Workflows for telehealth startups

Automate telehealth workflows that streamline patient intake and care

Build secure scheduling, reminders, and triage flows for virtual care, from onboarding to follow-ups

Workflow/Telehealth startups reminder workflowSave

Trigger

When

Before event starts

How long before event starts?

24hours

Action

Do this

Send email to attendees

Sender name

Cal.com

Message template

Reminder

Usado por empresas de rápido crescimento no mundo todo

How it works

Set up automated intake, triage, and scheduling in minutes

01

Connect your calendars and define intake

Sync provider calendars, add availability rules, and configure your virtual care intake process with forms, consent, and insurance details collected before booking.

02

Create triage and routing logic

Use conditional routing to power telemedicine patient triage. Direct new or returning patients to the right clinician, location, or telehealth room based on responses.

03

Automate reminders and follow-ups

Deploy reminders across email, SMS, and WhatsApp. Trigger post-visit care plans, refills, and satisfaction surveys with compliant workflows across your telehealth stack.

Benefits for telehealth startups

Scale virtual care operations while staying compliant and patient friendly

Meeting reminder

now

Hi, this is a reminder that your telehealth startups meeting with Alex is in 30 mins

…
01

Route every patient to the right provider

Use rules-based telemedicine patient triage to match patients with the right clinician, time, and modality. Route by symptoms, language, time zone, licensure, network status, or risk tier. Send acute cases to on-call teams, push non-urgent issues to asynchronous slots, and direct behavioral health to longer sessions. Automated logic prevents double booking and no-fit appointments, improving utilization and clinical outcomes while maintaining a smooth remote patient scheduling flow that respects patient preferences.

Bookings

Today

Tue, 13 May9:00am - 9:30amTelehealth startups kickoff | Q2
Tue, 13 May10:30am - 11:00amTelehealth startups team standup

This week

Tue, 14 May10:30am - 11:00amTelehealth startups review
Tue, 14 May1:00pm - 1:30pmClient follow-up
02

Reduce no-shows and increase throughput

Automated confirmations, reminders, and rescheduling prevent missed appointments without extra staff work. Choose timing and channels that fit your care model, then personalize content by visit type. Secure links, device checks, and pre-visit instructions ensure patients arrive prepared, lowering drop-off and shortening visit time. Intelligent buffers and hold windows keep schedules tight but humane, enabling your team to see more patients without feeling rushed or risking burnout.

Trigger

When

Before event starts

How long before event starts?

24hours

Action

Do this

Send email to attendees

Message template

Reminder
03

Build on open, secure scheduling infrastructure

Cal.com pairs open-source flexibility with an API-first architecture that adapts to your stack. Self-host or use the hosted cloud to meet security needs, and align with your telehealth compliance checklist. Integrate identity, EHR, payments, or messaging with robust webhooks and SDKs. Centralize rules once, then reuse logic across clinics and service lines. As you grow, add advanced workflows like multi-party sessions, supervision, or group therapy, all controlled from a single, developer-friendly platform.
Email subjectAdd variable

Reminder: Are you still attending the meeting on {EVENT_DATE}

Normal BIlink

Hi {ATTENDEE},

Please confirm if you're still planning to attend by clicking the button below:

{CONFIRM_ATTENDANCE}

This reminder was triggered by a Workflow in Cal.

04

Ofereça uma experiência consistente e profissional

Uma comunicação clara e com a sua marca faz com que cada agendamento pareça confiável e profissional para seus clientes, equipes e participantes.

Features made for virtual care teams

Developer-first, enterprise-ready, and patient friendly

HIPAA-ready deployment options

Choose hosted or self-hosted to align with security requirements. Control data residency and integrate with your existing audit and monitoring tools.

Advanced intake and routing

Design forms and conditional logic for virtual care intake, then route by symptoms, location, licensure, language, insurance, or priority queues.

Multi-channel reminders and instructions

Send branded email, SMS, or WhatsApp reminders with device checks, consent prompts, and prep steps tailored to visit type.

Provider pools and on-call logic

Pool clinicians by specialty and region. Auto-assign or round-robin based on workload, time zone, and service level policies.

Group and multi-party visits

Support caregiver participation, interpreters, case managers, or supervisors with secure, role-based access and personalized notifications.

APIs, webhooks, and integrations

Use REST and GraphQL APIs to manage events, participants, and workflows. Trigger webhooks to EHRs, CRMs, payments, and analytics.

Veja como os fluxos de trabalho mantêm seu agendamento em dia

Veja como os Fluxos de trabalho da Cal.com simplificam agendamentos, automatizam lembretes e mantêm suas reuniões fluindo sem problemas. Veja exemplos reais de como equipes usam fluxos de trabalho para reduzir faltas e economizar tempo.

Todas as suas ferramentas essenciais sincronizadas com suas reuniões

Conecta-se ao Slack, Salesforce e mais de 100 outras ferramentas. As reservas aparecem onde sua equipe já trabalha.

Google CalendarOutlook CalendarApple CalendarZoom VideoGoogle MeetSalesforceHubSpot CRMSlackStripeZapierDatabuddyCal.com
Google CalendarOutlook CalendarApple CalendarZoom VideoGoogle MeetSalesforceHubSpot CRMSlackStripeZapierDatabuddyCal.com
  • Google CalendarVerifica conflitos em todos os calendários e adiciona o agendamento.
  • Zoom VideoDá a cada agendamento seu próprio link de reunião.
  • SalesforceRegistra a reunião no contato e encaminha ao responsável.
  • HubSpot CRMAdiciona agendamentos a contatos e negócios.
  • SlackAvisa a equipe assim que uma reunião é agendada.
  • StripeCobra quando o horário é agendado.
  • FramerColoca sua página de agendamento em um site Framer.
  • ElevenLabsDá aos agentes de voz uma voz de IA realista.
  • LinearDefine seu status como ausente pelo calendário.
  • Meta PixelMede agendamentos das suas campanhas de anúncios Meta.
  • UmamiConta visitas à sua página de agendamento, com privacidade.
  • WhatsAppAtende seus participantes em um chat ou videochamada no WhatsApp.

Perguntas frequentes

Estas são algumas das nossas perguntas mais frequentes.

Faça uma pergunta

Não acredite só na nossa palavra

Nossos usuários são nossos melhores embaixadores. Descubra por que somos a principal escolha para agendar reuniões.

  • Thrilled with this scheduling app—it's a game-changer. The intuitive interface and advanced features streamline my time management. The standout, however, is the incredible support team—swift, expert responses to every query. A perfect combo for seamless scheduling and top-notch customer service. P.s. Way better than Calendly
    Mickeyem Trustpilot
  • I just migrated from calendly to cal.com I'm liking it so far. I wasn't particularly displeased with calendly. It's fine. But I like that cal is OSS and my sub to calendly was coming up for renewal so I thought I'd check it out. Looks good.
    Kent C. Dodds 🌌@kentcdodds em X
  • 2 days of using @calcom is enough to never look back at calendly
    Anuvesh Singh@singh_anuvesh em X
  • Without a doubt the best calendar/scheduling application I have ever used. It has all of the advanced features I need while also being insanely intuitive and straightforward for both end-users and booking recipients. Love it!!
    davidvkimballem Trustpilot
  • (finally) made the move to @calcom after I couldn't find how to edit events in the calendly dashboard and I must say - dash is 10/10 Bravo @peer_rich and team (I should have moved over years ago!) OSS fam
    Ant Wilson@AntWilson em X
  • One of the best tools for scheduling and my favorite after so many other options tried.
    Denisem Product Hunt
  • more elegant than Calendly, more open than Savvycal, cal.com works and it feels just right.
    flo merianem Product Hunt
  • This platform's open-source nature and flexible licensing are a developer's dream. Self-hosting and white-labeling empower personalization and seamless integration.
    Ahmed Elnaggarem Product Hunt
  • for the love of me, why do people still use Calendly? Just today I have seen products reference Calendly while they know of @calcom It's a no brainer for me to use , their brand is amazing, cool team + they even have more compelling features 🤷
    Rotimi Best@rotimi_best em X
  • Amazing. I've been sharing it with everyone I know. It's helped me create more events spontaneously, because of how smooth it is compared to Calendly and Harmonizely.
    Benem Product Hunt
  • Very easy to set up and start. Connected with my Google calendar without any problem. Connecting with Microsoft gives me an error. But other than that the user interface is very good.
    Pankaj Dixitem Product Hunt
  • Just gave it a go and it's definitely the easiest meeting I've ever scheduled! No context switching, no distractions, and works even better on mobile too.
    Aria Minaeiem Product Hunt

Trusted by fast-growing companies around the world

Get started with telehealth workflows

Launch intake, triage, and scheduling that patients and clinicians trust. Try Cal.com free, explore the API, or talk to our team about self-hosting and enterprise controls. Build your workflow today.

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