HIPAA-ready scheduling

Protect sensitive patient data with robust privacy and compliance features.

Attribute-based routing logic

Match patients to the right medical professional based on symptoms, language, location, or insurance.

Customizable intake forms

Capture the exact patient data you need, from symptoms to preferred doctor or department.

Seamless EHR and health app integrations

Connect Cal.com with your existing EHR, patient portals, and telehealth tools.

Self-hosting flexibility

Deploy on your own infrastructure to maintain full control and meet regulatory requirements.

Real-time analytics and reporting

Monitor routing performance, patient wait times, and team utilization to drive continuous improvement.

Wszystkie kluczowe narzędzia zsynchronizowane ze spotkaniami

Łączy się z Slack, Salesforce i ponad 100 innymi. Rezerwacje pojawiają się tam, gdzie Twój zespół już pracuje.

Zacznij Przeglądaj aplikacje
Google CalendarOutlook CalendarApple CalendarZoom VideoGoogle MeetSalesforceHubSpot CRMSlackStripeZapierDatabuddyCal.com
Google CalendarOutlook CalendarApple CalendarZoom VideoGoogle MeetSalesforceHubSpot CRMSlackStripeZapierDatabuddyCal.com
  • Google CalendarSprawdza każdy kalendarz pod kątem konfliktów i dodaje rezerwację.
  • Zoom VideoDaje każdej rezerwacji własny link do spotkania.
  • SalesforceZapisuje spotkanie przy kontakcie i kieruje do właściciela.
  • HubSpot CRMDodaje rezerwacje do kontaktów i transakcji.
  • SlackOd razu informuje zespół o zarezerwowanym spotkaniu.
  • StripePobiera płatność przy rezerwacji terminu.
  • FramerUmieszcza stronę rezerwacji w witrynie Framer.
  • ElevenLabsDaje agentom głosowym realistyczny głos AI.
  • LinearUstawia status Poza biurem z kalendarza.
  • Meta PixelMierzy rezerwacje z kampanii reklamowych Meta.
  • UmamiLiczy wizyty na stronie rezerwacji, prywatnie.
  • WhatsAppSpotyka twoich gości na czacie WhatsApp lub wideorozmowie.

Najczęściej zadawane pytania

Oto kilka pytań, które słyszymy najczęściej.

Zadaj pytanie

Nie wierz nam na słowo

Nasi użytkownicy są naszymi najlepszymi ambasadorami. Sprawdź, dlaczego jesteśmy najlepszym wyborem do planowania spotkań.

  • Thrilled with this scheduling app—it's a game-changer. The intuitive interface and advanced features streamline my time management. The standout, however, is the incredible support team—swift, expert responses to every query. A perfect combo for seamless scheduling and top-notch customer service. P.s. Way better than Calendly
    Mickeyna Trustpilot
  • I just migrated from calendly to cal.com I'm liking it so far. I wasn't particularly displeased with calendly. It's fine. But I like that cal is OSS and my sub to calendly was coming up for renewal so I thought I'd check it out. Looks good.
    Kent C. Dodds 🌌@kentcdodds na X
  • 2 days of using @calcom is enough to never look back at calendly
    Anuvesh Singh@singh_anuvesh na X
  • Without a doubt the best calendar/scheduling application I have ever used. It has all of the advanced features I need while also being insanely intuitive and straightforward for both end-users and booking recipients. Love it!!
    davidvkimballna Trustpilot
  • (finally) made the move to @calcom after I couldn't find how to edit events in the calendly dashboard and I must say - dash is 10/10 Bravo @peer_rich and team (I should have moved over years ago!) OSS fam
    Ant Wilson@AntWilson na X
  • One of the best tools for scheduling and my favorite after so many other options tried.
    Denisna Product Hunt
  • more elegant than Calendly, more open than Savvycal, cal.com works and it feels just right.
    flo merianna Product Hunt
  • This platform's open-source nature and flexible licensing are a developer's dream. Self-hosting and white-labeling empower personalization and seamless integration.
    Ahmed Elnaggarna Product Hunt
  • for the love of me, why do people still use Calendly? Just today I have seen products reference Calendly while they know of @calcom It's a no brainer for me to use , their brand is amazing, cool team + they even have more compelling features 🤷
    Rotimi Best@rotimi_best na X
  • Amazing. I've been sharing it with everyone I know. It's helped me create more events spontaneously, because of how smooth it is compared to Calendly and Harmonizely.
    Benna Product Hunt
  • Very easy to set up and start. Connected with my Google calendar without any problem. Connecting with Microsoft gives me an error. But other than that the user interface is very good.
    Pankaj Dixitna Product Hunt
  • Just gave it a go and it's definitely the easiest meeting I've ever scheduled! No context switching, no distractions, and works even better on mobile too.
    Aria Minaeina Product Hunt

Trusted by fast-growing companies around the world

Ready to elevate patient care with better scheduling?

Try Cal.com’s telehealth routing today and see how seamless scheduling can transform your support team.

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