Satisfy Customers

Faster support. Happier customers.

Streamline your support operations and reduce customer wait times with smarter scheduling.

Ethan Clark
Product Guidance
Learn how to use our product effectively to meet your needs and expectations.
duration
30 mins
location
Cal Video
timezone
Asia/Tokyo
Dec
2024
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Trusted by fast-growing companies around the world

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Key Benefits

How Cal.com Works for Customer Support Teams

Empower your support team with scheduling tools that enhance customer service, streamline issue resolution, and improve satisfaction.

Key Benefit

Faster Support Scheduling

Let customers book support sessions at their convenience. Cal.com integrates with video and phone tools, ensuring quick resolution of issues without unnecessary delays.

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Key Benefit

Optimized Team Workflows

Handle high volumes of support requests efficiently with collective and round-robin scheduling. Assign calls or meetings to the right support agent based on availability and expertise.

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Key Benefit

Exceptional Customer Experience

Offer a seamless booking experience with branded pages and automated reminders. Ensure customers feel valued and supported at every step of their journey with your company.

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All Features

Designed for a maximum efficiency

Boost campus performance with our advanced collaboration features and automated workflows.

Round Robin

Distribute meetings amongst team members based on weights, priorities or the person least recently booked.

Collective Events

Book a meeting with several team members at one time.

Routing Forms

Direct bookers to the right people based on their details, like industry, company-size, etc.

Dynamic meetings

Easily see when everyone's available, automatically handling multiple time zones.

Automated workflows

Save time with automated workflows like meeting reminders.

Accept payments

Process payments and place holds through Stripe or PayPal integration.

App Store

All your key tools in-sync with your meetings.

Cal.com works with all apps already in your flow ensuring everything works perfectly together.

Explore our apps
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Questions & Answers

Frequently Asked Questions

These are some of our most frequently asked questions

Testimonials

Real Stories, Real Success

Discover how Cal.com has transformed scheduling for businesses and individuals alike. Hear directly from our users about their experiences.

"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei

Aria Minaei

CEO, Theatre.JS

"I just migrated from Calendly to Cal.com"
Kent C. Dodds

Kent C. Dodds

Founder of EpicWeb.dev

"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian

Flo Merian

Product Marketing, Mintlify

Scheduling for companies and employees of

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Smarter, simpler scheduling

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