Effortless patient routing for lab and test centers

Effortless patient routing for lab and test centers

Automate and streamline patient scheduling with intelligent routing tailored for diagnostic labs and test facilities.

Automate and streamline patient scheduling with intelligent routing tailored for diagnostic labs and test facilities.

Cal.com routing form for lab and test centers showing custom questions for test type, insurance, and preferred appointment time.

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

How automated routing works for lab and test centers

How automated routing works for lab and test centers

See how Cal.com intelligently matches patients to the right lab services and staff.

See how Cal.com intelligently matches patients to the right lab services and staff.

01

Set up your center’s routing logic

Define appointment types, specialties, and key patient information so every booking is routed to the appropriate test or staff member.

Cal.com create form UI for lab and test center routing, guiding users to add questions about patient info and test type.

02

Collect patient and test details

Patients complete a custom form with relevant information, such as required tests, insurance, location, and availability.

03

Route and confirm appointments

Cal.com instantly matches each patient with the correct lab technician or specialist and confirms appointments, reducing manual work for your team.

Cal.com automated routing UI for lab and test centers, displaying staff members across diagnostic teams for booking assignments.

Benefits of automated routing for labs and test centers

Benefits of automated routing for labs and test centers

Unlock efficiency and better patient care with flexible, intelligent scheduling.

Unlock efficiency and better patient care with flexible, intelligent scheduling.

Cal.com attribute-based routing for lab and test centers, showing patient answers and automated assignment to the right specialist.

01

Reduce administrative workload

Automate patient intake and routing, freeing staff from manual scheduling and repetitive phone calls.

02

Ensure accurate test assignment

Route patients directly to the appropriate testing professionals based on their needs, reducing errors and confusion.

Cal.com ownership assignment for lab and test centers, showing logic to assign patients to existing account owners or available staff.
Cal.com analytics for lab and test centers, displaying weekly staff routing and booking statistics.

03

Improve patient experience

Offer instant booking and confirmation, minimize wait times, and keep patients informed throughout the process.

04

Scale with confidence

Grow your operations across multiple locations and services with flexible, customizable scheduling flows.

Cal.com customizable routing logic for lab and test centers, showing rules based on test type, insurance, and department.

Advanced features for lab and test center scheduling

Advanced features for lab and test center scheduling

Explore powerful tools that make patient routing simple and secure.

Explore powerful tools that make patient routing simple and secure.

Attribute-based patient routing

Automatically assign patients to the right specialists or labs based on test type, location, or insurance.

Customizable intake forms

Collect all required information up front, including medical history, test preferences, and insurance details.

Integrated with EHR and health systems

Connect Cal.com to your existing electronic health records and practice management tools for seamless data flow.

HIPAA-compliant scheduling

Protect patient privacy with robust security and compliance controls built into the platform.

Round robin and priority assignment

Balance workloads among lab staff using customizable rules and priorities.

Real-time analytics and reporting

Track booking trends, patient flow, and staff performance to optimize your operations.

All your key tools in-sync with your meetings

Cal.com works with all apps already in your flow ensuring everything works perfectly together.

All your key tools in-sync with your meetings

Cal.com works with all apps already in your flow ensuring everything works perfectly together.

All your key tools in-sync with your meetings

Cal.com works with all apps already in your flow ensuring everything works perfectly together.

Frequently asked questions

Frequently asked questions

These are some of our most frequently asked questions.

These are some of our most frequently asked questions.

How does Cal.com help reduce no-shows for lab test appointments?

Cal.com sends automated reminders and confirmations to patients via email and SMS, reducing forgotten or missed appointments and keeping your schedule on track.

Can we collect insurance and consent forms during the booking process?

Yes, you can customize intake forms to gather insurance details, consent signatures, and any other required information before the appointment is confirmed.

Is Cal.com compliant with healthcare privacy regulations like HIPAA?

Cal.com offers HIPAA-compliant scheduling options, including secure data handling and permission controls, essential for lab and healthcare environments.

Can we route patients based on their required test or technician specialty?

Absolutely. Attribute-based routing ensures each patient is matched with the right specialist or test type, improving accuracy and efficiency.

Does Cal.com integrate with our existing health IT systems?

Cal.com is API-first and supports integrations with leading EHR, EMR, and practice management systems to keep your workflows connected.

How does Cal.com handle scheduling across multiple lab locations?

Cal.com supports multi-location routing, allowing patients to choose preferred locations or automatically assigning them based on proximity and availability.

What kind of analytics does Cal.com provide for lab and test centers?

You get real-time insights into appointment volume, patient demographics, staff utilization, and no-show rates, helping you make data-driven decisions.

How does Cal.com help reduce no-shows for lab test appointments?

Cal.com sends automated reminders and confirmations to patients via email and SMS, reducing forgotten or missed appointments and keeping your schedule on track.

Can we collect insurance and consent forms during the booking process?

Yes, you can customize intake forms to gather insurance details, consent signatures, and any other required information before the appointment is confirmed.

Is Cal.com compliant with healthcare privacy regulations like HIPAA?

Cal.com offers HIPAA-compliant scheduling options, including secure data handling and permission controls, essential for lab and healthcare environments.

Can we route patients based on their required test or technician specialty?

Absolutely. Attribute-based routing ensures each patient is matched with the right specialist or test type, improving accuracy and efficiency.

Does Cal.com integrate with our existing health IT systems?

Cal.com is API-first and supports integrations with leading EHR, EMR, and practice management systems to keep your workflows connected.

How does Cal.com handle scheduling across multiple lab locations?

Cal.com supports multi-location routing, allowing patients to choose preferred locations or automatically assigning them based on proximity and availability.

What kind of analytics does Cal.com provide for lab and test centers?

You get real-time insights into appointment volume, patient demographics, staff utilization, and no-show rates, helping you make data-driven decisions.

How does Cal.com help reduce no-shows for lab test appointments?

Cal.com sends automated reminders and confirmations to patients via email and SMS, reducing forgotten or missed appointments and keeping your schedule on track.

Can we collect insurance and consent forms during the booking process?

Yes, you can customize intake forms to gather insurance details, consent signatures, and any other required information before the appointment is confirmed.

Is Cal.com compliant with healthcare privacy regulations like HIPAA?

Cal.com offers HIPAA-compliant scheduling options, including secure data handling and permission controls, essential for lab and healthcare environments.

Can we route patients based on their required test or technician specialty?

Absolutely. Attribute-based routing ensures each patient is matched with the right specialist or test type, improving accuracy and efficiency.

Does Cal.com integrate with our existing health IT systems?

Cal.com is API-first and supports integrations with leading EHR, EMR, and practice management systems to keep your workflows connected.

How does Cal.com handle scheduling across multiple lab locations?

Cal.com supports multi-location routing, allowing patients to choose preferred locations or automatically assigning them based on proximity and availability.

What kind of analytics does Cal.com provide for lab and test centers?

You get real-time insights into appointment volume, patient demographics, staff utilization, and no-show rates, helping you make data-driven decisions.

Don’t just take our word for it

Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.

Don’t just take our word for it

Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.

Don’t just take our word for it

Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

Free up your time. We've got your scheduling covered. Try Cal.com now!

Automate your patient routing and create a seamless experience for both staff and patients. Book a demo or start your free trial with Cal.com today.