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Automate restaurant reservations with Cal.com workflows that scale

Automate restaurant reservations with Cal.com workflows that scale

Reduce no shows, manage tables, and streamline online booking with API first, open scheduling infrastructure.

Reduce no shows, manage tables, and streamline online booking with API first, open scheduling infrastructure.

Dashboard of setting up an automated workflow in Cal.com for restaurant reservations, sending a 24 hour reminder asking guests to confirm attendance.

Fidato da aziende in rapida crescita in tutto il mondo

Fidato da aziende in rapida crescita in tutto il mondo

Fidato da aziende in rapida crescita in tutto il mondo

How Cal.com workflows power reservations

How Cal.com workflows power reservations

From booking to seated, automate every step with workflows, integrations, and an API first platform that adapts to your floor, teams, and service model.

From booking to seated, automate every step with workflows, integrations, and an API first platform that adapts to your floor, teams, and service model.

01

Connect calendars and define your floor

Sync Google or Outlook calendars, set open hours and service durations, map tables and sections, then link events to your dining room capacity for accurate online restaurant booking.

02

Build reservation and waitlist workflows

Create confirmations, reminders, and two way SMS. Route overbooked requests to a waitlist, notify hosts in Slack, and auto fill cancellations with queued guests for no show reduction restaurant results.

03

Track attendance and optimize

Use check in links, QR codes, and webhook events to mark guests as seated. Analyze reminder performance, cancellation timing, and table turns to improve operations and guest experience.

Benefits for modern restaurant operations

Benefits for modern restaurant operations

Deliver a smooth guest journey, help hosts work faster, and keep your dining room full with flexible, developer friendly scheduling infrastructure.

Deliver a smooth guest journey, help hosts work faster, and keep your dining room full with flexible, developer friendly scheduling infrastructure.

Image showing a Cal.com reservation reminder on a phone for an upcoming table booking with guest responses.

01

Fewer empty tables from reliable reminders

Cut preventable no shows with automated email and SMS reminders that include confirm, cancel, or modify options. Cal.com workflows send timely nudges at booking, 24 hours before, and day of service. Add deposits or card on file with Stripe to increase commitment. Use fallbacks like WhatsApp for international guests, and send internal alerts to hosts in Slack if confirmations are missing. Over time, monitor reminder engagement and adjust timing to match your audience and service windows for consistent no show reduction restaurant outcomes.

02

Smarter table and section utilization

Use event types to represent table sizes and patio or bar sections. Capacity rules ensure bookings match available inventory, even across staggered time slots. If weather changes or a private event blocks a section, update availability and let workflows notify affected guests with alternative times. Hosts gain a real time view of covers, turns, and pacing while guests only see what you want to offer online. The result is a responsive restaurant reservation system that adapts to your floor in minutes.

Image of a bookings dashboard displaying today’s and this week’s restaurant reservations with party size and times.

03

Automated waitlist that fills gaps fast

During peak hours, let guests join a waitlist when slots are full. When cancellations occur, workflows automatically message the next eligible party with a fast confirm link. If they accept, the system books the slot and alerts your team. If they decline or time out, it moves to the next person. This keeps seats filled without manual dialing and improves guest satisfaction with timely, transparent updates. It is waitlist management restaurant teams can trust at scale.

04

Developer friendly, open, and secure

Cal.com is open source, self hostable, and API first. Engineering teams can customize flows, connect POS or CRM via webhooks, and enforce brand and compliance standards. Use role based access for hosts, managers, and marketing. Centralize multi location management under one tenant with separate event types per venue. With SSO, audit logs, and enterprise controls, you get flexibility without sacrificing governance. The platform is proven across industries and built for reliability during rush.

Image of a branded email template for a restaurant reservation reminder with customizable subject and content.

Reservation and guest workflow features

Reservation and guest workflow features

Everything you need to automate bookings, reminders, and guest communications, plus the flexibility to integrate with your stack.

Everything you need to automate bookings, reminders, and guest communications, plus the flexibility to integrate with your stack.

Multi channel reminders and confirmations

Send confirmations and reminders via email, SMS, or WhatsApp. Include confirm, cancel, and modify links to keep your book accurate and reduce host follow up.

Capacity aware event types

Model tables and sections as event types with durations and buffers. Prevent overbooking and align online restaurant booking with your live floor plan.

Waitlist automation with routing

Collect party size and time preferences, then route to a waitlist when full. Auto notify guests when a table opens and hold the slot for a configurable window.

Payments, deposits, and policies

Require deposits with Stripe, capture card details for late cancel fees, and include clear policies in confirmations to support no show reduction restaurant strategies.

Team notifications and workflows

Alert hosts in Slack when VIPs book, when parties are late, or when a table frees up. Trigger internal tasks for pre orders, high chairs, or allergy notes.

Open API, webhooks, and self hosting

Integrate with POS, CRM, or data warehouse using webhooks and the Cal.com API. Deploy in the cloud or self host for full control and compliance.

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Tutti i tuoi strumenti chiave sincronizzati con i tuoi incontri

Cal.com funziona con tutte le app già presenti nel tuo flusso, assicurando che tutto funzioni perfettamente insieme.

Tutti i tuoi strumenti chiave sincronizzati con i tuoi incontri

Cal.com funziona con tutte le app già presenti nel tuo flusso, assicurando che tutto funzioni perfettamente insieme.

Tutti i tuoi strumenti chiave sincronizzati con i tuoi incontri

Cal.com funziona con tutte le app già presenti nel tuo flusso, assicurando che tutto funzioni perfettamente insieme.

Domande frequenti

Domande frequenti

Queste sono alcune delle domande che ci vengono poste più frequentemente.

Queste sono alcune delle domande che ci vengono poste più frequentemente.

Can Cal.com replace our current restaurant reservation system?

Yes. Cal.com can power online restaurant booking, reminders, and waitlists. Many restaurants run Cal.com alongside existing systems during migration, then consolidate.

How do we handle table sizes, sections, and pacing?

Create event types for 2 top, 4 top, patio, or bar. Add buffers and capacity limits. Workflows and availability rules align bookings with your pacing strategy.

Can we reduce no shows without hurting conversion?

Use gentle reminders, one tap confirms, and optional deposits. A small deposit or card on file via Stripe plus clear policies typically improves show rates and conversion.

Does Cal.com integrate with our POS or CRM?

Yes via API and webhooks. Send confirmed covers and guest notes to your POS or CRM. Use Zapier or custom middleware if your vendor lacks a native connector.

Can hosts manage a live waitlist during rush?

Yes. Hosts can add guests, reorder priority, and trigger messages. Workflows auto offer freed slots and move down the list if guests do not respond in time.

Is Cal.com suitable for groups, private dining, or events?

Yes. Use group events for chef’s tables or tastings. Add intake forms for menu choices or allergies, and route larger parties to managers for approval.

Can we self host and meet enterprise requirements?

Yes. Cal.com is open source and self hostable. Use SSO, RBAC, audit logs, and custom data retention to meet security and compliance needs across locations.

Can Cal.com replace our current restaurant reservation system?

Yes. Cal.com can power online restaurant booking, reminders, and waitlists. Many restaurants run Cal.com alongside existing systems during migration, then consolidate.

How do we handle table sizes, sections, and pacing?

Create event types for 2 top, 4 top, patio, or bar. Add buffers and capacity limits. Workflows and availability rules align bookings with your pacing strategy.

Can we reduce no shows without hurting conversion?

Use gentle reminders, one tap confirms, and optional deposits. A small deposit or card on file via Stripe plus clear policies typically improves show rates and conversion.

Does Cal.com integrate with our POS or CRM?

Yes via API and webhooks. Send confirmed covers and guest notes to your POS or CRM. Use Zapier or custom middleware if your vendor lacks a native connector.

Can hosts manage a live waitlist during rush?

Yes. Hosts can add guests, reorder priority, and trigger messages. Workflows auto offer freed slots and move down the list if guests do not respond in time.

Is Cal.com suitable for groups, private dining, or events?

Yes. Use group events for chef’s tables or tastings. Add intake forms for menu choices or allergies, and route larger parties to managers for approval.

Can we self host and meet enterprise requirements?

Yes. Cal.com is open source and self hostable. Use SSO, RBAC, audit logs, and custom data retention to meet security and compliance needs across locations.

Can Cal.com replace our current restaurant reservation system?

Yes. Cal.com can power online restaurant booking, reminders, and waitlists. Many restaurants run Cal.com alongside existing systems during migration, then consolidate.

How do we handle table sizes, sections, and pacing?

Create event types for 2 top, 4 top, patio, or bar. Add buffers and capacity limits. Workflows and availability rules align bookings with your pacing strategy.

Can we reduce no shows without hurting conversion?

Use gentle reminders, one tap confirms, and optional deposits. A small deposit or card on file via Stripe plus clear policies typically improves show rates and conversion.

Does Cal.com integrate with our POS or CRM?

Yes via API and webhooks. Send confirmed covers and guest notes to your POS or CRM. Use Zapier or custom middleware if your vendor lacks a native connector.

Can hosts manage a live waitlist during rush?

Yes. Hosts can add guests, reorder priority, and trigger messages. Workflows auto offer freed slots and move down the list if guests do not respond in time.

Is Cal.com suitable for groups, private dining, or events?

Yes. Use group events for chef’s tables or tastings. Add intake forms for menu choices or allergies, and route larger parties to managers for approval.

Can we self host and meet enterprise requirements?

Yes. Cal.com is open source and self hostable. Use SSO, RBAC, audit logs, and custom data retention to meet security and compliance needs across locations.

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Non fidarti solo delle nostre parole

I nostri utenti sono i nostri migliori ambasciatori. Scopri perché siamo la scelta migliore per pianificare meeting.

Non fidarti solo delle nostre parole

I nostri utenti sono i nostri migliori ambasciatori. Scopri perché siamo la scelta migliore per pianificare meeting.

Fidato da aziende in rapida crescita in tutto il mondo

Fidato da aziende in rapida crescita in tutto il mondo

Fidato da aziende in rapida crescita in tutto il mondo

Start automating reservations today

Connect your calendars, define tables, and turn on reminders and waitlists. Explore the docs and templates, or book a demo to see how Cal.com fits your service model.