Smarter booking and guest routing for hospitality, travel and tourism

Smarter booking and guest routing for hospitality, travel and tourism

Automate guest experiences with flexible, open-source scheduling and routing infrastructure for hotels, travel agencies and tour operators.

Automate guest experiences with flexible, open-source scheduling and routing infrastructure for hotels, travel agencies and tour operators.

Hospitality and tourism routing form showing tailored questions for guest bookings, such as service type, travel dates and group size.

Vertraut von schnell wachsenden Unternehmen auf der ganzen Welt

Vertraut von schnell wachsenden Unternehmen auf der ganzen Welt

Vertraut von schnell wachsenden Unternehmen auf der ganzen Welt

How Cal.com routing transforms hospitality, travel and tourism

How Cal.com routing transforms hospitality, travel and tourism

Deliver tailored guest experiences, reduce manual coordination and maximize bookings with intelligent automation.

Deliver tailored guest experiences, reduce manual coordination and maximize bookings with intelligent automation.

01

Set up your routing rules

Define guest criteria such as travel dates, preferred language, service type or loyalty status. Cal.com’s intuitive interface lets you create custom booking workflows for every guest segment.

02

Collect guest information

Embed forms on your website or booking portal to gather essential details from guests. Use multi-step forms to capture preferences, special requests and group information.

03

Automatically assign the right team or service

Cal.com routes each booking to the most suitable concierge, travel advisor or department based on guest responses, ensuring personalized service and faster response times.

Unlock the benefits of automated guest routing

Unlock the benefits of automated guest routing

Modern hospitality relies on speed, personalization and operational efficiency. Cal.com delivers on all fronts.

Modern hospitality relies on speed, personalization and operational efficiency. Cal.com delivers on all fronts.

01

Personalized guest journeys

Route each inquiry or booking to the best-fit team member, concierge or travel advisor, creating memorable and efficient guest experiences.

02

Increased operational efficiency

Automate complex assignment logic like language, location or specialty, freeing staff to focus on guest service and reducing manual work.

03

Higher conversion and booking rates

Frictionless routing and instant scheduling reduce drop-offs and abandoned inquiries, boosting overall booking volume.

04

Better staff and resource utilization

Balance workloads with round-robin, attribute-based or ownership routing to ensure no guest is left waiting and your team stays productive.

Powerful features for hospitality, travel and tourism

Powerful features for hospitality, travel and tourism

Everything you need to deliver exceptional, automated guest experiences at scale.

Everything you need to deliver exceptional, automated guest experiences at scale.

Dynamic, attribute-based routing

Route guests by language, travel package, VIP status, location, or any custom attribute you define.

Ownership assignment and CRM sync

Assign returning guests to their relationship manager or travel advisor and integrate with your CRM to maintain continuity.

Multi-step and customizable booking forms

Capture rich guest data and preferences at every stage of the booking journey without coding.

Self-hosting and open-source flexibility

Host Cal.com on your infrastructure for full data control, compliance and customization, or use our cloud solution.

Advanced analytics and insights

Track guest routing patterns, staff performance and booking trends to optimize operations.

Seamless integrations and API-first design

Connect Cal.com with your PMS, CRM, or marketing stack, and build custom workflows with our robust API.

Alle Ihre wichtigsten Werkzeuge synchron mit Ihren Besprechungen

Cal.com funktioniert mit allen Apps, die bereits in Ihrem Workflow sind, und sorgt dafür, dass alles perfekt zusammenarbeitet.

Alle Ihre wichtigsten Werkzeuge synchron mit Ihren Besprechungen

Cal.com funktioniert mit allen Apps, die bereits in Ihrem Workflow sind, und sorgt dafür, dass alles perfekt zusammenarbeitet.

Alle Ihre wichtigsten Werkzeuge synchron mit Ihren Besprechungen

Cal.com funktioniert mit allen Apps, die bereits in Ihrem Workflow sind, und sorgt dafür, dass alles perfekt zusammenarbeitet.

Häufig gestellte Fragen

Häufig gestellte Fragen

Dies sind einige unserer am häufigsten gestellten Fragen.

Dies sind einige unserer am häufigsten gestellten Fragen.

How can Cal.com improve the guest booking journey for hotels and travel agencies?

Cal.com intelligently routes guest inquiries and bookings to the right staff or department based on preferences, language, travel details or loyalty status. This personalization leads to faster responses, better service and higher guest satisfaction.

Can Cal.com handle group bookings or special requests?

Yes, Cal.com’s customizable forms and routing logic allow you to capture group details, event types or special requests. You can automatically route these bookings to the appropriate event manager or specialist.

Does Cal.com integrate with property management systems (PMS) and travel CRMs?

Absolutely. Cal.com offers robust integrations and an API-first approach, making it easy to connect with popular PMS, CRM and booking platforms used across hospitality and travel businesses.

Is Cal.com suitable for global hospitality brands with multi-language needs?

Yes, Cal.com supports multi-language booking forms and can route guests based on language preference or location, making it ideal for international hotels, resorts and travel companies.

How does Cal.com help with resource allocation and staff workload?

With round-robin and attribute-based routing, Cal.com distributes bookings evenly or by specialty, ensuring balanced workloads and optimal use of your staff and resources.

Can I self-host Cal.com for data privacy or compliance requirements?

Yes, Cal.com is fully open-source and can be self-hosted on your own infrastructure, giving you full control over guest data and compliance with industry regulations.

What is required to get started with Cal.com’s routing for hospitality, travel and tourism?

All you need is a Cal.com account and our Organizations feature. Set up your routing forms and customize them for your team, services and guest types. No coding required.

How can Cal.com improve the guest booking journey for hotels and travel agencies?

Cal.com intelligently routes guest inquiries and bookings to the right staff or department based on preferences, language, travel details or loyalty status. This personalization leads to faster responses, better service and higher guest satisfaction.

Can Cal.com handle group bookings or special requests?

Yes, Cal.com’s customizable forms and routing logic allow you to capture group details, event types or special requests. You can automatically route these bookings to the appropriate event manager or specialist.

Does Cal.com integrate with property management systems (PMS) and travel CRMs?

Absolutely. Cal.com offers robust integrations and an API-first approach, making it easy to connect with popular PMS, CRM and booking platforms used across hospitality and travel businesses.

Is Cal.com suitable for global hospitality brands with multi-language needs?

Yes, Cal.com supports multi-language booking forms and can route guests based on language preference or location, making it ideal for international hotels, resorts and travel companies.

How does Cal.com help with resource allocation and staff workload?

With round-robin and attribute-based routing, Cal.com distributes bookings evenly or by specialty, ensuring balanced workloads and optimal use of your staff and resources.

Can I self-host Cal.com for data privacy or compliance requirements?

Yes, Cal.com is fully open-source and can be self-hosted on your own infrastructure, giving you full control over guest data and compliance with industry regulations.

What is required to get started with Cal.com’s routing for hospitality, travel and tourism?

All you need is a Cal.com account and our Organizations feature. Set up your routing forms and customize them for your team, services and guest types. No coding required.

How can Cal.com improve the guest booking journey for hotels and travel agencies?

Cal.com intelligently routes guest inquiries and bookings to the right staff or department based on preferences, language, travel details or loyalty status. This personalization leads to faster responses, better service and higher guest satisfaction.

Can Cal.com handle group bookings or special requests?

Yes, Cal.com’s customizable forms and routing logic allow you to capture group details, event types or special requests. You can automatically route these bookings to the appropriate event manager or specialist.

Does Cal.com integrate with property management systems (PMS) and travel CRMs?

Absolutely. Cal.com offers robust integrations and an API-first approach, making it easy to connect with popular PMS, CRM and booking platforms used across hospitality and travel businesses.

Is Cal.com suitable for global hospitality brands with multi-language needs?

Yes, Cal.com supports multi-language booking forms and can route guests based on language preference or location, making it ideal for international hotels, resorts and travel companies.

How does Cal.com help with resource allocation and staff workload?

With round-robin and attribute-based routing, Cal.com distributes bookings evenly or by specialty, ensuring balanced workloads and optimal use of your staff and resources.

Can I self-host Cal.com for data privacy or compliance requirements?

Yes, Cal.com is fully open-source and can be self-hosted on your own infrastructure, giving you full control over guest data and compliance with industry regulations.

What is required to get started with Cal.com’s routing for hospitality, travel and tourism?

All you need is a Cal.com account and our Organizations feature. Set up your routing forms and customize them for your team, services and guest types. No coding required.

Glauben Sie uns nicht einfach so

Unsere Nutzer sind unsere besten Botschafter. Entdecken Sie, warum wir die erste Wahl für die Terminplanung sind.

Glauben Sie uns nicht einfach so

Unsere Nutzer sind unsere besten Botschafter. Entdecken Sie, warum wir die erste Wahl für die Terminplanung sind.

Glauben Sie uns nicht einfach so

Unsere Nutzer sind unsere besten Botschafter. Entdecken Sie, warum wir die erste Wahl für die Terminplanung sind.

Vertraut von schnell wachsenden Unternehmen auf der ganzen Welt

Vertraut von schnell wachsenden Unternehmen auf der ganzen Welt

Vertraut von schnell wachsenden Unternehmen auf der ganzen Welt

Frei Ihre Zeit auf. Wir kümmern uns um Ihre Terminplanung. Probieren Sie Cal.com jetzt aus!

Start automating bookings and guest routing with Cal.com today.