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Automate guest messaging and turnovers with Cal.com workflows
Automate guest messaging and turnovers with Cal.com workflows
Build reliable booking, check in, and cleaning automations that reduce no shows and save hours.
Build reliable booking, check in, and cleaning automations that reduce no shows and save hours.
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
How it works for short-term rental hosts
How it works for short-term rental hosts
Connect calendars, define event types, and trigger messages across the booking lifecycle.
Connect calendars, define event types, and trigger messages across the booking lifecycle.
01
Connect your listings and calendars
Sync your Airbnb, Vrbo, and direct booking calendars to Cal.com, then map event types like new booking, pre check in, mid stay, and check out. Set buffers for turnovers and assign teammates. Cal.com automatically avoids conflicts and respects time zones for guests, cleaners, and co hosts.
02
Design your workflow steps
Use guest communication templates to send self check in instructions, a house manual template, and check out reminders. Add SMS, email, and WhatsApp touchpoints. Trigger a cleaner task with an Airbnb cleaning checklist, notify your team in Slack, and create follow-up surveys with webhooks.
03
Automate and monitor
Go live with one click. Cal.com delivers messages on schedule, updates events on reschedules or cancellations, and logs activity. Track delivery, opens, and link clicks. Cleaners receive their turnover workflow with access codes and notes, and guests get timely, helpful guidance without back and forth.
Benefits for short-term rental teams
Benefits for short-term rental teams
Why short-term rental hosts, managers, and cleaners rely on Cal.com.
Why short-term rental hosts, managers, and cleaners rely on Cal.com.
01
Stop manual messaging during peak turnover
Eliminate copy paste and late-night replies. Prebuild self check in instructions, parking details, Wi Fi, and local tips. Automatically send a house manual template after booking, a check in pack before arrival, and a check out checklist the night before departure. Cal.com sends on time, every time, so you can focus on operations and guest experience.
02
Reduce no shows and prevent confusion
Automated reminders and clear directions reduce guest uncertainty and support contactless access. Include lock codes, driving directions, and door photos. If a booking changes, Cal.com updates messages automatically, reducing support tickets and last minute calls.
03
Run consistent turnovers with less oversight
Standardize cleaner tasks with an Airbnb cleaning checklist and property specific notes. Assign cleaners automatically, notify backups when someone declines, and log completion via forms. Your turnover workflow keeps every unit ready on time, even across multiple locations.
04
Scale with open, flexible infrastructure
Cal.com is open source, API first, and optionally self hosted. Integrate PMS, smart locks, CRMs, and task tools via webhooks and the Cal.com Apps directory at https://cal.com/apps. Explore docs at https://cal.com/docs, security at https://cal.com/security, pricing at https://cal.com/pricing, and guides on https://cal.com/blog.
Features built for hospitality operations
Features built for hospitality operations
Flexible workflows, templates, and integrations designed for short-term rentals and boutique hotels.
Flexible workflows, templates, and integrations designed for short-term rentals and boutique hotels.
Multi channel guest messaging
Send emails, SMS, and WhatsApp messages with timing rules. Personalize by property, language, and stay length using variables for dates, times, addresses, codes, and policies.
Template library for hosts
Use or customize guest communication templates, a house manual template, and cleaning checklists. Store per property content and instantly reuse across units.
Turnover task automation
Assign cleaners based on property, availability, or distance. Send an Airbnb cleaning checklist, track acceptance, and notify a backup if unclaimed after a set time.
Smart lock and access workflows
Send time bound access codes and instructions at the right moment. Update or revoke codes on early check in, late checkout, or cancellations using webhooks and APIs.
Team notifications and escalation
Notify co hosts in Slack or email when high priority events occur, such as damages, missed cleanings, or guest escalations. Route based on property or shift.
Developer ready and self hosting
Manage workflows with the Cal.com API, use webhooks for PMS sync, and self host for control. Review implementation in https://cal.com/docs and GitHub links in our docs.
See how workflows keep your scheduling on track
See how workflows keep your scheduling on track
Watch how Cal.com Workflows simplify scheduling, automate reminders and keep your meetings running smoothly. See real examples of how teams use workflows to reduce no-shows and save time.
Watch how Cal.com Workflows simplify scheduling, automate reminders and keep your meetings running smoothly. See real examples of how teams use workflows to reduce no-shows and save time.
Watch how Cal.com Workflows simplify scheduling, automate reminders and keep your meetings running smoothly. See real examples of how teams use workflows to reduce no-shows and save time.
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.
Frequently asked questions
Frequently asked questions
These are some of our most frequently asked questions.
These are some of our most frequently asked questions.
How do I use Cal.com with Airbnb and my PMS?
Sync your booking calendar to Cal.com using iCal or an integration, then map booking events to workflow triggers. Connect your PMS via webhooks or custom apps to pass reservation data, guest contacts, and property attributes for templated messages and tasks.
Can I send self check in instructions only after identity is verified?
Yes. Add conditions to your workflow so access details are sent only after a verification step is marked complete in your PMS or a webhook. Cal.com can delay messages, wait for a webhook, and then continue.
How do cleaners receive and confirm turnover tasks?
Assign cleaners to properties and trigger tasks on checkout. Cleaners get email or SMS with the Airbnb cleaning checklist, notes, and photo requirements. They can confirm via link or your task tool integrated through webhooks.
What happens if a booking is rescheduled or canceled?
Cal.com updates or cancels scheduled messages automatically. Turnover tasks are reassigned or withdrawn, and backups are notified based on your rules. Guests receive updated details without manual intervention.
Can I maintain different templates per property or brand?
Yes. Store property specific guest communication templates and a house manual template per unit. Use variables for address, Wi Fi, parking, and policies, and route the correct version based on the listing or brand.
Is Cal.com suitable for multi unit operations and teams?
Yes. Cal.com supports multiple properties, roles, and permissions. Use routing, ownership rules, and team availability to coordinate co hosts, cleaners, and vendors at scale.
Do I need to use the hosted version, or can I self host?
You can use hosted or self hosted Cal.com. Both support workflows and the API. Review deployment options in https://cal.com/docs and reach out via https://help.cal.com for guidance.
How do I use Cal.com with Airbnb and my PMS?
Sync your booking calendar to Cal.com using iCal or an integration, then map booking events to workflow triggers. Connect your PMS via webhooks or custom apps to pass reservation data, guest contacts, and property attributes for templated messages and tasks.
Can I send self check in instructions only after identity is verified?
Yes. Add conditions to your workflow so access details are sent only after a verification step is marked complete in your PMS or a webhook. Cal.com can delay messages, wait for a webhook, and then continue.
How do cleaners receive and confirm turnover tasks?
Assign cleaners to properties and trigger tasks on checkout. Cleaners get email or SMS with the Airbnb cleaning checklist, notes, and photo requirements. They can confirm via link or your task tool integrated through webhooks.
What happens if a booking is rescheduled or canceled?
Cal.com updates or cancels scheduled messages automatically. Turnover tasks are reassigned or withdrawn, and backups are notified based on your rules. Guests receive updated details without manual intervention.
Can I maintain different templates per property or brand?
Yes. Store property specific guest communication templates and a house manual template per unit. Use variables for address, Wi Fi, parking, and policies, and route the correct version based on the listing or brand.
Is Cal.com suitable for multi unit operations and teams?
Yes. Cal.com supports multiple properties, roles, and permissions. Use routing, ownership rules, and team availability to coordinate co hosts, cleaners, and vendors at scale.
Do I need to use the hosted version, or can I self host?
You can use hosted or self hosted Cal.com. Both support workflows and the API. Review deployment options in https://cal.com/docs and reach out via https://help.cal.com for guidance.
How do I use Cal.com with Airbnb and my PMS?
Sync your booking calendar to Cal.com using iCal or an integration, then map booking events to workflow triggers. Connect your PMS via webhooks or custom apps to pass reservation data, guest contacts, and property attributes for templated messages and tasks.
Can I send self check in instructions only after identity is verified?
Yes. Add conditions to your workflow so access details are sent only after a verification step is marked complete in your PMS or a webhook. Cal.com can delay messages, wait for a webhook, and then continue.
How do cleaners receive and confirm turnover tasks?
Assign cleaners to properties and trigger tasks on checkout. Cleaners get email or SMS with the Airbnb cleaning checklist, notes, and photo requirements. They can confirm via link or your task tool integrated through webhooks.
What happens if a booking is rescheduled or canceled?
Cal.com updates or cancels scheduled messages automatically. Turnover tasks are reassigned or withdrawn, and backups are notified based on your rules. Guests receive updated details without manual intervention.
Can I maintain different templates per property or brand?
Yes. Store property specific guest communication templates and a house manual template per unit. Use variables for address, Wi Fi, parking, and policies, and route the correct version based on the listing or brand.
Is Cal.com suitable for multi unit operations and teams?
Yes. Cal.com supports multiple properties, roles, and permissions. Use routing, ownership rules, and team availability to coordinate co hosts, cleaners, and vendors at scale.
Do I need to use the hosted version, or can I self host?
You can use hosted or self hosted Cal.com. Both support workflows and the API. Review deployment options in https://cal.com/docs and reach out via https://help.cal.com for guidance.
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"At Navi, protecting personal health information is a non-negotiable, so choosing Cal.com for scheduling just makes sense."
Micah Friedland
CEO & Founder, Navi
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"At Navi, protecting personal health information is a non-negotiable, so choosing Cal.com for scheduling just makes sense."
Micah Friedland
CEO & Founder, Navi
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"At Navi, protecting personal health information is a non-negotiable, so choosing Cal.com for scheduling just makes sense."
Micah Friedland
CEO & Founder, Navi
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"At Navi, protecting personal health information is a non-negotiable, so choosing Cal.com for scheduling just makes sense."
Micah Friedland
CEO & Founder, Navi
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"At Navi, protecting personal health information is a non-negotiable, so choosing Cal.com for scheduling just makes sense."
Micah Friedland
CEO & Founder, Navi
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"At Navi, protecting personal health information is a non-negotiable, so choosing Cal.com for scheduling just makes sense."
Micah Friedland
CEO & Founder, Navi
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"At Navi, protecting personal health information is a non-negotiable, so choosing Cal.com for scheduling just makes sense."
Micah Friedland
CEO & Founder, Navi
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"At Navi, protecting personal health information is a non-negotiable, so choosing Cal.com for scheduling just makes sense."
Micah Friedland
CEO & Founder, Navi
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"At Navi, protecting personal health information is a non-negotiable, so choosing Cal.com for scheduling just makes sense."
Micah Friedland
CEO & Founder, Navi
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"At Navi, protecting personal health information is a non-negotiable, so choosing Cal.com for scheduling just makes sense."
Micah Friedland
CEO & Founder, Navi
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"At Navi, protecting personal health information is a non-negotiable, so choosing Cal.com for scheduling just makes sense."
Micah Friedland
CEO & Founder, Navi
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"At Navi, protecting personal health information is a non-negotiable, so choosing Cal.com for scheduling just makes sense."
Micah Friedland
CEO & Founder, Navi
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Get started with automated guest workflows
Streamline guest messaging and turnovers today. Sign up at https://cal.com, explore integrations at https://cal.com/apps, and book a demo to see workflows for your property. Start free, or talk to sales for an enterprise plan at https://cal.com/pricing.
Cal.com® and Cal® are a registered trademark
by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031
through calendar scheduling.
English
Need Help? [email protected] or visit cal.com/help.
Solutions
Use Cases
Resources
Cal.com® and Cal® are a registered trademark
by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031
through calendar scheduling.
English
Need Help? [email protected] or visit cal.com/help.
Solutions
Use Cases
Resources
Cal.com® and Cal® are a registered trademark
by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031
through calendar scheduling.
English
Need Help? [email protected] or visit cal.com/help.