How does Cal.com help telehealth startups route patients to the right provider?

Cal.com lets you create customizable routing forms that gather patient information, such as symptoms, preferred language, or insurance. Using advanced logic, you can automatically route each patient to the clinician or service best suited to their needs, improving efficiency and patient satisfaction.

Can Cal.com integrate with telehealth tools like EHR, video, and messaging platforms?

Yes, Cal.com offers robust API and integration capabilities, allowing you to connect your scheduling and routing workflows to EHR systems, video platforms, messaging tools, and more. This ensures a seamless patient and provider experience.

Is Cal.com HIPAA-compliant and secure for healthcare data?

Cal.com offers self-hosted deployment options and strong security features. While Cal.com provides tools to support HIPAA compliance, you should consult your compliance team to ensure your entire stack meets regulatory requirements.

How easy is it to customize routing forms for specific telehealth use cases?

With Cal.com's no-code form builder, you can quickly design, update, and deploy routing forms tailored to your workflows—no engineering required. This flexibility is ideal for fast-moving telehealth startups.

Can I use attribute-based routing to assign patients based on provider specialty or language?

Absolutely. Cal.com’s attribute-based routing lets you match patients to providers by medical specialty, language spoken, insurance network, or other criteria you define, all through an intuitive interface.

How does Cal.com scale with growing telehealth teams and patient volume?

Cal.com’s open-source, API-first architecture and flexible hosting options make it easy to scale as your telehealth startup grows. You can add providers, clinics, and complex routing logic as needed, without disrupting service.

What support does Cal.com offer for onboarding and integration?

Cal.com provides extensive documentation, a helpful support team, and an active community. You can explore our Help Center and developer guides for step-by-step onboarding and integration support.

Routing for telehealth startups

Smart routing for telehealth startups

Effortlessly match patients with the right healthcare providers using flexible, API-first scheduling infrastructure

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Routing forms/Telehealth startups routing formFormRoutingPreviewSave

1. How many people work at your company?Required

Label

How many people work at your company?

Identifier

company-size

Type

Single selection

Options

Manually addFrom attributeCompany size (3 of 4)

2. What services are you interested in?Required

3. What country are you based in?Required

4. What's your timeline for getting started?Required

Add question

Empresas de rápido crescimento no mundo todo confiam em nós

How Cal.com routing transforms telehealth scheduling

See how automated routing empowers telehealth teams to deliver seamless patient experiences

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Create patient routing flows

Set up custom routing forms to collect patient data, like symptoms or insurance details, before booking.

Let patients share their needs

Patients answer tailored questions, ensuring the right information guides their booking journey.

Route to the best provider

Advanced logic matches each patient with the right healthcare professional or service based on their responses.

Why telehealth startups choose Cal.com

Flexible, secure scheduling designed for modern healthcare teams

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Customer

Form answers

ImmigrationFrance

Booked

Enterprise round robin

Alex Fisher

ImmigrationFrance

Reduce intake friction

Automate patient screening and appointment booking, minimizing manual triage and improving first contact resolution.

Owned account found

Assign to account owner

YesNo

Assign to owner

Direct to account owner

CustomerOwner

Event scheduled

Round robin

Find an available host

EMR Sales

Personalize patient-provider matching

Route each patient to the most suitable clinician based on specialty, language, or insurance compatibility.

Routed to this week

Benny above avg.

Scale securely with open-source infrastructure

Leverage Cal.com's secure, self-hosted options and robust API to meet HIPAA and compliance needs as you grow.

Company sizeAny in>500

Send booker to

Event TypeEU Enterprise

And direct to team member

WhenAllmatch

InterestsAny inImmigrationCountryAny inAttribute

Integrate with your clinical stack

Connect with EHR, CRM, video, and other healthcare tools to deliver a seamless scheduling experience.

Powerful features for patient-centric telehealth routing

Built to support dynamic, high-volume healthcare teams

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Dynamic patient routing

Customize routing forms to direct patients by symptoms, insurance, language, or location.

EHR and healthcare integrations

Connect Cal.com with your existing EHR, telehealth, and messaging systems to keep workflows unified.

Attribute-based provider assignment

Automatically route patients to providers with the right specialty, language skills, or credentials.

Secure self-hosting and compliance

Deploy on your own infrastructure for full control and meet regulatory requirements like HIPAA.

Analytics and routing insights

Track key metrics on patient flow and provider utilization to optimize your telehealth operations.

No-code form builder

Easily design and update routing forms without engineering help, so care teams stay agile.

Todas as suas ferramentas principais em sincronia com suas reuniões

Conecta-se ao Slack, Salesforce e mais 100+ ferramentas. As reservas aparecem onde sua equipe já trabalha.

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Google CalendarVerifica conflitos em todos os calendários e adiciona o agendamento.
Zoom VideoDá a cada agendamento seu próprio link de reunião.
SalesforceRegistra a reunião no contato e encaminha ao responsável.
HubSpot CRMAdiciona agendamentos a contatos e negócios.
SlackAvisa a equipe assim que uma reunião é agendada.
StripeCobra quando o horário é agendado.
FramerColoca sua página de agendamento em um site Framer.
ElevenLabsDá aos agentes de voz uma voz de IA realista.
LinearDefine seu status como ausente pelo calendário.
Meta PixelMede agendamentos das suas campanhas de anúncios Meta.
UmamiConta visitas à sua página de agendamento, com privacidade.
WhatsAppAtende seus participantes em um chat ou videochamada no WhatsApp.

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Nossos usuários são nossos melhores embaixadores. Descubra por que somos a melhor escolha para agendar reuniões.

Thrilled with this scheduling app—it's a game-changer. The intuitive interface and advanced features streamline my time management. The standout, however, is the incredible support team—swift, expert responses to every query. A perfect combo for seamless scheduling and top-notch customer service. P.s. Way better than Calendly
Mickeyem Trustpilot
I just migrated from calendly to cal.com I'm liking it so far. I wasn't particularly displeased with calendly. It's fine. But I like that cal is OSS and my sub to calendly was coming up for renewal so I thought I'd check it out. Looks good.
Kent C. Dodds 🌌@kentcdodds em X
2 days of using @calcom is enough to never look back at calendly
Anuvesh Singh@singh_anuvesh em X
Without a doubt the best calendar/scheduling application I have ever used. It has all of the advanced features I need while also being insanely intuitive and straightforward for both end-users and booking recipients. Love it!!
davidvkimballem Trustpilot
(finally) made the move to @calcom after I couldn't find how to edit events in the calendly dashboard and I must say - dash is 10/10 Bravo @peer_rich and team (I should have moved over years ago!) OSS fam
Ant Wilson@AntWilson em X
One of the best tools for scheduling and my favorite after so many other options tried.
Denisem Product Hunt
more elegant than Calendly, more open than Savvycal, cal.com works and it feels just right.
flo merianem Product Hunt
This platform's open-source nature and flexible licensing are a developer's dream. Self-hosting and white-labeling empower personalization and seamless integration.
Ahmed Elnaggarem Product Hunt
for the love of me, why do people still use Calendly? Just today I have seen products reference Calendly while they know of @calcom It's a no brainer for me to use , their brand is amazing, cool team + they even have more compelling features 🤷
Rotimi Best@rotimi_best em X
Amazing. I've been sharing it with everyone I know. It's helped me create more events spontaneously, because of how smooth it is compared to Calendly and Harmonizely.
Benem Product Hunt
Very easy to set up and start. Connected with my Google calendar without any problem. Connecting with Microsoft gives me an error. But other than that the user interface is very good.
Pankaj Dixitem Product Hunt
Just gave it a go and it's definitely the easiest meeting I've ever scheduled! No context switching, no distractions, and works even better on mobile too.
Aria Minaeiem Product Hunt

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Accelerate patient intake and care delivery—get started with Cal.com today.

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