01
Map your process and connect your tools
Start by mapping key events. Typical flows include new lead inquiries, showings, application reviews, move in and move out inspections, maintenance visits, and lease renewals. Turn each step into bookable events and workflows. Add questions to your forms that reflect your tenant screening checklist, property inspection checklist, and property turnover checklist. Connect Google Calendar, Outlook, Slack, Twilio, and email. Use routing forms to send the right booking link to the right agent or property. See https://cal.com/docs/routing-forms.
02
Automate communications, reminders, and tasks
Replace manual follow ups with automated workflows. Send confirmation emails and SMS for showings. Schedule reminders for maintenance windows and inspections with branded templates. Streamline landlord tenant communication across email, SMS, and WhatsApp. Trigger next steps such as internal Slack notifications, CRM updates, and webhooks to your PMS. For rent collection methods, add links to your payment portal in reminder messages for collection calls or review meetings. Configure everything in minutes at https://cal.com/docs/workflows.
03
Measure, iterate, and scale across your portfolio
Track attendance, no shows, and cycle times to improve your lease renewal process and service levels. Use routing and round robin to balance team workload across properties. Export data to your analytics stack via webhooks or the API at https://cal.com/docs/api. Standardize templates, enforce approval flows, and keep an auditable process that scales from a single building to multi city operations. Self host if required for additional control at https://github.com/calcom/cal.com.
01
Fill vacancies faster with automated showings
Make it easy for prospects to book a time instantly, without back and forth. Use routing forms to qualify and send leads to the right agent. Automated reminders reduce no shows and keep everyone on time. Share availability across multiple properties, round robin booking between leasing agents, and embed links on listings and websites. Faster bookings mean fewer gaps between inquiries and tours, which shortens days on market and boosts occupancy.
02
Standardize compliance and checklists
Turn best practices into consistent, repeatable steps. Add questions that match your tenant screening checklist to pre qualify applicants. Build templates for your property inspection checklist with pre event reminders and post event follow ups. Use workflows to guide the property turnover checklist so keys, cleaning, photos, and repairs happen in order. Centralize templates so every agent follows the same process, which reduces risk and helps satisfy internal policies.
03
Improve landlord tenant communication
Deliver clear, timely messages across email, SMS, and WhatsApp. Keep residents informed about inspections, maintenance windows, and showings with branded, consistent communication. Give tenants self serve options to reschedule or cancel, which reduces support calls. Maintain an audit trail of messages to support better landlord tenant communication during disputes or compliance reviews. Translate reminders to reduce misunderstandings and improve satisfaction across your portfolio.
04
Lower operating costs and unlock data
Automate repetitive work such as confirmations, reminders, and follow ups. Free your staff to focus on high value tasks like tours and renewals. Integrate Cal.com with your PMS and CRM to sync data and trigger updates automatically. Analyze cycle times for showings and maintenance, and refine your lease renewal process. Share links to rent collection methods or payment portals within reminders for collection check ins, then measure outcomes with API driven exports.
Visual workflows for every event type
Design end to end automations for showings, inspections, maintenance, and renewal meetings. Trigger messages before and after events, set conditions, and chain multiple actions to keep teams and tenants aligned.
Routing forms that qualify and route leads
Collect answers aligned to your tenant screening checklist and property details, then route to the right agent, team, or property. Reduce manual triage and respond faster to qualified prospects.
Multi channel reminders and templates
Send confirmations and reminders via email, SMS, and WhatsApp. Use branded templates and variables for address, unit, access instructions, parking, and documents to ensure clear communication every time.
Round robin, pools, and team availability
Distribute bookings across leasing agents, inspectors, and maintenance teams. Respect working hours and travel buffers. Pool availability across locations and assign by skills or property group.
Webhooks, API, and integrations
Connect your PMS and CRM with webhooks, GraphQL and REST APIs at https://cal.com/docs/api. Integrate Slack, email, SMS, and more. Extend logic with serverless functions. Explore the code at https://github.com/calcom/cal.com.
Enterprise controls and self hosting
Enable SAML SSO, enforce role based access, and manage templates centrally. Export logs, set data retention policies, and self host for maximum control. Compare plans at https://cal.com/pricing.
Start automating your property workflows
Try Cal.com free, automate your first showing or inspection in minutes, and see how Workflows can remove manual follow ups. Explore the docs at https://cal.com/docs, compare plans at https://cal.com/pricing, or book a demo. Developers can get started with the API at https://cal.com/docs/api and self hosting via https://github.com/calcom/cal.com.
