Routing for telehealth

Routing for telehealth

Smart patient-provider matching for virtual care teams

Smart patient-provider matching for virtual care teams

Cal.com routing form for telehealth, showcasing patient intake questions such as symptoms, insurance, and location to match patients with appropriate healthcare providers.

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

Simple steps to smarter telehealth scheduling

Simple steps to smarter telehealth scheduling

Efficiently match patients to the right providers and streamline telehealth appointment booking.

Efficiently match patients to the right providers and streamline telehealth appointment booking.

01

Set up your patient intake flow

Create custom patient intake forms to capture health needs, location, insurance, and preferences before booking.

02

Route patients to the right provider

Automatically assign each patient to the best-suited clinician based on specialty, availability, and patient attributes.

03

Book and confirm appointments instantly

Patients receive immediate confirmation and calendar invites, while providers are notified and prepared for each session.

Why choose Cal.com for telehealth routing?

Why choose Cal.com for telehealth routing?

Modern scheduling infrastructure that powers seamless virtual care delivery for healthcare organizations.

Modern scheduling infrastructure that powers seamless virtual care delivery for healthcare organizations.

01

Automated patient-provider matching

Reduce wait times and manual triage by instantly routing patients to the most appropriate healthcare professional.

02

HIPAA-ready and secure

Protect sensitive patient information with enterprise-grade security and compliance features.

03

Flexible, open-source infrastructure

Self-host or use our cloud platform. Cal.com’s API-first, open-source model lets you adapt scheduling to your unique telehealth workflows.

04

Integrated with EHR and health apps

Connect Cal.com with your electronic health record system and digital health tools for a unified experience.

Telehealth routing features

Telehealth routing features

Advanced automation and integrations designed for virtual healthcare delivery.

Advanced automation and integrations designed for virtual healthcare delivery.

Customizable patient intake forms

Gather detailed health, insurance, and consent information to route patients effectively.

Attribute-based provider routing

Match patients to providers by specialty, language, region, or insurance network using dynamic logic.

Self-hosting and white-label options

Deploy Cal.com on your infrastructure and customize branding to fit your healthcare organization.

Real-time provider availability

Sync schedules from multiple calendars and update in real time to avoid double bookings.

EMR/EHR and health app integrations

Seamlessly connect with your healthcare software to streamline administrative tasks.

Automated notifications and reminders

Reduce no-shows with custom SMS, email, and in-app reminders for both patients and clinicians.

All your key tools in-sync with your meetings

Cal.com works with all apps already in your flow ensuring everything works perfectly together.

All your key tools in-sync with your meetings

Cal.com works with all apps already in your flow ensuring everything works perfectly together.

All your key tools in-sync with your meetings

Cal.com works with all apps already in your flow ensuring everything works perfectly together.

Frequently asked questions

Frequently asked questions

These are some of our most frequently asked questions.

These are some of our most frequently asked questions.

How does Cal.com help healthcare organizations route patients to the right telehealth provider?

Cal.com uses customizable intake forms to capture patient needs, then routes them using attribute-based logic—matching by specialty, language, location, or insurance—to ensure every patient connects with the right clinician.

Can Cal.com integrate with our existing EHR or EMR systems?

Yes. Cal.com offers robust APIs and native integrations, making it easy to sync appointments and patient data with your EMR/EHR or health management software.

Is Cal.com HIPAA-compliant for telehealth scheduling?

Cal.com provides HIPAA-ready features for enterprise clients, including secure self-hosting, encrypted data flows, and audit trails to help meet compliance requirements.

Can we customize intake forms to collect specific patient information?

Absolutely. Cal.com’s no-code form builder lets you create tailored intake forms for insurance details, symptoms, consent, and more—without requiring engineering resources.

How does automated provider routing work in a group practice or large clinic?

Cal.com’s attribute-based routing ensures patients are matched to available providers based on specialty, language, and other factors, even across large multi-provider organizations.

Does Cal.com support group telehealth sessions or follow-up scheduling?

Yes. Cal.com allows you to offer individual, group, and follow-up appointments, with flexible recurrence options and automated reminders for ongoing care.

What deployment options are available for healthcare organizations concerned about data privacy?

You can deploy Cal.com on your own infrastructure or use our secure cloud. Both options support advanced privacy controls and branding customization.

How does Cal.com help healthcare organizations route patients to the right telehealth provider?

Cal.com uses customizable intake forms to capture patient needs, then routes them using attribute-based logic—matching by specialty, language, location, or insurance—to ensure every patient connects with the right clinician.

Can Cal.com integrate with our existing EHR or EMR systems?

Yes. Cal.com offers robust APIs and native integrations, making it easy to sync appointments and patient data with your EMR/EHR or health management software.

Is Cal.com HIPAA-compliant for telehealth scheduling?

Cal.com provides HIPAA-ready features for enterprise clients, including secure self-hosting, encrypted data flows, and audit trails to help meet compliance requirements.

Can we customize intake forms to collect specific patient information?

Absolutely. Cal.com’s no-code form builder lets you create tailored intake forms for insurance details, symptoms, consent, and more—without requiring engineering resources.

How does automated provider routing work in a group practice or large clinic?

Cal.com’s attribute-based routing ensures patients are matched to available providers based on specialty, language, and other factors, even across large multi-provider organizations.

Does Cal.com support group telehealth sessions or follow-up scheduling?

Yes. Cal.com allows you to offer individual, group, and follow-up appointments, with flexible recurrence options and automated reminders for ongoing care.

What deployment options are available for healthcare organizations concerned about data privacy?

You can deploy Cal.com on your own infrastructure or use our secure cloud. Both options support advanced privacy controls and branding customization.

How does Cal.com help healthcare organizations route patients to the right telehealth provider?

Cal.com uses customizable intake forms to capture patient needs, then routes them using attribute-based logic—matching by specialty, language, location, or insurance—to ensure every patient connects with the right clinician.

Can Cal.com integrate with our existing EHR or EMR systems?

Yes. Cal.com offers robust APIs and native integrations, making it easy to sync appointments and patient data with your EMR/EHR or health management software.

Is Cal.com HIPAA-compliant for telehealth scheduling?

Cal.com provides HIPAA-ready features for enterprise clients, including secure self-hosting, encrypted data flows, and audit trails to help meet compliance requirements.

Can we customize intake forms to collect specific patient information?

Absolutely. Cal.com’s no-code form builder lets you create tailored intake forms for insurance details, symptoms, consent, and more—without requiring engineering resources.

How does automated provider routing work in a group practice or large clinic?

Cal.com’s attribute-based routing ensures patients are matched to available providers based on specialty, language, and other factors, even across large multi-provider organizations.

Does Cal.com support group telehealth sessions or follow-up scheduling?

Yes. Cal.com allows you to offer individual, group, and follow-up appointments, with flexible recurrence options and automated reminders for ongoing care.

What deployment options are available for healthcare organizations concerned about data privacy?

You can deploy Cal.com on your own infrastructure or use our secure cloud. Both options support advanced privacy controls and branding customization.

Don’t just take our word for it

Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.

Don’t just take our word for it

Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.

Don’t just take our word for it

Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

Free up your time. We've got your scheduling covered. Try Cal.com now!

Empower your team and improve patient experience. Start routing telehealth appointments with Cal.com today.