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Automate scheduling and client care for mental health teams

Automate scheduling and client care for mental health teams

Set up intake, reminders, and follow ups that support clinical workflows, reduce no shows, and protect client privacy with flexible scheduling automation.

Set up intake, reminders, and follow ups that support clinical workflows, reduce no shows, and protect client privacy with flexible scheduling automation.

Workflow builder showing a therapy intake reminder configured 24 hours before a session with a confirm attendance email subject and details

Vertrouwd door snelgroeiende bedrijven over de hele wereld

Vertrouwd door snelgroeiende bedrijven over de hele wereld

Vertrouwd door snelgroeiende bedrijven over de hele wereld

How Cal.com workflows support mental health scheduling

How Cal.com workflows support mental health scheduling

Create a reliable scheduling system that respects clinical time, client privacy, and hybrid care needs.

Create a reliable scheduling system that respects clinical time, client privacy, and hybrid care needs.

01

Configure your client journey

Map your therapist intake process from referral to first session. Use routing forms to collect consent, insurance status, and service needs, then auto route clients to the right clinician or group. Set time buffers for note taking and clinical supervision. Connect video links for teletherapy best practices.

02

Set intelligent reminders and follow ups

Reduce therapy no-shows with multi channel reminders by email, SMS, or WhatsApp. Configure timing for 48 hours and same day reminders, send prep instructions, and provide reschedule links that protect your calendar rules. After the session, trigger follow ups, resource links, or payment reminders.

03

Integrate with your stack and scale securely

Connect calendars, EMR or EHR systems, and communication tools via API and webhooks. Self host for full control or use our hosted platform with enterprise security. Manage privacy policies and access control for therapists, supervisors, and admins across your mental health practice.

Benefits for mental health practices and clinics

Benefits for mental health practices and clinics

Improve client outcomes and operational reliability with automation designed for behavioral health needs.

Improve client outcomes and operational reliability with automation designed for behavioral health needs.

Mobile view of a therapy session reminder message with client response indicators

01

Cut no shows and late cancellations

Use automated reminders, confirmations, and waitlist workflows to reduce therapy no-shows. Offer secure rescheduling that keeps high value clinical time filled while respecting boundaries and cancellation policies.

02

Streamline the therapist intake process

Collect the right information at the right time. Route new clients to appropriate services, specialties, and availability. Reduce back and forth with smart scheduling rules that reflect clinical realities.

Bookings dashboard listing therapy intakes, group sessions, supervision, and teletherapy appointments

03

Deliver consistent teletherapy experiences

Standardize links, instructions, and consent reminders for virtual sessions. Follow teletherapy best practices with pre visit tech checks, secure links, and clear contingency messaging if connectivity fails.

04

Protect privacy with flexible deployment

Choose hosted or self hosted. Cal.com provides an open source platform with granular permissions, audit trails, and enterprise features to support HIPAA ready deployments and HIPAA compliant communication tools within your chosen stack.

Editor showing branded therapy reminder email template with a confirm attendance subject

Features built for behavioral health operations

Features built for behavioral health operations

Everything you need to run a modern, privacy conscious scheduling system at scale.

Everything you need to run a modern, privacy conscious scheduling system at scale.

Routing forms for triage and matching

Collect intake details then auto route clients to clinicians by specialty, insurance, or availability. Learn more: https://cal.com/routing-forms

Multi channel reminders and confirmations

Send email, SMS, or WhatsApp reminders, confirmations, and follow ups with Cal.com Workflows: https://cal.com/workflows

Buffer times and calendar safeguards

Protect documentation time, supervision, and breaks with pre and post event buffers. Prevent double booking across calendars.

Video and app integrations

Auto create secure meeting links with Zoom or Google Meet, and connect apps from our marketplace: https://cal.com/apps

Open source, API first, and self hosting

Customize deeply using our API and webhooks. Deploy self hosted for maximum control. Docs: https://docs.cal.com and open source: https://cal.com/open-source

Enterprise security and controls

Role based access, SSO, audit logs, and BAAs available for qualified plans. Security overview: https://cal.com/security

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Al uw belangrijkste hulpmiddelen in sync met uw vergaderingen

Cal.com werkt met alle apps die al in jouw workflow zitten, zodat alles perfect samenwerkt.

Al uw belangrijkste hulpmiddelen in sync met uw vergaderingen

Cal.com werkt met alle apps die al in jouw workflow zitten, zodat alles perfect samenwerkt.

Al uw belangrijkste hulpmiddelen in sync met uw vergaderingen

Cal.com werkt met alle apps die al in jouw workflow zitten, zodat alles perfect samenwerkt.

Veelgestelde vragen

Veelgestelde vragen

Dit zijn enkele van onze meest gestelde vragen.

Dit zijn enkele van onze meest gestelde vragen.

Can Cal.com help reduce therapy no-shows without adding admin work?

Yes. Use workflows to send timed reminders, confirmations, and waitlist offers. Clients can reschedule within your rules, which helps reduce therapy no-shows while protecting clinician time.

How do I set up a therapist intake process with routing and consent?

Use routing forms to collect essentials like consent acknowledgment, insurance, and clinical need. Based on responses, Cal.com can auto route the client to the right clinician or service. See routing forms: https://cal.com/routing-forms

Is Cal.com appropriate for HIPAA related workflows?

Many customers run HIPAA related scheduling on Cal.com using self hosting, strict access controls, and enterprise features. BAAs are available on eligible plans. Review options with your compliance team. Details: https://cal.com/security

Can I standardize teletherapy best practices across my team?

Yes. Create templates for virtual session instructions, technology checks, and contingency steps. Auto generate secure video links and send pre session reminders for a consistent client experience.

Does Cal.com integrate with our EMR or EHR?

Cal.com offers APIs and webhooks to connect with EMR or EHR systems. You can sync scheduling data, trigger automations, or route events into your records. Start with docs: https://docs.cal.com

How flexible is scheduling across group practices and supervision?

Set team wide or clinician specific availability, buffers, and permissions. Support group sessions, shared calendars, and supervision blocks without risking overbooking.

Can we self host for maximum data control?

Yes. Cal.com is open source and supports self hosting. You can control infrastructure, data residency, and upgrades. Learn more: https://cal.com/open-source

Can Cal.com help reduce therapy no-shows without adding admin work?

Yes. Use workflows to send timed reminders, confirmations, and waitlist offers. Clients can reschedule within your rules, which helps reduce therapy no-shows while protecting clinician time.

How do I set up a therapist intake process with routing and consent?

Use routing forms to collect essentials like consent acknowledgment, insurance, and clinical need. Based on responses, Cal.com can auto route the client to the right clinician or service. See routing forms: https://cal.com/routing-forms

Is Cal.com appropriate for HIPAA related workflows?

Many customers run HIPAA related scheduling on Cal.com using self hosting, strict access controls, and enterprise features. BAAs are available on eligible plans. Review options with your compliance team. Details: https://cal.com/security

Can I standardize teletherapy best practices across my team?

Yes. Create templates for virtual session instructions, technology checks, and contingency steps. Auto generate secure video links and send pre session reminders for a consistent client experience.

Does Cal.com integrate with our EMR or EHR?

Cal.com offers APIs and webhooks to connect with EMR or EHR systems. You can sync scheduling data, trigger automations, or route events into your records. Start with docs: https://docs.cal.com

How flexible is scheduling across group practices and supervision?

Set team wide or clinician specific availability, buffers, and permissions. Support group sessions, shared calendars, and supervision blocks without risking overbooking.

Can we self host for maximum data control?

Yes. Cal.com is open source and supports self hosting. You can control infrastructure, data residency, and upgrades. Learn more: https://cal.com/open-source

Can Cal.com help reduce therapy no-shows without adding admin work?

Yes. Use workflows to send timed reminders, confirmations, and waitlist offers. Clients can reschedule within your rules, which helps reduce therapy no-shows while protecting clinician time.

How do I set up a therapist intake process with routing and consent?

Use routing forms to collect essentials like consent acknowledgment, insurance, and clinical need. Based on responses, Cal.com can auto route the client to the right clinician or service. See routing forms: https://cal.com/routing-forms

Is Cal.com appropriate for HIPAA related workflows?

Many customers run HIPAA related scheduling on Cal.com using self hosting, strict access controls, and enterprise features. BAAs are available on eligible plans. Review options with your compliance team. Details: https://cal.com/security

Can I standardize teletherapy best practices across my team?

Yes. Create templates for virtual session instructions, technology checks, and contingency steps. Auto generate secure video links and send pre session reminders for a consistent client experience.

Does Cal.com integrate with our EMR or EHR?

Cal.com offers APIs and webhooks to connect with EMR or EHR systems. You can sync scheduling data, trigger automations, or route events into your records. Start with docs: https://docs.cal.com

How flexible is scheduling across group practices and supervision?

Set team wide or clinician specific availability, buffers, and permissions. Support group sessions, shared calendars, and supervision blocks without risking overbooking.

Can we self host for maximum data control?

Yes. Cal.com is open source and supports self hosting. You can control infrastructure, data residency, and upgrades. Learn more: https://cal.com/open-source

Neem onze woorden niet voor waar aan

Onze gebruikers zijn onze beste ambassadeurs. Ontdek waarom wij de beste keuze zijn voor het plannen van vergaderingen.

Neem onze woorden niet voor waar aan

Onze gebruikers zijn onze beste ambassadeurs. Ontdek waarom wij de beste keuze zijn voor het plannen van vergaderingen.

Neem onze woorden niet voor waar aan

Onze gebruikers zijn onze beste ambassadeurs. Ontdek waarom wij de beste keuze zijn voor het plannen van vergaderingen.

Vertrouwd door snelgroeiende bedrijven over de hele wereld

Vertrouwd door snelgroeiende bedrijven over de hele wereld

Vertrouwd door snelgroeiende bedrijven over de hele wereld

Get started with Cal.com workflows for mental health

Automate scheduling, protect privacy, and improve client outcomes. Start for free, book a demo, or explore our docs to see how Cal.com fits your practice.