Soluções

Empresa

Modelos

Desenvolvedor

Recursos

Preços

Automate permit and license scheduling with Cal.com workflows

Automate permit and license scheduling with Cal.com workflows

Streamline public permitting, inspections, and licensing with automated scheduling, reminders, and secure routing across teams.

Streamline public permitting, inspections, and licensing with automated scheduling, reminders, and secure routing across teams.

Automated workflow builder showing a 24 hour email reminder for a permit appointment with confirmation button and event details.

Confiado por empresas em rápido crescimento em todo o mundo

Confiado por empresas em rápido crescimento em todo o mundo

Confiado por empresas em rápido crescimento em todo o mundo

How it works

How it works

From intake to confirmation, Cal.com automates permit and license scheduling so agencies reduce back-and-forth, increase compliance, and deliver a predictable citizen experience.

From intake to confirmation, Cal.com automates permit and license scheduling so agencies reduce back-and-forth, increase compliance, and deliver a predictable citizen experience.

01

Connect calendars and set intake rules

Sync staff calendars, define office hours, and add intake questions so residents can schedule the right permit appointment. Route based on location, project type, or priority to avoid misbookings.

02

Automate confirmations and reminders

Send branded confirmations and time-based reminders by email, SMS, or WhatsApp. Reduce no-shows and ensure applicants bring correct documents aligned to building permit requirements.

03

Trigger follow-ups and handoffs

After the appointment, trigger follow-ups, fee reminders, or inspection scheduling. Use webhooks and API to update case systems and move applications to the next step automatically.

Benefits for public sector permitting and licensing

Benefits for public sector permitting and licensing

Reduce friction across permitting and licensing while improving service delivery and compliance. Cal.com centralizes scheduling with robust guardrails, from intake to inspection, so residents, contractors, and agency staff stay aligned and on time.

Reduce friction across permitting and licensing while improving service delivery and compliance. Cal.com centralizes scheduling with robust guardrails, from intake to inspection, so residents, contractors, and agency staff stay aligned and on time.

Mobile notification showing a permit inspection reminder with attendee responses for city staff and applicant.

01

Cut wait times and phone volume

Offer self-serve booking to help residents schedule permit appointment on any device, at any time. Intelligent routing assigns the correct staff or office, reducing transfers and manual coordination that can delay approvals.

02

Improve compliance and first-time approvals

Use customizable reminders to list required documents and link to checklists aligned to building permit requirements. Applicants arrive prepared, reducing reschedules and improving first-time approval rates for common permits and licenses.

Bookings dashboard listing permit intakes, inspections, and business license reviews organized by day.

03

Unify teams and systems

Coordinate planning, inspections, and licensing teams with shared availability and permissions. Cal.com integrates through API and webhooks so data flows to case management, payments, and document systems without duplicate entry.

04

Serve every resident equitably

Offer fair, accessible scheduling with multilingual templates, time zone handling, and SMS notifications. Provide DMV appointment alternatives for select workflows where walk-ins are limited, ensuring transparent access to services.

Branded communication template for a permit appointment reminder email subject tailored to permitting workflows.

Features built for permits, inspections, and licensing

Features built for permits, inspections, and licensing

Configurable, API-first scheduling that adapts to your process while maintaining security and control. Deploy quickly, scale confidently, and meet agency requirements with auditability and flexible hosting.

Configurable, API-first scheduling that adapts to your process while maintaining security and control. Deploy quickly, scale confidently, and meet agency requirements with auditability and flexible hosting.

Conditional routing and intake logic

Direct bookings by location, permit type, project size, or applicant role. Prevent misrouted appointments with rules-based routing and required intake questions that capture the details your team needs.

Automated multi-channel notifications

Send confirmations, reminders, and follow-ups via email, SMS, or WhatsApp. Personalize content to the appointment type, add preparation checklists, and reduce no-shows for inspections and licensing visits.

Group sessions and cohort scheduling

Run applicant workshops, contractor briefings, or office hours for the business license application process. Manage capacity, waitlists, and attendee communications automatically.

Role-based permissions and audit trails

Control who can view, edit, or book on behalf of others. Track changes, view history, and meet internal audit requirements with transparent activity logs.

Open-source and self-hosting options

Deploy in Cal.com Cloud or self-host for maximum control. Review code, customize workflows, and meet data residency policies without vendor lock-in.

Developer-first APIs and webhooks

Connect to case management, payments, and document verification. Trigger events on booking, reschedule, or completion to update external systems and move applications forward.

Lorem ipsum dolor sit amet

Lorem ipsum dolor sit amet

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus.

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus.

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus.

Todas as suas ferramentas principais sincronizadas com as suas reuniões

A Cal.com funciona com todas as aplicações já no seu fluxo, garantindo que tudo funcione perfeitamente em conjunto.

Todas as suas ferramentas principais sincronizadas com as suas reuniões

A Cal.com funciona com todas as aplicações já no seu fluxo, garantindo que tudo funcione perfeitamente em conjunto.

Todas as suas ferramentas principais sincronizadas com as suas reuniões

A Cal.com funciona com todas as aplicações já no seu fluxo, garantindo que tudo funcione perfeitamente em conjunto.

Perguntas frequentes

Perguntas frequentes

Estas são algumas das nossas perguntas mais frequentes.

Estas são algumas das nossas perguntas mais frequentes.

How do workflows help reduce no-shows for inspections?

Workflows send timed reminders across email, SMS, and WhatsApp with preparation checklists. You can include site access notes, permit documents, and reschedule links so inspectors and applicants stay aligned.

Can we route by jurisdiction and permit type?

Yes. Use routing rules and intake questions to direct appointments by address, municipality, or permit category, ensuring the correct office and staff receive the booking.

How does Cal.com support the business license application process?

Create event types for intake reviews, document checks, and issuance. Automate reminders with required documents and trigger follow-ups or fee notices after each step.

What about building permit requirements that vary by project?

Add conditional questions to collect project scope and materials. Tailor reminders with specific requirements, attach checklists, and route to specialized reviewers or inspectors.

Can Cal.com replace DMV appointment alternatives for our services?

For services with limited walk-ins, create self-serve booking pages and queue alternatives. Residents select a time, get reminders, and can reschedule, reducing congestion and frustration.

Is self-hosting available for government environments?

Yes. Cal.com supports self-hosting, letting agencies control data, meet residency policies, and pass security reviews while keeping all scheduling functionality available.

How do we integrate with our case management system?

Use Cal.com’s API and webhooks to sync appointment data, statuses, and notes. Trigger updates on confirmation or completion to advance cases without manual data entry.

How do workflows help reduce no-shows for inspections?

Workflows send timed reminders across email, SMS, and WhatsApp with preparation checklists. You can include site access notes, permit documents, and reschedule links so inspectors and applicants stay aligned.

Can we route by jurisdiction and permit type?

Yes. Use routing rules and intake questions to direct appointments by address, municipality, or permit category, ensuring the correct office and staff receive the booking.

How does Cal.com support the business license application process?

Create event types for intake reviews, document checks, and issuance. Automate reminders with required documents and trigger follow-ups or fee notices after each step.

What about building permit requirements that vary by project?

Add conditional questions to collect project scope and materials. Tailor reminders with specific requirements, attach checklists, and route to specialized reviewers or inspectors.

Can Cal.com replace DMV appointment alternatives for our services?

For services with limited walk-ins, create self-serve booking pages and queue alternatives. Residents select a time, get reminders, and can reschedule, reducing congestion and frustration.

Is self-hosting available for government environments?

Yes. Cal.com supports self-hosting, letting agencies control data, meet residency policies, and pass security reviews while keeping all scheduling functionality available.

How do we integrate with our case management system?

Use Cal.com’s API and webhooks to sync appointment data, statuses, and notes. Trigger updates on confirmation or completion to advance cases without manual data entry.

How do workflows help reduce no-shows for inspections?

Workflows send timed reminders across email, SMS, and WhatsApp with preparation checklists. You can include site access notes, permit documents, and reschedule links so inspectors and applicants stay aligned.

Can we route by jurisdiction and permit type?

Yes. Use routing rules and intake questions to direct appointments by address, municipality, or permit category, ensuring the correct office and staff receive the booking.

How does Cal.com support the business license application process?

Create event types for intake reviews, document checks, and issuance. Automate reminders with required documents and trigger follow-ups or fee notices after each step.

What about building permit requirements that vary by project?

Add conditional questions to collect project scope and materials. Tailor reminders with specific requirements, attach checklists, and route to specialized reviewers or inspectors.

Can Cal.com replace DMV appointment alternatives for our services?

For services with limited walk-ins, create self-serve booking pages and queue alternatives. Residents select a time, get reminders, and can reschedule, reducing congestion and frustration.

Is self-hosting available for government environments?

Yes. Cal.com supports self-hosting, letting agencies control data, meet residency policies, and pass security reviews while keeping all scheduling functionality available.

How do we integrate with our case management system?

Use Cal.com’s API and webhooks to sync appointment data, statuses, and notes. Trigger updates on confirmation or completion to advance cases without manual data entry.

Não acredite apenas na nossa palavra

Os nossos utilizadores são os nossos melhores embaixadores. Descubra por que somos a melhor escolha para agendar reuniões.

Não acredite apenas na nossa palavra

Os nossos utilizadores são os nossos melhores embaixadores. Descubra por que somos a melhor escolha para agendar reuniões.

Não acredite apenas na nossa palavra

Os nossos utilizadores são os nossos melhores embaixadores. Descubra por que somos a melhor escolha para agendar reuniões.

Confiado por empresas em rápido crescimento em todo o mundo

Confiado por empresas em rápido crescimento em todo o mundo

Confiado por empresas em rápido crescimento em todo o mundo

Get started with permit and license scheduling

See how Cal.com streamlines permitting and licensing with automated routing, reminders, and integrations. Start free, or talk to our team about self-hosting, enterprise security, and implementation for your agency.