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Automate Scheduling for Government and Public Services with Cal.com Workflows

Automate Scheduling for Government and Public Services with Cal.com Workflows

Streamline citizen appointments, reduce administrative burdens, and deliver efficient digital services with secure, flexible scheduling workflows designed for the public sector.

Streamline citizen appointments, reduce administrative burdens, and deliver efficient digital services with secure, flexible scheduling workflows designed for the public sector.

Screenshot of a Cal.com automated email workflow reminding a citizen to confirm their city office appointment 24 hours before it starts.

Confiado por empresas em rápido crescimento em todo o mundo

Confiado por empresas em rápido crescimento em todo o mundo

Confiado por empresas em rápido crescimento em todo o mundo

How Cal.com workflows transform government scheduling

How Cal.com workflows transform government scheduling

See how easy it is to implement automated, secure scheduling workflows for government and public services.

01

Set up automated appointment triggers

Create triggers for upcoming appointments, document submissions, or permit renewals. Cal.com workflows enable you to send confirmations and reminders to citizens or staff, reducing no-shows and streamlining communications.

02

Send multi-channel notifications

Notify citizens and internal teams via email, SMS, or WhatsApp. Reach people where they are, ensuring vital information about appointments or public events is always delivered.

03

Customize and monitor workflows for compliance

Tailor workflows to your agency's needs, from automated follow-ups to accessibility requirements. Track communications, document delivery, and ensure every interaction meets privacy and compliance standards.

Why use Cal.com workflows for the public sector?

Why use Cal.com workflows for the public sector?

Automated scheduling workflows help government and public service teams improve efficiency, reduce manual work, and deliver a better experience for citizens and staff.

Mobile notification of a Cal.com SMS reminder for a government appointment, showing a message sent to a citizen regarding a city permit meeting.

01

Increase citizen satisfaction

Make it easy for people to book, reschedule, or cancel appointments online. Automated reminders and confirmations reduce confusion and wait times, improving access to vital services.

02

Enhance operational efficiency

Automate repetitive administrative tasks such as reminders, follow-ups, and notifications. Free up staff to focus on higher-value work and respond faster to citizens' needs.

Dashboard showing a Cal.com bookings table with scheduled citizen appointments and staff meetings for government and public service use.

03

Ensure data privacy and compliance

Cal.com’s open-source, self-hosted option supports strict privacy requirements. You control your data, meeting government compliance needs without sacrificing usability.

04

Flexible for any agency or department

From DMVs to health clinics, licensing offices to local councils, Cal.com adapts to your unique processes and integrates with your existing IT stack.

Customizable Cal.com reminder email template for government appointment scheduling, showing subject and message fields tailored for public services.

Workflows designed for secure, accessible public services

Workflows designed for secure, accessible public services

Explore features that empower government agencies to provide reliable, secure, and accessible scheduling for every citizen.

Multi-channel notifications

Reach citizens and staff via email, SMS, or WhatsApp for timely updates.

Customizable triggers and actions

Design workflows for any event, from appointment bookings to permit renewals, with full flexibility.

Open-source and self-hosting options

Deploy Cal.com on your infrastructure to meet internal security and compliance standards.

Accessibility built-in

Ensure every communication and workflow meets accessibility guidelines, supporting all citizens.

Robust API and integrations

Connect Cal.com to your case management, CRM, or citizen portal for seamless operations.

Audit logs and reporting

Track every action for transparency and compliance with public sector requirements.

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Todas as suas ferramentas principais sincronizadas com as suas reuniões

A Cal.com funciona com todas as aplicações já no seu fluxo, garantindo que tudo funcione perfeitamente em conjunto.

Todas as suas ferramentas principais sincronizadas com as suas reuniões

A Cal.com funciona com todas as aplicações já no seu fluxo, garantindo que tudo funcione perfeitamente em conjunto.

Todas as suas ferramentas principais sincronizadas com as suas reuniões

A Cal.com funciona com todas as aplicações já no seu fluxo, garantindo que tudo funcione perfeitamente em conjunto.

Perguntas frequentes

Perguntas frequentes

Estas são algumas das nossas perguntas mais frequentes.

Estas são algumas das nossas perguntas mais frequentes.

How does Cal.com help government agencies reduce appointment no-shows?

Cal.com automates reminders and confirmations across multiple channels, ensuring citizens receive timely notifications for appointments. This reduces no-shows and helps optimize resource allocation for public services.

Can Cal.com workflows be adapted for different public service departments?

Yes, Cal.com’s flexible workflow builder and API enable you to customize triggers, actions, and notifications for any department, whether you handle licensing, health, social services, or administrative processes.

Is Cal.com compliant with public sector data privacy requirements?

Cal.com supports self-hosting and offers open-source transparency, allowing agencies to keep citizen data within their infrastructure and meet local, state, and federal privacy regulations.

How does Cal.com ensure accessibility for all citizens?

Workflows are designed with accessibility in mind, supporting screen readers and providing customizable communication templates that follow best-practice guidelines for public sector accessibility.

Can we integrate Cal.com with existing government IT systems?

Yes, Cal.com features a robust API and a range of integrations, making it easy to connect with existing case management systems, CRMs, or citizen service portals.

How quickly can our agency implement Cal.com workflows?

Agencies can set up and deploy Cal.com workflows in days, thanks to its no-code interface and developer-friendly API. Our team provides dedicated implementation support for public sector clients.

Is Cal.com suitable for both internal staff scheduling and citizen-facing appointments?

Absolutely. Cal.com can manage staff meetings, training sessions, and internal workflows, as well as citizen appointments and services—all within a single platform.

How does Cal.com help government agencies reduce appointment no-shows?

Cal.com automates reminders and confirmations across multiple channels, ensuring citizens receive timely notifications for appointments. This reduces no-shows and helps optimize resource allocation for public services.

Can Cal.com workflows be adapted for different public service departments?

Yes, Cal.com’s flexible workflow builder and API enable you to customize triggers, actions, and notifications for any department, whether you handle licensing, health, social services, or administrative processes.

Is Cal.com compliant with public sector data privacy requirements?

Cal.com supports self-hosting and offers open-source transparency, allowing agencies to keep citizen data within their infrastructure and meet local, state, and federal privacy regulations.

How does Cal.com ensure accessibility for all citizens?

Workflows are designed with accessibility in mind, supporting screen readers and providing customizable communication templates that follow best-practice guidelines for public sector accessibility.

Can we integrate Cal.com with existing government IT systems?

Yes, Cal.com features a robust API and a range of integrations, making it easy to connect with existing case management systems, CRMs, or citizen service portals.

How quickly can our agency implement Cal.com workflows?

Agencies can set up and deploy Cal.com workflows in days, thanks to its no-code interface and developer-friendly API. Our team provides dedicated implementation support for public sector clients.

Is Cal.com suitable for both internal staff scheduling and citizen-facing appointments?

Absolutely. Cal.com can manage staff meetings, training sessions, and internal workflows, as well as citizen appointments and services—all within a single platform.

How does Cal.com help government agencies reduce appointment no-shows?

Cal.com automates reminders and confirmations across multiple channels, ensuring citizens receive timely notifications for appointments. This reduces no-shows and helps optimize resource allocation for public services.

Can Cal.com workflows be adapted for different public service departments?

Yes, Cal.com’s flexible workflow builder and API enable you to customize triggers, actions, and notifications for any department, whether you handle licensing, health, social services, or administrative processes.

Is Cal.com compliant with public sector data privacy requirements?

Cal.com supports self-hosting and offers open-source transparency, allowing agencies to keep citizen data within their infrastructure and meet local, state, and federal privacy regulations.

How does Cal.com ensure accessibility for all citizens?

Workflows are designed with accessibility in mind, supporting screen readers and providing customizable communication templates that follow best-practice guidelines for public sector accessibility.

Can we integrate Cal.com with existing government IT systems?

Yes, Cal.com features a robust API and a range of integrations, making it easy to connect with existing case management systems, CRMs, or citizen service portals.

How quickly can our agency implement Cal.com workflows?

Agencies can set up and deploy Cal.com workflows in days, thanks to its no-code interface and developer-friendly API. Our team provides dedicated implementation support for public sector clients.

Is Cal.com suitable for both internal staff scheduling and citizen-facing appointments?

Absolutely. Cal.com can manage staff meetings, training sessions, and internal workflows, as well as citizen appointments and services—all within a single platform.

Não acredite apenas na nossa palavra

Os nossos utilizadores são os nossos melhores embaixadores. Descubra por que somos a melhor escolha para agendar reuniões.

Não acredite apenas na nossa palavra

Os nossos utilizadores são os nossos melhores embaixadores. Descubra por que somos a melhor escolha para agendar reuniões.

Não acredite apenas na nossa palavra

Os nossos utilizadores são os nossos melhores embaixadores. Descubra por que somos a melhor escolha para agendar reuniões.

Confiado por empresas em rápido crescimento em todo o mundo

Confiado por empresas em rápido crescimento em todo o mundo

Confiado por empresas em rápido crescimento em todo o mundo

Ready to modernize your public sector scheduling?

Empower your agency with secure, automated workflows. Start your free Cal.com trial or book a demo to see how we can help you deliver better public service.