Monday, February 24, 2025 · 2 min read

Scheduling Innovation at Its Best: What’s Next for Cal.com and Cal.ai

Assantewa Heubi
Assantewa HeubiWriter
Scheduling Innovation at Its Best: What’s Next for Cal.com and Cal.ai

The best products grow with you

The scheduling software landscape is always evolving. It's a horizon that continues to expand as companies build and ship new features. At Cal.com, we focus on helping people save time. We do this by providing our users with a comprehensive set of tools that they can tailor based on their needs. We're also passionate about innovation and continually challenge ourselves. This has led to us being a forerunner when it comes to developing groundbreaking features that set industry standards.

Cal.com’s game-changing features: opt-in meetings and beyond

Cal.com was the first major platform to offer opt-in meetings. This is a feature that means that instead of meetings being auto-confirmed, you get to choose if they're added to your schedule. This was a game-changer because it meant that people no longer had to worry about nuisance bookings that were not only inappropriate but also wasted time.

Another great example of our innovation mindset is Cal.ai. The product started as a virtual email assistant that helped people book appointments on the go. You could message Cal.ai to get updates about your schedule or to ask it to arrange an appointment for you.

Evolution of Cal.ai: from email assistant to voice agent

Over Cal.ai's life cycle, we discovered new areas of opportunity. This ultimately led to us retiring Cal.ai as an email assistant and relaunching it as a voice-based agent. Transforming Cal.ai in this way meant that we were able to better engage bookers and enhance interactivity while also reducing the burden placed on account holders.

Cal.ai as a voice agent has also increased the accessibility of our platform. It makes it easier for organizations that use our scheduling software to offer enhanced accessibility to clients with disabilities as well as seniors.

What’s next for Cal.ai: a glimpse into the future of scheduling

In 2025, Cal.ai is going to change again. It will remain a voice agent but will become a stronger, faster, and more flexible one. You'll be able to integrate Cal.ai as part of your scheduling in new ways to save both time and resources. We can't give the entire surprise away right now, but let's just say Cal.ai is gonna to come out swinging.

If you'd like to be the first to know about the upcoming changes to Cal.ai, please subscribe to our newsletter or follow us on Product Hunt. Thanks for reading this article, and as always, happy scheduling!

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