01
Map your mediation process steps
Start by translating your mediation process steps into a workflow. Create an intake form mediation event to collect party names, counsel, preferred dates, and venue or virtual details. Route conflicts and case types to the right neutral with routing forms. Add a pre mediation checklist step that triggers once booking is confirmed, prompting parties to submit statements, evidence lists, and confidentiality agreements. Use pooled availability for multi-party coordination and hold times to protect calendars. Learn more in our workflow docs at https://cal.com/docs/workflows.
02
Automate communications and tasks
Set time-based and event-based triggers for confirmations, reminders, and tasks. Send email, SMS, or WhatsApp nudges to parties and counsel 72, 24, and 2 hours before sessions. Notify assistants in Slack and update your matter management via webhooks. Attach directions, video links, or payment instructions. After a session, trigger follow-ups, deliver draft minutes, or share a settlement agreement template for e-sign. Explore apps at https://cal.com/apps.
03
Track outcomes and compliance
Record outcomes, next steps, and deadlines using post-event workflows. Automatically schedule caucus follow-ups, arbitrator deliberations, or award issuance dates. Store audit trails of reminders and acknowledgments. For security and control, self-host or use our cloud. Access the API to sync outcomes back to your case system at https://cal.com/docs.
01
Cut admin time, focus on the parties
Replace back-and-forth emails with guided flows. Intake form mediation captures key details once, then routes to the right neutral. Pre mediation checklist tasks go out automatically with due dates, so you focus on resolving disputes, not chasing documents. Assistants can monitor status from a single dashboard.
02
Reduce no-shows and delays
Automated email, SMS, and WhatsApp reminders reduce missed sessions and late arrivals. Share joining links, parking, and payment info at the right time. Waitlist and reschedule rules keep cases moving. Coordinated reminders to counsel and clients align expectations and reduce day-of friction.
03
Strengthen compliance and documentation
Standardize communications and timelines with templates that reflect your practice. Log consent, confirmations, and delivery times to strengthen your record. Post-session workflows can distribute a settlement agreement template, capture signatures via integrations, and file a summary for your records.
04
Built for flexibility and scale
Open-source, API-first, and integration ready. Self-host for maximum data control or use our secure cloud. Configure permissions, private links, and data retention. Embed scheduling in your site or case portal. Cal.com grows with solo neutrals, panels, and enterprise ADR programs.
Multi-party scheduling with holds
Offer pooled availability, time zone handling, and calendar holds for complex matters with multiple participants.
Custom intake and pre-session workflows
Design intake form mediation steps and a pre mediation checklist to gather statements, documents, and disclosures on schedule.
Automated reminders across channels
Send branded reminders and updates by email, SMS, and WhatsApp to reduce no-shows and confusion.
Templates and documents
Share prep guides, ground rules, and a settlement agreement template at the right milestones. Trigger document requests and acknowledgments.
Private links and confidentiality controls
Use private booking links, role-based visibility, and self-hosting options to maintain confidentiality and compliance.
Developer friendly API and webhooks
Integrate with case systems, CRMs, payments, and messaging. Explore https://cal.com/docs and https://cal.com/open-source for details.
Get started with Cal.com workflows
Create your first mediation or arbitration workflow in minutes. Try Cal.com free, or book a short demo to see intake, reminders, and templates in action. Visit https://cal.com/pricing to choose a plan, or talk to us for panel and enterprise options.
