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Automate veterinary scheduling and client communication with workflows

Automate veterinary scheduling and client communication with workflows

Reduce phone tag, prevent no-shows, and standardize care instructions across your clinic with configurable scheduling workflows.

Reduce phone tag, prevent no-shows, and standardize care instructions across your clinic with configurable scheduling workflows.

Dashboard of a veterinary workflow showing a 24 hour pre appointment email reminder with confirmation request, including pet name, doctor, location, and parking notes.

Confiado por empresas em rápido crescimento em todo o mundo

Confiado por empresas em rápido crescimento em todo o mundo

Confiado por empresas em rápido crescimento em todo o mundo

How it works for veterinary clinics

How it works for veterinary clinics

Configure workflows that automate reminders, triage steps, and post visit follow-ups while syncing with your calendars and practice tools.

Configure workflows that automate reminders, triage steps, and post visit follow-ups while syncing with your calendars and practice tools.

01

Set your clinical triggers

Choose when a workflow starts, such as when a client books online, 24 hours before an appointment, at curbside check in, or when a status changes in your veterinary triage protocol. Trigger actions for new, rescheduled, or canceled appointments, and for time based events like vaccines coming due.

02

Define actions across channels

Send branded email, SMS, or WhatsApp messages for confirmations and reminders. Use webhooks to post to Slack or your practice apps, and create tasks for techs. Auto send forms such as your vet patient intake form, curbside check in process vet instructions, and post op care instructions vet.

03

Personalize and scale safely

Use dynamic fields to personalize pet name, doctor, location, and service. Route urgent cases using a simple veterinary triage protocol before the visit. Manage group events like vaccination clinics, and control delivery windows to avoid late night messages.

Why veterinary teams choose Cal.com workflows

Why veterinary teams choose Cal.com workflows

Give clients clear instructions, reduce front desk workload, and standardize communication across doctors, techs, and front office staff.

Give clients clear instructions, reduce front desk workload, and standardize communication across doctors, techs, and front office staff.

Mobile view of a veterinary appointment reminder SMS with curbside check in instruction and client responses.

01

Cut no-shows and late arrivals

Automated confirmations and reminders via email, SMS, and WhatsApp keep clients on time. Add a 24 hour reminder, a 2 hour SMS, and a 15 minute heads up with parking notes. Share the curbside check in process vet so arrivals are smooth.

02

Standardize clinical communication

Send the right content at the right time. Share pre visit fasting guidelines, species specific vaccine prep, and post op care instructions vet that match the service booked. Ensure every client receives the same, accurate guidance from your medical team.

Bookings dashboard showing veterinary appointments like vaccine clinic, surgery prep, wellness exams, and intake sessions.

03

Route urgent cases faster

Ask brief questions at booking to route emergencies and time sensitive issues using your veterinary triage protocol. Escalate with instant alerts to the on call vet, and provide self service reschedule links for non urgent visits.

04

Free up your front desk

Move routine calls to automated flows. Collect a vet patient intake form before arrival, push vaccine reminder workflow messages at the right intervals, and send check out follow ups and review requests without manual effort.

Editor showing a branded veterinary reminder email template with subject confirming pet arrival date.

Features built for veterinary operations

Features built for veterinary operations

Open source, API first infrastructure that fits clinics of all sizes, from solo practices to multi location hospitals.

Open source, API first infrastructure that fits clinics of all sizes, from solo practices to multi location hospitals.

Multi channel reminders

Confirmations, reminders, and follow ups via email, SMS, and WhatsApp with customizable timing and content.

Routing forms and questions

Collect intake details, reason for visit, and vaccine status, then route by doctor, species, or urgency.

Calendar sync and buffers

Two way sync with major calendars, smart buffers between surgeries and consults, and padding for room turnover.

Team and resource scheduling

Pool availability across doctors and techs, assign rooms, surgery suites, and equipment automatically.

Webhooks and integrations

Connect Slack, Zapier, EHR or PMS tools, and internal systems. See https://cal.com/apps for more.

Self host or use our cloud

Deploy in our hosted cloud or self host via https://github.com/calcom/cal.com to keep data in your environment.

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Todas as suas ferramentas principais sincronizadas com as suas reuniões

A Cal.com funciona com todas as aplicações já no seu fluxo, garantindo que tudo funcione perfeitamente em conjunto.

Todas as suas ferramentas principais sincronizadas com as suas reuniões

A Cal.com funciona com todas as aplicações já no seu fluxo, garantindo que tudo funcione perfeitamente em conjunto.

Todas as suas ferramentas principais sincronizadas com as suas reuniões

A Cal.com funciona com todas as aplicações já no seu fluxo, garantindo que tudo funcione perfeitamente em conjunto.

Perguntas frequentes

Perguntas frequentes

Estas são algumas das nossas perguntas mais frequentes.

Estas são algumas das nossas perguntas mais frequentes.

Can we customize reminders for different services like surgery, vaccines, and wellness exams?

Yes. Create service specific workflows with different timing, messaging, and channels. For example, send fasting instructions before surgery, a vaccine reminder workflow for due dates, and a simple day of reminder for wellness exams.

How do we collect a vet patient intake form before the appointment?

Attach your intake form to the booking confirmation workflow. Send a link via email or SMS immediately after booking and add auto reminders if it is not completed.

Can workflows support a veterinary triage protocol for urgent cases?

Yes. Add routing questions at booking or send a quick pre visit triage form. Based on responses, notify your team in Slack or email, and redirect clients to call the clinic for emergencies.

Do you support curbside check in for busy hours or parking lot service?

Yes. Send the curbside check in process vet instructions in the reminder, include a link to tap when they arrive, and notify staff via webhook or Slack to come outside.

Can we automate post visit messaging like medications and post op care instructions?

Yes. Trigger messages when the appointment ends. Send post op care instructions vet, medication reminders, and recheck scheduling links at set intervals.

What about multi location clinics and doctor specific availability?

Use routing forms and round robin to route by location, species, or doctor. Cal.com supports pooled availability and resource assignment for rooms and equipment.

Is there an API to manage workflows and can we self host?

Yes. Cal.com is API first. Manage workflows via the API at https://cal.com/docs. You can self host from https://github.com/calcom/cal.com. See help at https://help.cal.com.

Can we customize reminders for different services like surgery, vaccines, and wellness exams?

Yes. Create service specific workflows with different timing, messaging, and channels. For example, send fasting instructions before surgery, a vaccine reminder workflow for due dates, and a simple day of reminder for wellness exams.

How do we collect a vet patient intake form before the appointment?

Attach your intake form to the booking confirmation workflow. Send a link via email or SMS immediately after booking and add auto reminders if it is not completed.

Can workflows support a veterinary triage protocol for urgent cases?

Yes. Add routing questions at booking or send a quick pre visit triage form. Based on responses, notify your team in Slack or email, and redirect clients to call the clinic for emergencies.

Do you support curbside check in for busy hours or parking lot service?

Yes. Send the curbside check in process vet instructions in the reminder, include a link to tap when they arrive, and notify staff via webhook or Slack to come outside.

Can we automate post visit messaging like medications and post op care instructions?

Yes. Trigger messages when the appointment ends. Send post op care instructions vet, medication reminders, and recheck scheduling links at set intervals.

What about multi location clinics and doctor specific availability?

Use routing forms and round robin to route by location, species, or doctor. Cal.com supports pooled availability and resource assignment for rooms and equipment.

Is there an API to manage workflows and can we self host?

Yes. Cal.com is API first. Manage workflows via the API at https://cal.com/docs. You can self host from https://github.com/calcom/cal.com. See help at https://help.cal.com.

Can we customize reminders for different services like surgery, vaccines, and wellness exams?

Yes. Create service specific workflows with different timing, messaging, and channels. For example, send fasting instructions before surgery, a vaccine reminder workflow for due dates, and a simple day of reminder for wellness exams.

How do we collect a vet patient intake form before the appointment?

Attach your intake form to the booking confirmation workflow. Send a link via email or SMS immediately after booking and add auto reminders if it is not completed.

Can workflows support a veterinary triage protocol for urgent cases?

Yes. Add routing questions at booking or send a quick pre visit triage form. Based on responses, notify your team in Slack or email, and redirect clients to call the clinic for emergencies.

Do you support curbside check in for busy hours or parking lot service?

Yes. Send the curbside check in process vet instructions in the reminder, include a link to tap when they arrive, and notify staff via webhook or Slack to come outside.

Can we automate post visit messaging like medications and post op care instructions?

Yes. Trigger messages when the appointment ends. Send post op care instructions vet, medication reminders, and recheck scheduling links at set intervals.

What about multi location clinics and doctor specific availability?

Use routing forms and round robin to route by location, species, or doctor. Cal.com supports pooled availability and resource assignment for rooms and equipment.

Is there an API to manage workflows and can we self host?

Yes. Cal.com is API first. Manage workflows via the API at https://cal.com/docs. You can self host from https://github.com/calcom/cal.com. See help at https://help.cal.com.

Não acredite apenas na nossa palavra

Os nossos utilizadores são os nossos melhores embaixadores. Descubra por que somos a melhor escolha para agendar reuniões.

Não acredite apenas na nossa palavra

Os nossos utilizadores são os nossos melhores embaixadores. Descubra por que somos a melhor escolha para agendar reuniões.

Não acredite apenas na nossa palavra

Os nossos utilizadores são os nossos melhores embaixadores. Descubra por que somos a melhor escolha para agendar reuniões.

Confiado por empresas em rápido crescimento em todo o mundo

Confiado por empresas em rápido crescimento em todo o mundo

Confiado por empresas em rápido crescimento em todo o mundo

Get started with veterinary workflows

Automate your reminders, intake, and follow ups. Try Cal.com free, or book a quick demo to see clinic ready workflows in action. Visit https://cal.com/features to explore more.