Automate intake and scheduling for mediators and arbitrators

Automate intake and scheduling for mediators and arbitrators

Streamline case intake, conflict screens, and hearings with automated reminders, routing, and secure scheduling.

Streamline case intake, conflict screens, and hearings with automated reminders, routing, and secure scheduling.

Dashboard of setting up an automated workflow in Cal.com for mediators, showing an email reminder sent 24 hours before a session with variables for hearing details and confirmation.

Confiado por empresas de rápido crecimiento en todo el mundo

Confiado por empresas de rápido crecimiento en todo el mundo

Confiado por empresas de rápido crecimiento en todo el mundo

How it works

How it works

Set up reliable automations for every step of a case.

Set up reliable automations for every step of a case.

01

Configure intake and conflict screening

Collect availability and party details, auto-run conflict screens, and route cases by practice area or venue. Sync calendars to prevent double booking and enforce buffer times for preparation.

02

Automate notifications and document prep

Send branded emails, SMS, or WhatsApp reminders, share pre-session forms, and deliver secure links. Trigger follow-ups for agreements, invoices, and feedback after mediation or arbitration.

03

Coordinate sessions and multi-party logistics

Offer group or breakout slots, handle different time zones, and hold times with payment or approval. Auto-generate video rooms or room labels for hearings, caucuses, and joint sessions.

Benefits for mediation and arbitration teams

Benefits for mediation and arbitration teams

Deliver a predictable, client-centered experience while protecting capacity and compliance.

Deliver a predictable, client-centered experience while protecting capacity and compliance.

Image showing a Cal.com mediation reminder on a phone, with party response status for an upcoming session.

01

Faster client intake with fewer back-and-forths

Make it easy for clients and counsel to book the right neutral at the right time. Smart routing and rules streamline the family mediation process, commercial matters, and workplace disputes. Whether clients search divorce mediation near me or corporate solutions, your intake captures the essentials, runs conflict checks, and offers secure times instantly. Custom questions, file uploads, and time buffers ensure you are prepared before the first session. Fewer emails, fewer phone calls, and a more professional first impression.

02

Lower no-shows and cancellations

Automated reminders by email, SMS, and WhatsApp reduce no-shows across mediation services, workplace dispute mediation, and arbitration. Set reminders by role, language, or time zone, and include preparation steps, parking details, or video links. If a party reschedules, all stakeholders are updated automatically. Post-session follow-ups collect agreements, settlement summaries, or feedback without manual effort. Your calendar stays accurate, and clients arrive prepared.

Bookings dashboard listing mediation and arbitration sessions with dates, times, and participant avatars under Today and This week.

03

Operational control and compliance

Maintain privacy-first scheduling with fine-grained controls, audit-ready logs, and data residency options. Cal.com supports self-hosting for sensitive cases, SSO for firm-grade access, and permissioning for panel administrators. Configure approvals for high-stakes matters, hold times until payment clears, and enforce multi-calendar conflict checks. Keep historical scheduling and communications aligned with practice rules and ethical guidelines.

04

Built for profitability and scale

Increase utilization without sacrificing quality. Set rate-based event types, add deposits for arbitrations, and track lead sources. Route cases to the most appropriate neutral, allocate rooms or virtual links automatically, and standardize tasks with workflows. For commercial arbitration services and large panels, API-based automation keeps operations consistent across mediators, case administrators, and finance. Scale your practice while protecting margins.

Branded email template for mediators showing a customizable subject asking clients to confirm attendance on a specific date.

Features that fit legal workflows

Features that fit legal workflows

Flexible, API-first scheduling infrastructure with enterprise-grade controls.

Flexible, API-first scheduling infrastructure with enterprise-grade controls.

Conflict-aware routing

Route new matters by practice area, location, role, or conflict flags. Use intake answers to determine eligibility, assign the right neutral, and prevent double booking across personal and shared calendars.

Multi-party scheduling

Invite clients, counsel, and observers with role-based notifications. Support joint sessions, private caucuses, and follow-ups in one flow. Handle time zones, breakout rooms, and group availability cleanly.

Automated reminders and follow-ups

Send branded reminders with preparation steps, payment links, or Zoom details. Trigger post-session tasks for agreements, invoices, or feedback. Reduce no-shows and keep all parties aligned.

Payment, deposits, and holds

Collect fees or retainers before confirming hearings. Place soft holds that auto-expire, or require approval for premium blocks. Sync with accounting tools through webhooks.

Self-hosting and SSO

Deploy Cal.com on your own infrastructure for sensitive matters. Enable SSO and granular permissions to meet firm policies and regional compliance requirements.

Developer-ready API and webhooks

Automate intake, routing, and notifications programmatically. Connect case management, billing, and CRM systems with robust API endpoints and real-time webhooks.

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Todas tus herramientas clave sincronizadas con tus reuniones

Cal.com funciona con todas las aplicaciones que ya están en tu flujo, asegurando que todo funcione perfectamente junto.

Todas tus herramientas clave sincronizadas con tus reuniones

Cal.com funciona con todas las aplicaciones que ya están en tu flujo, asegurando que todo funcione perfectamente junto.

Todas tus herramientas clave sincronizadas con tus reuniones

Cal.com funciona con todas las aplicaciones que ya están en tu flujo, asegurando que todo funcione perfectamente junto.

Preguntas frecuentes

Preguntas frecuentes

Estas son algunas de nuestras preguntas más frecuentes.

Estas son algunas de nuestras preguntas más frecuentes.

How does Cal.com handle multi-party availability for mediation?

Create multi-party events that collect each participant’s availability, then present overlapping times. Use host pools or round robin for panels, and add buffers to protect preparation time.

Can I collect intake forms and confidentiality agreements before sessions?

Yes. Add custom questions, file uploads, and pre-session tasks. Automate reminders to complete forms and send secure links for agreements before the meeting starts.

Does Cal.com support self-hosting for sensitive cases?

Yes. Cal.com can be self-hosted, giving you control over data residency, security, and compliance. Use SSO and permissions to restrict access by team and role.

Can I separate joint sessions and private caucuses in one booking flow?

Yes. Offer multiple session types within a workflow. Use dynamic routing to schedule joint sessions first, then automatic caucus slots with separate links and notifications.

How do payments or retainers work for arbitration hearings?

Require deposits or full payments before confirming. Use payment steps in the booking flow, hold times until payment clears, and trigger invoices or receipts automatically.

What integrations are available for legal teams?

Connect calendars, video platforms, CRMs, and communication tools. Use webhooks and the API to integrate case management and billing systems with your preferred stack.

Can I manage panel scheduling across multiple neutrals via API?

Yes. The API supports creating events, updating availability, routing by rules, and syncing statuses across large panels, administrators, and practice groups.

How does Cal.com handle multi-party availability for mediation?

Create multi-party events that collect each participant’s availability, then present overlapping times. Use host pools or round robin for panels, and add buffers to protect preparation time.

Can I collect intake forms and confidentiality agreements before sessions?

Yes. Add custom questions, file uploads, and pre-session tasks. Automate reminders to complete forms and send secure links for agreements before the meeting starts.

Does Cal.com support self-hosting for sensitive cases?

Yes. Cal.com can be self-hosted, giving you control over data residency, security, and compliance. Use SSO and permissions to restrict access by team and role.

Can I separate joint sessions and private caucuses in one booking flow?

Yes. Offer multiple session types within a workflow. Use dynamic routing to schedule joint sessions first, then automatic caucus slots with separate links and notifications.

How do payments or retainers work for arbitration hearings?

Require deposits or full payments before confirming. Use payment steps in the booking flow, hold times until payment clears, and trigger invoices or receipts automatically.

What integrations are available for legal teams?

Connect calendars, video platforms, CRMs, and communication tools. Use webhooks and the API to integrate case management and billing systems with your preferred stack.

Can I manage panel scheduling across multiple neutrals via API?

Yes. The API supports creating events, updating availability, routing by rules, and syncing statuses across large panels, administrators, and practice groups.

How does Cal.com handle multi-party availability for mediation?

Create multi-party events that collect each participant’s availability, then present overlapping times. Use host pools or round robin for panels, and add buffers to protect preparation time.

Can I collect intake forms and confidentiality agreements before sessions?

Yes. Add custom questions, file uploads, and pre-session tasks. Automate reminders to complete forms and send secure links for agreements before the meeting starts.

Does Cal.com support self-hosting for sensitive cases?

Yes. Cal.com can be self-hosted, giving you control over data residency, security, and compliance. Use SSO and permissions to restrict access by team and role.

Can I separate joint sessions and private caucuses in one booking flow?

Yes. Offer multiple session types within a workflow. Use dynamic routing to schedule joint sessions first, then automatic caucus slots with separate links and notifications.

How do payments or retainers work for arbitration hearings?

Require deposits or full payments before confirming. Use payment steps in the booking flow, hold times until payment clears, and trigger invoices or receipts automatically.

What integrations are available for legal teams?

Connect calendars, video platforms, CRMs, and communication tools. Use webhooks and the API to integrate case management and billing systems with your preferred stack.

Can I manage panel scheduling across multiple neutrals via API?

Yes. The API supports creating events, updating availability, routing by rules, and syncing statuses across large panels, administrators, and practice groups.

No te fíes solo de nuestra palabra

Nuestros usuarios son nuestros mejores embajadores. Descubre por qué somos la mejor opción para programar reuniones.

No te fíes solo de nuestra palabra

Nuestros usuarios son nuestros mejores embajadores. Descubre por qué somos la mejor opción para programar reuniones.

No te fíes solo de nuestra palabra

Nuestros usuarios son nuestros mejores embajadores. Descubre por qué somos la mejor opción para programar reuniones.

Confiado por empresas de rápido crecimiento en todo el mundo

Confiado por empresas de rápido crecimiento en todo el mundo

Confiado por empresas de rápido crecimiento en todo el mundo

Get started with Cal.com for mediators and arbitrators

Try Cal.com free, or request a live demo tailored to your caseload. Explore open-source flexibility, API-first workflows, and self-hosting options. Build intake, routing, reminders, and payments that fit your practice, then scale confidently.