How do I use Cal.com with Airbnb and my PMS?

Eliminate copy paste and late-night replies. Prebuild self check in instructions, parking details, Wi Fi, and local tips. Automatically send a house manual template after booking, a check in pack before arrival, and a check out checklist the night before departure. Cal.com sends on time, every time, so you can focus on operations and guest experience.

Can I send self check in instructions only after identity is verified?

Yes. Add conditions to your workflow so access details are sent only after a verification step is marked complete in your PMS or a webhook. Cal.com can delay messages, wait for a webhook, and then continue.

How do cleaners receive and confirm turnover tasks?

Assign cleaners to properties and trigger tasks on checkout. Cleaners get email or SMS with the Airbnb cleaning checklist, notes, and photo requirements. They can confirm via link or your task tool integrated through webhooks.

What happens if a booking is rescheduled or canceled?

Cal.com updates or cancels scheduled messages automatically. Turnover tasks are reassigned or withdrawn, and backups are notified based on your rules. Guests receive updated details without manual intervention.

Can I maintain different templates per property or brand?

Yes. Store property specific guest communication templates and a house manual template per unit. Use variables for address, Wi Fi, parking, and policies, and route the correct version based on the listing or brand.

Is Cal.com suitable for multi unit operations and teams?

Yes. Cal.com supports multiple properties, roles, and permissions. Use routing, ownership rules, and team availability to coordinate co hosts, cleaners, and vendors at scale.

Do I need to use the hosted version, or can I self host?

You can use hosted or self hosted Cal.com. Both support workflows and the API. Review deployment options in https://cal.com/docs and reach out via https://help.cal.com for guidance.

Workflows for short-term rental hosts

Automate guest messaging and turnovers with Cal.com workflows

Build reliable booking, check in, and cleaning automations that reduce no shows and save hours.

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Workflow/Short-term rental hosts reminder workflowSave

Trigger

When

Before event starts

How long before event starts?

24hours

Action

Do this

Send email to attendees

Sender name

Cal.com

Message template

Reminder

Trusted by fast-growing companies around the world

How it works for short-term rental hosts

Connect calendars, define event types, and trigger messages across the booking lifecycle.

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Connect your listings and calendars

Sync your Airbnb, Vrbo, and direct booking calendars to Cal.com, then map event types like new booking, pre check in, mid stay, and check out. Set buffers for turnovers and assign teammates. Cal.com automatically avoids conflicts and respects time zones for guests, cleaners, and co hosts.

Design your workflow steps

Use guest communication templates to send self check in instructions, a house manual template, and check out reminders. Add SMS, email, and WhatsApp touchpoints. Trigger a cleaner task with an Airbnb cleaning checklist, notify your team in Slack, and create follow-up surveys with webhooks.

Automate and monitor

Go live with one click. Cal.com delivers messages on schedule, updates events on reschedules or cancellations, and logs activity. Track delivery, opens, and link clicks. Cleaners receive their turnover workflow with access codes and notes, and guests get timely, helpful guidance without back and forth.

Benefits for short-term rental teams

Why short-term rental hosts, managers, and cleaners rely on Cal.com.

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Meeting reminder

now

Hi, this is a reminder that your short-term rental hosts meeting with Alex is in 30 mins

…

Reduce no shows and prevent confusion

Automated reminders and clear directions reduce guest uncertainty and support contactless access. Include lock codes, driving directions, and door photos. If a booking changes, Cal.com updates messages automatically, reducing support tickets and last minute calls.

Bookings

Today

Tue, 13 May9:00am - 9:30amShort-term rental hosts kickoff | Q2

Tue, 13 May10:30am - 11:00amShort-term rental hosts team standup

This week

Tue, 14 May10:30am - 11:00amShort-term rental hosts review

Tue, 14 May1:00pm - 1:30pmClient follow-up

Run consistent turnovers with less oversight

Standardize cleaner tasks with an Airbnb cleaning checklist and property specific notes. Assign cleaners automatically, notify backups when someone declines, and log completion via forms. Your turnover workflow keeps every unit ready on time, even across multiple locations.

Trigger

When

Before event starts

How long before event starts?

24hours

Action

Do this

Send email to attendees

Message template

Reminder

Scale with open, flexible infrastructure

Cal.com is open source, API first, and optionally self hosted. Integrate PMS, smart locks, CRMs, and task tools via webhooks and the Cal.com Apps directory at https://cal.com/apps. Explore docs at https://cal.com/docs, security at https://cal.com/security, pricing at https://cal.com/pricing, and guides on https://cal.com/blog.

Email subjectAdd variable

Reminder: Are you still attending the meeting on {EVENT_DATE}

Normal BIlink

Hi {ATTENDEE},

Please confirm if you're still planning to attend by clicking the button below:

{CONFIRM_ATTENDANCE}

This reminder was triggered by a Workflow in Cal.

Deliver a consistent, professional experience

Clear, branded communication makes every booking feel reliable and professional for your clients, teams and attendees.

Features built for hospitality operations

Flexible workflows, templates, and integrations designed for short-term rentals and boutique hotels.

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Multi channel guest messaging

Send emails, SMS, and WhatsApp messages with timing rules. Personalize by property, language, and stay length using variables for dates, times, addresses, codes, and policies.

Template library for hosts

Use or customize guest communication templates, a house manual template, and cleaning checklists. Store per property content and instantly reuse across units.

Turnover task automation

Assign cleaners based on property, availability, or distance. Send an Airbnb cleaning checklist, track acceptance, and notify a backup if unclaimed after a set time.

Smart lock and access workflows

Send time bound access codes and instructions at the right moment. Update or revoke codes on early check in, late checkout, or cancellations using webhooks and APIs.

Team notifications and escalation

Notify co hosts in Slack or email when high priority events occur, such as damages, missed cleanings, or guest escalations. Route based on property or shift.

Developer ready and self hosting

Manage workflows with the Cal.com API, use webhooks for PMS sync, and self host for control. Review implementation in https://cal.com/docs and GitHub links in our docs.

See how workflows keep your scheduling on track

Watch how Cal.com Workflows simplify scheduling, automate reminders and keep your meetings running smoothly. See real examples of how teams use workflows to reduce no-shows and save time.

All your key tools in sync with your meetings

Connects to Slack, Salesforce, and 100+ more. Bookings show up where your team already works.

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Google CalendarChecks every calendar for conflicts and adds the booking.
Zoom VideoGives each booking its own meeting link.
SalesforceLogs the meeting on the contact and routes to the owner.
HubSpot CRMAdds bookings to contacts and deals.
SlackTells the team the moment a meeting is booked.
StripeTakes payment when the slot is booked.
FramerPuts your booking page on a Framer site.
ElevenLabsGives voice agents a realistic AI voice.
LinearSets your status to out of office from your calendar.
Meta PixelMeasures bookings from your Meta ad campaigns.
UmamiCounts visits to your booking page, privately.
WhatsAppMeets your guests on a WhatsApp chat or video call.

Frequently asked questions

These are some of our most frequently asked questions.

Don’t just take our word for it

Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.

Thrilled with this scheduling app—it's a game-changer. The intuitive interface and advanced features streamline my time management. The standout, however, is the incredible support team—swift, expert responses to every query. A perfect combo for seamless scheduling and top-notch customer service. P.s. Way better than Calendly
Mickeyon Trustpilot
I just migrated from calendly to cal.com I'm liking it so far. I wasn't particularly displeased with calendly. It's fine. But I like that cal is OSS and my sub to calendly was coming up for renewal so I thought I'd check it out. Looks good.
Kent C. Dodds 🌌@kentcdodds on X
2 days of using @calcom is enough to never look back at calendly
Anuvesh Singh@singh_anuvesh on X
Without a doubt the best calendar/scheduling application I have ever used. It has all of the advanced features I need while also being insanely intuitive and straightforward for both end-users and booking recipients. Love it!!
davidvkimballon Trustpilot
(finally) made the move to @calcom after I couldn't find how to edit events in the calendly dashboard and I must say - dash is 10/10 Bravo @peer_rich and team (I should have moved over years ago!) OSS fam
Ant Wilson@AntWilson on X
One of the best tools for scheduling and my favorite after so many other options tried.
Denison Product Hunt
more elegant than Calendly, more open than Savvycal, cal.com works and it feels just right.
flo merianon Product Hunt
This platform's open-source nature and flexible licensing are a developer's dream. Self-hosting and white-labeling empower personalization and seamless integration.
Ahmed Elnaggaron Product Hunt
for the love of me, why do people still use Calendly? Just today I have seen products reference Calendly while they know of @calcom It's a no brainer for me to use , their brand is amazing, cool team + they even have more compelling features 🤷
Rotimi Best@rotimi_best on X
Amazing. I've been sharing it with everyone I know. It's helped me create more events spontaneously, because of how smooth it is compared to Calendly and Harmonizely.
Benon Product Hunt
Very easy to set up and start. Connected with my Google calendar without any problem. Connecting with Microsoft gives me an error. But other than that the user interface is very good.
Pankaj Dixiton Product Hunt
Just gave it a go and it's definitely the easiest meeting I've ever scheduled! No context switching, no distractions, and works even better on mobile too.
Aria Minaeion Product Hunt

Trusted by fast-growing companies around the world

Get started with automated guest workflows

Streamline guest messaging and turnovers today. Sign up at https://cal.com, explore integrations at https://cal.com/apps, and book a demo to see workflows for your property. Start free, or talk to sales for an enterprise plan at https://cal.com/pricing.

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