Automate Patient Engagement With Workflows for Telehealth

Automate Patient Engagement With Workflows for Telehealth

Streamline patient communication, reminders, and follow-ups with flexible, automated workflows purpose-built for telehealth providers.

Streamline patient communication, reminders, and follow-ups with flexible, automated workflows purpose-built for telehealth providers.

Screen showing setup of an automated workflow to send a telehealth appointment reminder email to a patient 24 hours before their virtual visit. The email content includes appointment date, time, provider, secure link, and instructions to confirm attendance.

Vertraut von schnell wachsenden Unternehmen auf der ganzen Welt

Vertraut von schnell wachsenden Unternehmen auf der ganzen Welt

Vertraut von schnell wachsenden Unternehmen auf der ganzen Welt

How workflows for telehealth work

How workflows for telehealth work

Automate every stage of your virtual care process with Cal.com. Set up custom workflows to send reminders, confirmations, and follow-ups to patients, so providers can focus on delivering care.

01

Define your triggers

Choose when workflows are activated—such as booking confirmations, cancellations, or set times before telehealth appointments.

02

Select your actions

Send emails, SMS, or WhatsApp messages to patients, providers, or staff. Automate reminders, intake forms, or post-visit follow-ups.

03

Customize for patient needs

Tailor messages for different appointment types, languages, and patient groups. Adjust content for sensitive communications or compliance.

Key benefits for telehealth teams

Key benefits for telehealth teams

Automated workflows bring reliability and efficiency to every step of your virtual care journey.

Mobile notification showing a telehealth appointment reminder for a patient, with message content, doctor’s name, patient profile avatar, and response status.

01

Reduce no-shows and late arrivals

Automated reminders via SMS, email, or WhatsApp ensure patients remember and attend their telehealth appointments—improving adherence and reducing lost time.

02

Improve patient experience

Send branded, clear, and timely communications that guide patients before, during, and after visits, reducing confusion and improving satisfaction.

Bookings dashboard displaying scheduled telehealth sessions with patient and provider names, dates, times, and profile pictures, grouped by day.

03

Free up your staff

Let Cal.com handle manual outreach, so your team can focus on care rather than chasing confirmations or sending reminders.

04

Maintain compliance and security

Customizable workflows help you send the right information, at the right time, using secure, HIPAA-ready messaging channels.

Branded email template for a telehealth appointment reminder, highlighting virtual visit details, patient name, and secure confirmation button.

Telehealth workflow features

Telehealth workflow features

Unlock advanced workflow automation and integration designed for healthcare and virtual clinics.

Multi-channel notifications

Send appointment reminders, confirmations, and updates via email, SMS, and WhatsApp—choose the right channel for each patient.

Flexible event triggers

Start workflows based on bookings, cancellations, reschedules, or timed triggers before or after a telehealth session.

Secure and compliant messaging

Control message content for HIPAA compliance and customize consent flows as needed for your region.

Personalized patient communication

Customize workflows by appointment type, provider, language, or patient group for tailored engagement.

Self-hosting and open-source flexibility

Deploy Cal.com in your environment for full data control, or use our cloud. Integrate with EHRs and other tools using our API-first platform.

Developer-friendly workflow API

Build, manage, and monitor workflows programmatically to fit your telehealth ecosystem and automate at scale.

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Alle Ihre wichtigsten Werkzeuge synchron mit Ihren Besprechungen

Cal.com funktioniert mit allen Apps, die bereits in Ihrem Workflow sind, und sorgt dafür, dass alles perfekt zusammenarbeitet.

Alle Ihre wichtigsten Werkzeuge synchron mit Ihren Besprechungen

Cal.com funktioniert mit allen Apps, die bereits in Ihrem Workflow sind, und sorgt dafür, dass alles perfekt zusammenarbeitet.

Alle Ihre wichtigsten Werkzeuge synchron mit Ihren Besprechungen

Cal.com funktioniert mit allen Apps, die bereits in Ihrem Workflow sind, und sorgt dafür, dass alles perfekt zusammenarbeitet.

Häufig gestellte Fragen

Häufig gestellte Fragen

Dies sind einige unserer am häufigsten gestellten Fragen.

Dies sind einige unserer am häufigsten gestellten Fragen.

How can Cal.com workflows help reduce telehealth appointment no-shows?

By automatically sending reminders via SMS, email, or WhatsApp at customizable intervals, Cal.com helps ensure patients remember and attend their virtual appointments—directly improving show rates and reducing lost revenue.

Can workflows handle patient intake or follow-up tasks?

Yes. You can set up workflows to automatically send intake forms before a session or follow-up surveys and resources after appointments, streamlining your virtual care process end-to-end.

Is Cal.com HIPAA-compliant for telehealth communication?

Cal.com supports HIPAA-ready deployments and offers self-hosting options for full control. Our workflows let you tailor messaging and consent to help meet compliance needs. Review our security documentation for more details.

Can I customize reminders for different types of telehealth appointments?

Absolutely. Workflows can be personalized based on appointment type, provider, language, or patient segment, so every patient receives the right information at the right time.

Does Cal.com integrate with EHR or telehealth platforms?

Yes. Cal.com's API-first architecture enables seamless integration with EHRs, practice management systems, and popular telehealth tools. Check our integrations directory or API docs for details.

Is there support for multi-provider or group telehealth sessions?

Workflows support both individual and group appointments. Each participant—patient or provider—can receive role-specific reminders and instructions automatically.

How quickly can I set up automated workflows for my telehealth clinic?

Most clinics can launch basic workflows in minutes using Cal.com’s no-code builder. Developers can build advanced automation via our API. Our help center includes step-by-step guides to get started fast.

How can Cal.com workflows help reduce telehealth appointment no-shows?

By automatically sending reminders via SMS, email, or WhatsApp at customizable intervals, Cal.com helps ensure patients remember and attend their virtual appointments—directly improving show rates and reducing lost revenue.

Can workflows handle patient intake or follow-up tasks?

Yes. You can set up workflows to automatically send intake forms before a session or follow-up surveys and resources after appointments, streamlining your virtual care process end-to-end.

Is Cal.com HIPAA-compliant for telehealth communication?

Cal.com supports HIPAA-ready deployments and offers self-hosting options for full control. Our workflows let you tailor messaging and consent to help meet compliance needs. Review our security documentation for more details.

Can I customize reminders for different types of telehealth appointments?

Absolutely. Workflows can be personalized based on appointment type, provider, language, or patient segment, so every patient receives the right information at the right time.

Does Cal.com integrate with EHR or telehealth platforms?

Yes. Cal.com's API-first architecture enables seamless integration with EHRs, practice management systems, and popular telehealth tools. Check our integrations directory or API docs for details.

Is there support for multi-provider or group telehealth sessions?

Workflows support both individual and group appointments. Each participant—patient or provider—can receive role-specific reminders and instructions automatically.

How quickly can I set up automated workflows for my telehealth clinic?

Most clinics can launch basic workflows in minutes using Cal.com’s no-code builder. Developers can build advanced automation via our API. Our help center includes step-by-step guides to get started fast.

How can Cal.com workflows help reduce telehealth appointment no-shows?

By automatically sending reminders via SMS, email, or WhatsApp at customizable intervals, Cal.com helps ensure patients remember and attend their virtual appointments—directly improving show rates and reducing lost revenue.

Can workflows handle patient intake or follow-up tasks?

Yes. You can set up workflows to automatically send intake forms before a session or follow-up surveys and resources after appointments, streamlining your virtual care process end-to-end.

Is Cal.com HIPAA-compliant for telehealth communication?

Cal.com supports HIPAA-ready deployments and offers self-hosting options for full control. Our workflows let you tailor messaging and consent to help meet compliance needs. Review our security documentation for more details.

Can I customize reminders for different types of telehealth appointments?

Absolutely. Workflows can be personalized based on appointment type, provider, language, or patient segment, so every patient receives the right information at the right time.

Does Cal.com integrate with EHR or telehealth platforms?

Yes. Cal.com's API-first architecture enables seamless integration with EHRs, practice management systems, and popular telehealth tools. Check our integrations directory or API docs for details.

Is there support for multi-provider or group telehealth sessions?

Workflows support both individual and group appointments. Each participant—patient or provider—can receive role-specific reminders and instructions automatically.

How quickly can I set up automated workflows for my telehealth clinic?

Most clinics can launch basic workflows in minutes using Cal.com’s no-code builder. Developers can build advanced automation via our API. Our help center includes step-by-step guides to get started fast.

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Glauben Sie uns nicht einfach so

Unsere Nutzer sind unsere besten Botschafter. Entdecken Sie, warum wir die erste Wahl für die Terminplanung sind.

Glauben Sie uns nicht einfach so

Unsere Nutzer sind unsere besten Botschafter. Entdecken Sie, warum wir die erste Wahl für die Terminplanung sind.

Vertraut von schnell wachsenden Unternehmen auf der ganzen Welt

Vertraut von schnell wachsenden Unternehmen auf der ganzen Welt

Vertraut von schnell wachsenden Unternehmen auf der ganzen Welt

Start automating your telehealth scheduling

Transform your virtual care operations with Cal.com’s automated workflows. Sign up free or book a tailored demo—let your team focus on patient care, not manual reminders.