What are phone-based event types and bookings in Cal.com?

Phone-based event types and bookings are an innovative way to schedule appointments using just a phone number, eliminating the need for email. In the past, email was the standard for scheduling, but it can lead to unnecessary back-and-forth, delays, and confusion. With phone-based bookings, users can quickly and easily book an appointment using their phone. Phone numbers are just as effective for confirming and organizing meetings.

Phone-based bookings vs email-based bookings

Historically, email has been the go-to method for scheduling appointments. It’s reliable, but it can also be cumbersome. Both the user and the scheduler need to check their inboxes, confirm details, and wait for responses. This process can lead to back-and-forth communication, causing delays and increasing the likelihood of missed appointments or confusion.

On the other hand, phone-based bookings simplify the process. When users can book directly with a phone number, the process becomes faster and more direct. There’s no need for waiting for emails, and the communication is more immediate, which helps ensure the user is always up-to-date with their scheduled time. Phone-based bookings are also ideal for users who prefer to avoid email or are on the go, allowing them to book appointments quickly via SMS or direct calls.

Phone-based bookings in combination with phone AI agents

The power of phone-based bookings becomes even greater when combined with phone AI agents. AI-powered phone agents can handle the scheduling process for you, answering calls, verifying details, and confirming bookings all on their own. This combination of phone bookings with AI agents streamlines the process further, freeing up your time and improving the overall customer experience.

For example, an AI phone agent can:

• Automatically answer calls and assist with bookings.

• Collect and confirm all necessary details, including phone numbers.

• Send confirmations and reminders via SMS.

• Handle cancellations and reschedules in real-time.

With phone-based bookings combined with AI agents, you can offer an even more efficient, hands-off scheduling experience, allowing you to focus on what really matters.

Looking to use AI phone agents? Enhance your scheduling with AI-powered phone agents by checking out Cal.ai!

How to set up phone-based bookings in Cal.com

Setting up phone-based bookings in Cal.com is quick and easy. Here's how to get started:

1. Log into your Cal.com account
   Log into your Cal.com account or create a new one if you don’t have an account yet.

2. Create or select an event type
   You can either create a new event type or select an existing one where you want to enable phone based bookings.

3. Open the advanced settings of your event type
   In the event type settings, go to the "Advanced" tab.

4. Select your preferred method for collecting attendee info
   Choose between collecting email addresses or phone numbers for booking.

5. Save your settings
   After selecting your preferred method, save the changes to finalize your phone-based booking setup.

That's it! Your event type is now ready to accept phone-based bookings, giving you flexibility in how people schedule with you.

Final thoughts: Unlock the power of phone-based bookings with Cal.com

Phone-based bookings are revolutionizing the scheduling experience. They simplify the process, reduce delays, and offer greater flexibility for users who are on the go or prefer mobile-first interactions. At Cal.com, we’ve made phone-based bookings available to all users, giving you more control over how people schedule time with you. Combine it with our AI-powered phone agents for a fully automated, seamless experience.

Ready to make your scheduling easier? Explore Cal.com and start setting up phone-based event types today!