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Healthcare scheduling software built for HIPAA compliance
Simplify patient scheduling and staff coordination with Cal.com’s HIPAA-compliant healthcare scheduling platform. Trusted by large organizations, it ensures compliance and efficiency.
HIPAA-compliant scheduling for healthcare teams
HIPAA defines how patient information must be protected in every part of the care journey. Cal.com embeds this protection into every feature with end-to-end encryption, access controls, signed BAAs, and continuous monitoring to safeguard PHI.
HIPAA compliance is more than regulation, it’s a core part of patient trust. Cal.com helps hospitals, clinics, and healthcare networks maintain that trust by securing patient bookings and internal staff schedules.
01
Domain-wide delegation
Centralize control across departments with domain-wide delegation. Manage calendars, permissions, and bookings from one dashboard and maintain HIPAA compliance.
02
SAML SSO, SCIM provisioning
Connect securely with your identity system to manage healthcare staff access and permissions with ease.
03
Privacy compliance tools
RBAC, SSO, and data residency options help your teams meet HIPAA, SOC 2, ISO 27001, GDPR, and CCPA compliance standards.
04
Encryption and security monitoring
All patient and staff data is encrypted in transit and at rest, with continuous security monitoring for protection.
Information security with every booking
Patient data deserves the highest level of protection. Cal.com’s privacy-by-design architecture ensures every booking, shift, and workflow meets HIPAA, SOC 2 Type II, ISO 27001, GDPR, and CCPA compliance while keeping healthcare operations secure and seamless.
Learn more about our compliance infrastructure by clicking the button below.
01
Create unlimited sub-teams
Organize by department or specialty with parent and sub-teams to streamline medical staff scheduling and collaboration.
02
Insights dashboard to analyze bookings
View appointment trends, patient flow, and resource allocation in real time to improve scheduling efficiency.
03
99.9% SLA
Guaranteed 99.9 % uptime (optional 99.99 %) ensures uninterrupted healthcare appointment booking and patient scheduling.
04
Slack Connect for even faster support
We offer Slack Connect support for enterprise customers, allowing direct and rapid communication with our team for quicker resolutions.
01
Round-robin and attribute-based routing
Automatically match patients to the right doctor or department based on specialty, location, or availability.
02
Shared team pages and routing
Manage bookings across clinics and care units with shared team pages and routing forms for consistent workflows.
03
Automated reminders
Reduce no-shows with HIPAA-compliant SMS and email reminders for patient and staff appointments.
04
Centralized admin controls
Control access and compliance from one place with RBAC and sub-team management.
05
Company subdomain
Host all booking pages on your organization’s company.cal.com subdomain for unified branding.
06
Centralized billing
Simplify renewals, reviews, and payments for your healthcare scheduling platform.
Patient scheduling
Coordinate appointments seamlessly with automated workflows that respect privacy and availability.
Doctor & medical staff scheduling
Balance shifts, manage availability, and ensure staff coverage with an integrated healthcare scheduling platform.
Healthcare & wellness
Provide patients with easy booking while keeping your systems HIPAA, SOC 2, ISO 27001, GDPR, and CCPA compliant.
Is Cal.com HIPAA compliant?
Yes. Cal.com offers a HIPAA compliant Enterprise plan that includes a signed Business Associate Agreement (BAA) and features designed to protect PHI, such as encrypted data storage, access logging, and customizable intake workflows.
Is Cal.com SOC 2 certified?
Yes. Cal.com maintains SOC 2 Type II certification, verified through annual independent audits covering security, availability, and confidentiality controls.
Can I manage access by department or role?
Yes. Role-based access and sub-teams ensure only authorized users can view or edit sensitive scheduling data.
Can Cal.com handle both patient scheduling and internal staff scheduling?
Yes. Cal.com supports patient bookings, staff coordination, and internal meeting scheduling on one unified platform.
Does Cal.com sign Business Associate Agreements (BAAs)?
Yes. If your organization is a covered entity or a business associate handling PHI, you will need a BAA with Cal.com. This agreement ensures Cal.com is legally responsible for safeguarding PHI in accordance with HIPAA. A Business Associate Agreement (BAA) is included at no extra cost with the Enterprise plan and the Organizations plan for 15 users or more. For smaller plans, such as the Teams plan or an Organizations plan with fewer than 15 users, a BAA can be added for an additional $300 per month.
Does Cal.com support multi-location healthcare organizations?
Yes. Multi-site networks can manage departments, clinics, and sub-teams under one account with consistent policies and centralized reporting.
How does Cal.com help prevent double bookings or scheduling conflicts?
Cal.com automatically syncs calendars, prevents overlap, and provides intelligent routing to ensure smooth operations for both patients and staff.
Power healthcare scheduling with total compliance
From patient bookings to staff coordination, Cal.com delivers secure, HIPAA-compliant scheduling that makes your healthcare organization more efficient.
