8 Best Telehealth Scheduling Software, Ranked and Reviewed in 2026

The good news is that telehealth scheduling software exists specifically for this. The right platform lets your patients self-book virtual visits online, operates under a signed BAA to support HIPAA-compliant scheduling and virtual visits, sends automated reminders before the appointment, and launches secure video at the right time, so every virtual doctor appointment runs on schedule without your team chasing patients down. It also integrates with your existing EHR and includes the compliance features healthcare organizations need.

We scored 8 platforms based on what telehealth practices need, including urgent care telehealth, behavioral health, and multi-specialty virtual visits: a signed BAA, reliable telehealth video, patient self-scheduling, EHR integration, no-show reduction, and a pricing model that does not punish you for growing. One platform leads for practices that want compliant telehealth appointment scheduling software without buying an entire clinical suite to get it: Cal.com. 

Best Telehealth Scheduling Software at a Glance

• Cal.com: Best overall for HIPAA-compliant scheduling with BAA included

• NexHealth: Best for self-scheduling layered on an existing EHR

• SimplePractice: Best for behavioral and mental health practices

• Tebra: Best all-in-one for small to mid-sized practices

• Athenahealth: Best for large health systems wanting one EHR suite

• Luma Health: Best for enterprise patient engagement and no-show reduction

• Acuity Scheduling: Best HIPAA scheduling for solo providers

• Carepatron: Best free and low-cost option for small practices

What is Telehealth Scheduling Software?

Telehealth scheduling software is the layer between a patient wanting to book a virtual visit and your practice actually confirming one, compliantly. It manages protected health information under a signed BAA, connects your patients to secure video at the right time, syncs confirmed appointments into your EHR, and handles reminders, so no-shows are no longer a manual problem. The whole loop, from patient intent to a confirmed, compliant booking, runs without your team touching it, whether you operate a single-location clinic or a doctor-on-demand service handling requests around the clock.

A generic scheduling tool does none of that. If you're running a 24/7 virtual urgent care, those gaps show up fast. It has no concept of PHI, no BAA to sign, no HIPAA-compliant video integration, and no understanding of what a telehealth intake flow should look like. Securing it in a virtual care practice is how compliance gaps open up quietly and get discovered at the worst possible time.

Whether your practice offers scheduled virtual visits or on-demand online urgent care slots, telehealth scheduling software is designed to work with your EHR. Your EHR keeps doing what it does, including charting, billing, and clinical records. Your appointment scheduling software handles everything before the visit, including booking, routing, intake, reminders, and the video link itself. Keeping those two jobs separate is what lets you swap or upgrade your scheduling tool without touching your clinical system.

What to Look for in Telehealth Scheduling Software

The right telehealth appointment scheduling software starts with HIPAA compliance and a signed BAA, then adds telehealth video, patient self-scheduling, EHR integration, automated reminders, and a cost model that fits your practice. 

• HIPAA compliance with a signed BAA: You need a vendor that will sign a BAA, and you need to confirm whether it is included or sold separately. Some general schedulers are not HIPAA-compliant at all. Confirm before you build anything.

• Telehealth video and virtual visit workflow: You need secure video for visits, either built-in or via a compliant integration, particularly when patients need to get an online prescription from a licensed provider, and the visit itself triggers a clinical action. Test the patient-facing join flow specifically, not just the provider dashboard. For an urgent care virtual visit, a confusing join experience can lead to no-shows or delayed care, regardless of how good your reminder sequence is.

• Patient self-scheduling: Patients should be able to book by provider, visit type, and location directly from your website, via a message link, or in search results. This cuts phone volume and fills your calendar without admin effort. Look for an availability sync that prevents double-booking across providers.

• EHR and system integration: Your automated scheduling software should write confirmed visits and patient data back to your system of record. Check whether that happens through a native integration or an API, and test it before committing.

• Automated reminders and no-show reduction: Automated confirmations, reminders, and waitlist flows directly protect revenue. A virtual doctor appointment without a confirmation sequence is an easy no-show.

• Multi-provider, multi-location, and cost: Full EHR suites with built-in scheduling can cost hundreds of dollars per provider per month, especially when patients are already comparison-shopping for a $20 online doctor visit, and cost sensitivity flows upstream to your pricing decisions. A focused telehealth scheduling software with built-in compliance is often a fraction of that cost and easier to integrate with the EHR you already use.

How We Chose the Best Telehealth Scheduling Software

We ranked these tools based on the job telehealth buyers actually need them to do, providing compliant scheduling for virtual visits. HIPAA compliance, along with a signed BAA, was a hard requirement for making the list.

We also considered the different types of organizations that buy telehealth scheduling software, including behavioral health practices needing telehealth counseling, flexible scheduling options, multi-location medical groups, telehealth companies offering telemedicine services, and solo providers running virtual urgent care practices. 

We verified every listed price against the vendor's published materials. If a vendor doesn't publish pricing, we say so. Our ranking prioritizes scheduling capabilities over the size of the overall platform.

The 8 Best Telehealth Scheduling Software Tools, Ranked

Each entry below explains what the tool does well, where it falls short, and how it stacks up against Cal.com for scheduling. Read straight through or jump to the practice type that matches yours.

1. Cal.com: Best telehealth scheduling software overall

What it is: Cal.com is a HIPAA-compliant telehealth appointment scheduling software designed for telehealth organizations. The Organizations plan for 15 or more users includes a signed BAA at no extra cost, which is one of the reasons why practices like Within Health switched to Cal.com after finding their previous tool wasn't HIPAA-compliant at all, and why Plume moved off their Healow EMR scheduling layer and cut their annual scheduling cost from roughly $60,000 to $25,000.

Why it ranks first: The platform natively supports telehealth video via Cal Video, with additional options via Zoom, Google Meet, and Microsoft Teams. Patients book through a self-scheduling flow you embed on your website or send via link, selecting provider, appointment type, and availability without touching your phone lines. Routing logic handles urgent care telehealth triage and multi-provider, multi-location scenarios, including attribute-based routing by specialty, location, or language. Intake steps collect what you need before the visit, whether it's a scheduled follow-up or an urgent care virtual visit routed in on short notice. Automated workflows send reminders and follow-ups, while the API (which covers 100-plus endpoints compared to the roughly 10% endpoint availability on competing platforms) connects Cal.com to your EHR and the rest of your stack.

Core features:

• HIPAA compliance: Signed Business Associate Agreement (BAA) included with the Organizations plan

• Built-in telehealth video: Cal Video, with integrations for Zoom, Google Meet, and Microsoft Teams

• Patient self-scheduling: Embedded booking pages with provider availability and appointment types

• Attribute-based routing: Route patients by specialty, location, language, seniority, or custom attributes

• Buffer times and booking rules: Set scheduling rules and time buffers between appointments

• Patient intake: Collect patient information during the booking process

• Automated workflows: Appointment confirmations, reminders, follow-ups, and waitlist management to ensure every virtual doctor appointment is covered end-to-end

• Multi-provider and multi-location support: Manage teams with role-based permissions and data isolation

• Calendar synchronization: Two-way sync with Google Calendar, Outlook, and Apple Calendar

• API and integrations: Public API and more than 100 integrations for EHRs, CRMs, and workflow tools

What makes it stand out:

• A signed Business Associate Agreement (BAA) is included at no extra cost with the Enterprise plan and the Organizations plan for 15 or more users; practices on smaller plans can add a BAA for $300/month

• The API-first architecture supports deep integration with EHRs and other healthcare systems through more than 100 API endpoints

• The platform supports 24/7 urgent care, behavioral health, primary care, and multi-specialty scheduling with attribute-based routing

• Pricing is based on active users rather than total user seats

Best for: Telehealth startups, virtual primary care clinics, behavioral health clinics, and multi-provider practices offering telemedicine services that want compliant, flexible telehealth scheduling without a full EHR suite.

Verdict: Cal.com is the strongest pick for compliant telehealth scheduling at a sensible cost. The BAA is included, the video integration works with the tools your providers already use, and the API connects to any EHR you use. Plume runs roughly 5,000 bookings a month through Cal.com. Within Health chose it specifically because their previous solution couldn't provide any HIPAA coverage. If you need compliant, flexible telehealth appointment scheduling software without buying into an expensive clinical suite, this is where to start.

2. NexHealth: Best for self-scheduling on an existing EHR

What it is: NexHealth is a patient engagement platform that adds self-scheduling, automated messaging, and online forms to your existing EHR or practice management system. Its NexHealth Synchronizer reads and writes directly to your health record system, so patients can book appointments from your website, Google search results, or a scheduling widget. One-click recalls bring lapsed patients back, waitlist automation covers last-minute cancellations, and customizable reminders reduce no-shows. 

Features:

• NexHealth Synchronizer: Reads and writes directly to your EHR, keeping scheduling and health records in sync automatically

• Google search booking: Patients book directly from Google search results without calling in

• Waitlist automation: Fills last-minute cancellations from a waitlist without manual effort

• One-click recalls: Re-engages lapsed patients through automated outreach in one step

Pricing: NexHealth offers modular pricing across five product areas, including Scheduling, Forms, Communications, Payments, and Verification, available individually or as combined packages. No public rates are listed, so you'll need to contact their team for a custom quote.

Pros:

• Google search booking integration drives new patient volume without paid ads

• Waitlist automation and one-click recalls fill slots that would otherwise stay empty

• HIPAA compliance and EHR integration included across all packages

Cons:

• Some users report occasional integration lag with certain practice management systems 

• Some users report syncing issues during peak usage

• Modular pricing makes it hard to compare total cost without a sales call

Best for: Practices with an established EHR that want patient self-booking, automated recalls, waitlist management, and doctors on demand virtual visit booking layered on top of their existing system.

Comparison verdict vs. Cal.com: NexHealth is a strong pick if you want self-scheduling and patient messaging built directly into a specific EHR. Cal.com wins on pricing transparency, API flexibility for custom EHR connections, and scheduling depth for practices that want routing, intake, and multi-provider logic without a usage-based contract.

3. SimplePractice: Best for behavioral and mental health practices

What it is: SimplePractice is purpose-built for behavioral health, combining scheduling, documentation, billing, telehealth video, and patient intake into a single HIPAA-compliant platform. Practices offering virtual primary care and online doctor prescription services, including patients who want to get prescriptions online through a licensed therapist or psychiatrist, find everything they need in one place. 

The scheduling layer is genuinely well-built for therapy workflows. Waitlist management, online booking, calendar sync with Google, Outlook, and iCal, and out-of-office blocks with automatic client notifications round out the scheduling toolkit.

Features:

• Automated appointment reminders: Unlimited customized text and email reminders; clients confirm or cancel by text

• Calendar sync: Connects with Google Calendar, Outlook, and iCal to consolidate personal and clinical schedules

• Appointment filtering: Filter by new client status, unpaid balances, incomplete documents, or insurance type

• Color-coded scheduling: View and filter appointments by service code, clinician, or status at a glance

Pricing: SimplePractice offers a 30-day free trial (the first 7 days are free, then 50% off for 3 months). Paid plans for solo practitioners are $49/mo (Starter), $79/mo (Essential), and $99/mo (Plus). Group practices with 6 or more practitioners get custom pricing. Add-ons, including AI-assisted note-taking, ePrescribe, and a Treatment Planner, are available across plans.

Pros:

• Automated reminders cut no-show rates without any manual follow-up

• Group practice view makes multi-clinician scheduling manageable without a separate tool

• Trusted by 250,000+ practitioners with APA and ACA partnerships

Cons:

• Reporting and customization options are limited

• Insurance workflows like claim rejections and secondary billing require extra steps

Best for: Therapists, counselors, and mental health or psychiatric practices where patients need to get prescriptions online, alongside telehealth counseling, flexible scheduling, documentation, billing, and HIPAA-compliant video in one platform.

Comparison verdict vs. Cal.com: SimplePractice is the better fit if you want a full mental health clinical system. Cal.com is the better choice when you want flexible telehealth scheduling that integrates with your existing EHR and tools rather than replacing them.

4. Tebra: Best all-in-one for small to mid-sized practices

What it is: Tebra (the merger of Kareo and PatientPop) is built specifically for independent practices that want to stop overpaying for bloated enterprise EHR systems. With Tebra, patient self-booking flows directly into your EHR calendar, intake forms are embedded in the booking flow, and availability can be customized by provider, appointment type, and location. The telehealth layer supports group appointments as well as one-on-one virtual visits, with security built to meet HIPAA requirements.

Features:

• EHR-native scheduling: Patient self-booking syncs directly to your EHR calendar without a manual step

• Telehealth: Built-in virtual visits supporting one-on-one and group appointments

• Customizable availability: Set scheduling rules by provider, appointment type, and location

• Intake in the booking flow: Digital patient intake forms collected at the time of booking

Pricing: Tebra offers custom pricing tailored to your practice size, specialty, and the features you need. Two platform bundles are available, including Practice Essentials and Practice Automation, with pricing available via a personalized quote. 

Pros:

• Scheduling, EHR, and billing in one platform under one BAA

• Self-booking reduces phone volume for smaller practices

• Patient engagement tools cover reminders and follow-ups

Cons:

• Limited reporting options, requiring manual data exports and consolidation

• Lack of requested reports over time leads to inefficient, time-consuming workflows

Best for: Independent and small to mid-sized medical practices that want scheduling, telehealth, EHR, billing, and patient engagement under one roof without stitching together separate tools.

Comparison verdict vs. Cal.com: Tebra is the right call for independent practices that want to consolidate EHR, billing, telehealth, and scheduling under a single vendor and contract. Cal.com is the better option when scheduling is your primary need and you want to keep your existing EHR, with transparent per-user pricing, API-first integration, and no implementation overhead of a full clinical suite.

5. Athenahealth: Best for large health systems wanting one EHR suite

What it is: Athenahealth, or athenaOne, is an enterprise EHR suite with built-in scheduling. It covers clinical documentation, practice management, billing, population health analytics, and patient scheduling on a single platform. For a large health system that wants a single vendor and a single contract, Athenahealth delivers that scope. HIPAA compliance and a BAA are included.

Features:

• Enterprise EHR with scheduling: Scheduling tied natively to clinical records and billing

• Patient portal: Self-booking, prescription refills, and messaging for patients

• Population health and analytics: Reporting and insights across large patient populations

• Telehealth: Virtual visit capability integrated into the EHR workflow

Pricing: Athenahealth uses a percentage-of-collections model. Instead of a flat monthly rate, you pay a set percentage of your practice's monthly collected revenue.

Pros:

• Deep native integration across scheduling, clinical, and billing

• Strong analytics for large health systems

• One vendor, one contract for the full clinical workflow

Cons:

• Some advanced features, such as coding templates, are difficult to set up

• Workflow is rigid, requiring tasks to be completed sequentially

Best for: Large health systems and enterprise practices that want scheduling, EHR, billing, and analytics in a single enterprise platform.

Comparison verdict vs. Cal.com: Athenahealth makes sense if you're a large health system committed to one enterprise suite. Cal.com is the right fit for practices that want compliant telehealth scheduling without enterprise cost, lock-in, or a percentage-of-collections billing model.

6. Luma Health: Best for enterprise patient engagement and no-show reduction

What it is: Luma Health is a patient engagement platform that sits atop your existing EHR and focuses on reducing friction throughout the patient journey. Its strengths are automated outreach, waitlist management, and abandoned appointment recovery. It integrates with major EHR systems under a BAA and targets health systems where no-show reduction at scale is the primary problem to solve.

Features:

• Automated patient outreach: Reminders, recalls, and abandoned appointment recovery

• Waitlist and slot management: Fills canceled slots automatically from a waitlist

• Multilingual communication: Automated messaging in multiple languages

• EHR integration: Connects to major EHR platforms with bidirectional data sync

Pricing: Luma Health pricing is usage-based, provided on a quote-only basis, and not publicly listed.

Pros:

• Strong automated patient engagement for reducing no-shows at scale

• Waitlist management fills canceled slots without manual effort

• BAA included

Cons:

• Can be complex to operate for new users

• Occasional issues, often tied to underlying data quality rather than the platform

Best for: Large health systems and enterprise practices that want automated patient engagement and no-show reduction layered on top of major EHRs.

Comparison verdict vs. Cal.com: Luma Health is built for enterprise-scale patient engagement. Cal.com is the leaner, transparently priced telehealth scheduling option for practices that want compliance, routing, and self-scheduling without an enterprise contract or a usage-based cost model that's hard to forecast.

7. Acuity Scheduling: Best HIPAA scheduling for solo providers

What it is: Acuity Scheduling is a general-purpose scheduling tool built for anyone "in the business of time", from yoga studios to consultants to solo practitioners. For a solo provider handling low-volume $20 online doctor visit bookings and virtual visits, it gets the job done quickly. The booking page is clean, setup takes minutes, and it connects to Zoom, Google Meet, and GoToMeeting for video visits. 

Features:

• Video integrations: Google Meet, Zoom, and GoToMeeting connect for virtual visits

• Custom intake forms: Collect patient information at the time of booking

• Payments: Stripe, Square, and PayPal accepted; sell packages, memberships, and gift certificates

• Custom API and CSS: Premium-only; required for any meaningful EHR integration

Pricing: Acuity offers three publicly listed plans. The Starter plan runs $20/month, while Standard is $34/month and adds up to six calendars, text reminders, and the ability to sell memberships and packages. The Premium plan is $61/month and is the only plan that includes HIPAA compliance with a signed BAA, Custom API access, multiple time zones for staff and locations, and up to 36 calendars. Its annual billing saves 20% across all plans, and a 7-day free trial is available with no credit card required.

Pros:

• Transparent, publicly listed pricing with a 7-day free trial and no credit card required

• Fast setup, with the booking page is live in minutes 

• Clean client-facing experience with automatic timezone handling for telehealth across locations

Cons:

• Integration with Squarespace is restrictive

• Scheduler options are initially confusing and later feel limited

Best for: Solo providers and independent practitioners handling low-volume online doctor visits and virtual visit booking without enterprise complexity.

Comparison verdict vs. Cal.com: Acuity is a reasonable starting point for a solo provider who needs HIPAA-compliant scheduling quickly and is comfortable on the Premium plan at $61/month. Cal.com is the better option once you add a second provider, need attribute-based routing, want a BAA included rather than plan-gated, or need an API with enough depth to actually connect to your EHR.

8. Carepatron: Best free and low-cost telehealth scheduling

What it is: Carepatron offers a generous free plan that covers scheduling, telehealth video, clinical notes, and a client portal, making it one of the few options where a solo provider can get started with compliant telehealth scheduling at no cost. One thing to confirm before you build on it: BAA availability varies by plan, so verify that the plan you're using actually covers your compliance needs before treating it as your HIPAA solution.

Features:

• Online booking: Shareable booking link with branding, real-time availability sync, clients self-book, reschedule, and cancel

• Automated reminders: Email and SMS reminders sent automatically, with custom timing and messaging

• Calendar sync: Two-way sync with Google Calendar and Microsoft Outlook

• Multi-practitioner scheduling: Team calendars, round-robin scheduling, and shared availability for clinics

Pricing: Carepatron offers a Free plan at $0/month with basic features, a Plus plan starting at $19.50/month (or $15.50/month billed annually), and an Advanced plan starting at $24.50/month (or $19.50/month billed annually). Higher-tier plans include additional workflow, branding, and administrative features.

Pros:

• 8 hours saved per week on average by removing manual scheduling from the workflow

• Multi-practitioner calendars and round-robin scheduling built in for small teams

• HIPAA, PIPEDA, and GDPR compliant across the platform

Cons:

• No SMS/text reminders for clients, limiting communication preferences

• Adding parents to minor accounts is cumbersome, requiring them to be added as contacts instead of direct portal access

Best for: Solo providers offering everything from therapy to an online doctor visit costing less than $20 who want scheduling, telehealth, notes, and a client portal.

Comparison verdict vs. Cal.com: Carepatron is a strong low-cost entry point for solo providers and small practices. Cal.com offers significantly more scheduling depth, routing logic, API integration, and multi-provider support as you grow, and the BAA is included on the Organizations plan without verification uncertainty.

Telehealth Scheduling Software: Quick Comparison Table

All eight telehealth software companies below were evaluated on compliance, video, self-scheduling, EHR fit, and cost.

Which Telehealth Scheduling Software Should You Choose?

Patients are increasingly familiar with consumer options like CVS telehealth, which means their expectations for a seamless, fast booking experience are already set. Any telehealth scheduling software that cannot provide a signed BAA does not belong in your stack. 

If your practice needs a full clinical system, SimplePractice is the right call for behavioral health. Tebra or Athenahealth is a good fit for practices that want EHR, billing, and scheduling under one roof.

For virtual primary care practices that need compliant telehealth scheduling that works with whatever EHR you already run, Cal.com leads by a clear margin. The BAA is included, video works across Cal Video, Zoom, Meet, and Teams, and the API connects to your full stack. Whether your providers operate as a doctors-on-demand service or a multi-location group practice, the routing and compliance layer scales with you. 

From behavioral health to an urgent care virtual visit, if compliant, flexible, integrated telehealth appointment scheduling software is the gap you're trying to close, Cal.com is where to start.

Frequently Asked Questions

What is telehealth scheduling software?

Telehealth scheduling software is the layer between a patient's intent to book and a confirmed, compliant virtual appointment. It collects the booking, checks provider availability, applies routing rules, including triage logic for urgent care telehealth, sends a secure video link, and fires automated reminders. A generic scheduling tool does none of that. Even branded consumer services like CVS virtual care operate under a compliance infrastructure that independent practices need to replicate, including a signed BAA, PHI-aware data flows, and a healthcare-built video layer.

What is the best telehealth scheduling software?

Cal.com is the best telehealth scheduling software for practices that want compliance, flexibility, and EHR integration without a full clinical suite. The BAA is included in the Organizations plan at $28 per user per month (annual billing); video is available via Cal Video, Zoom, Meet, and Teams; and the API connects to your EHR. 

Is Cal.com HIPAA compliant?

Yes. Cal.com is HIPAA-compliant with a signed BAA included in the Organizations plan. Cal.com also holds SOC 2 Type II, GDPR, and ISO certifications, all included at no extra cost. For practices on the Teams plan or an Organizations plan with fewer than 15 users, a BAA can be added for $300 per month.

How much does Cal.com cost for a HIPAA-compliant plan?

The Organizations plan, which includes HIPAA compliance and a signed BAA, is $28 per user per month on annual billing. Cal.com also offers a free tier for general scheduling without HIPAA requirements. For the most current pricing, check cal.com/pricing directly.

Does Cal.com integrate with my EHR?

Cal.com integrates with EHR systems via its public API, which covers 100-plus endpoints. It functions as the scheduling layer in your stack, handling self-booking, routing, reminders, and video access, while your EHR handles charting and billing. The API-first approach means Cal.com connects to most EHR systems that expose integration endpoints.

Does telehealth scheduling software include video visits?

Yes, most telehealth scheduling software includes video either built in or through integrations. Cal.com covers both: Cal Video is the native option, while Zoom, Google Meet, and Microsoft Teams connect via integrations. Patients receive a join link in their booking confirmation, so the path from self-booking to video visit requires no manual steps from your team.

Which telehealth scheduling software is best for behavioral or mental health?

SimplePractice leads the way in a full behavioral health clinical system, offering scheduling, notes, billing, telehealth, telehealth counseling, and flexible scheduling options in one HIPAA-compliant platform. Cal.com is a better fit for practices ranging from online urgent care to multi-specialty groups that want flexible telehealth scheduling, routing, multi-provider support, or API access beyond SimplePractice's scope.