How Retell AI saved thousands of hours of development time with Cal.com
Retell AI, a leading voice AI platform, handles over 10 million calls monthly, helping customers integrate advanced scheduling capabilities into their AI phone agents.
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Get startedDeel came to Cal.com with a problem. They needed a customizable calendar scheduling solution that could be adapted to each one of their team's needs. They didn't want to use separate calendar scheduling tools for customer support, operations, and sales. Instead, they were looking for a single product that could be tailored to each team's workflow. This is something they'd tried to secure before using other tools like Calendly. However, it hadn't ultimately worked because all the other products they tried before Cal.com were too rigid in nature.
"The ability to set up and share a meeting link within seconds has reduced delays in decision-making and improved responsiveness."
Thankfully, Cal.com was able to meet Deel's needs. This is because Cal.com doesn't just help people save time when booking—it comes with a suite of tools that eliminate time-based waste across multiple avenues.
Cal.com comes with options for enabling time-saving automation via workflows and routing forms. Workflows ensure that meeting attendees receive reminders, as well as surveys and emails, based on predesignated time-based triggers. This feature becomes even more powerful when paired with Cal.com's routing forms, a tool that helps customers reach the right person the first time.
Time wasted due to appointments booked with incorrect representatives
Customers abandoning the product due to difficulty in problem resolution
Customers missing appointments due to forgetfulness
Representatives failing to send reminders to customers
Customers arriving for appointments without completing required pre-meeting forms
"We’ve reduced the average time to schedule a client meeting from 48 hours to under 12 hours."
In addition to this, Cal.com and Deel collaborated to build a feature called Instant Meetings. This worked in combination with the round-robin event type, which meant that internal and external stakeholders could easily and effortlessly book an appointment and then immediately connect with the right person in real time.
Deel has seen a 35% reduction in the time spent on scheduling meetings since they started using Cal.com. In addition to that, they have also seen a 20% improvement in overall meeting attendance rates. These efficiency gains mean that Deel now has more time to focus on other value-added tasks, like maintaining market leadership in their industry and fostering innovation.
"The recruitment cycle time has decreased by 10%, allowing us to onboard talent faster."
Currently, Deel has 1,000+ employees using Cal.com, a product that saves them six hours per employee per week. This means that in terms of time savings, Deel is recuperating over 6,000 hours per week that, if not for Cal.com, would be locked in rote tasks, unable to be deployed elsewhere.
The best thing is that as the Deel.com team grows, these time-based savings will scale with them. If you'd like to learn more about Cal.com, please check out our blog or create a free account today. Remember, the sooner you start using our product, the faster you can save time.
Retell AI, a leading voice AI platform, handles over 10 million calls monthly, helping customers integrate advanced scheduling capabilities into their AI phone agents.
After integrating Cal.com within their product, Pangea experienced a 70% increase in revenue. This happened as a result of it now being easier for prospective freelancers and contractors to connect with each other and book interviews.
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