Routing for telehealth appointments
Routing for telehealth appointments
Streamline patient scheduling and route telehealth bookings to the right healthcare provider, powered by open-source scheduling infrastructure.
Streamline patient scheduling and route telehealth bookings to the right healthcare provider, powered by open-source scheduling infrastructure.
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Simple steps to smarter telehealth routing
Simple steps to smarter telehealth routing
Guide patients from booking to the right provider with an efficient, patient-friendly workflow.
Guide patients from booking to the right provider with an efficient, patient-friendly workflow.
01
Create a custom routing form
Build a routing form that asks patients about their symptoms, insurance, and location before booking.
02
Collect patient details
Patients fill in required information, allowing your system to gather everything needed for proper triage and compliance.
03
Route to the right provider or department
Based on responses, patients are automatically routed to the most suitable healthcare provider, specialist, or care team.
Key benefits for telehealth teams
Key benefits for telehealth teams
Transform your virtual care scheduling with automation and precision.
Transform your virtual care scheduling with automation and precision.
01
Reduce administrative burden
Automate routing and scheduling to cut down on manual intake and free up staff for higher-value tasks.
02
Improve patient experience
Ensure patients see the right provider faster, with fewer booking errors and less back-and-forth communication.
03
Ensure compliance and security
Maintain HIPAA compliance and secure patient data with Cal.com's robust privacy controls and self-hosting options.
04
Increase provider utilization
Smart routing keeps schedules full by matching patients with providers based on specialty, availability, and insurance.
Powerful features for modern telehealth workflows
Powerful features for modern telehealth workflows
Designed for healthcare organizations, clinics, and telemedicine platforms.
Designed for healthcare organizations, clinics, and telemedicine platforms.
Customizable routing forms
Collect patient information and route based on symptoms, insurance, or appointment type.
EHR and healthcare app integrations
Seamlessly integrate with electronic health records and telehealth tools through Cal.com's API-first platform.
Attribute-based provider matching
Assign patients to the right provider based on specialty, language, or location—no manual sorting needed.
Automated insurance validation
Route patients only to providers who accept their insurance, reducing cancellations and payment issues.
Self-hosting and HIPAA compliance
Deploy on your own infrastructure for maximum data privacy and regulatory compliance.
Analytics and routing insights
Track appointment routing trends and optimize provider allocation with robust reporting tools.
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.
Frequently asked questions
Frequently asked questions
These are some of our most frequently asked questions.
These are some of our most frequently asked questions.
What is Cal.com's routing for telehealth?
Cal.com's routing for telehealth lets healthcare organizations automate how patients are matched with providers for virtual appointments. By using customizable forms and advanced logic, you can ensure every patient is directed to the right care professional based on their unique needs.
Can Cal.com routing handle HIPAA compliance?
Yes, Cal.com supports HIPAA-compliant deployments. You can self-host Cal.com or use our HIPAA-ready cloud, ensuring patient data privacy and regulatory compliance throughout the scheduling process.
How does Cal.com integrate with EHR or telehealth platforms?
Cal.com offers an API-first architecture, allowing you to connect with leading EHR systems and telehealth platforms. This enables seamless data flow between scheduling, patient records, and virtual visit tools.
Can I customize the routing forms for different specialties or departments?
Absolutely. You can tailor routing forms to ask specific questions for primary care, behavioral health, urgent care, or specialty services, ensuring each patient lands with the right provider.
Does Cal.com support routing based on insurance or patient location?
Yes, you can route patients based on their insurance provider, geographic location, or language preferences. This helps reduce no-shows and ensures patients are matched with in-network, accessible providers.
How does Cal.com improve telehealth team efficiency?
By automating intake and routing, Cal.com reduces manual work, accelerates triage, and fills provider schedules more effectively. This leads to higher patient satisfaction and optimized use of clinical resources.
What does it take to get started with Cal.com routing for telehealth?
You can deploy Cal.com in the cloud or self-host for full control. Our onboarding guides, help center, and support team make it easy to set up routing forms, integrate with your systems, and train your staff.
What is Cal.com's routing for telehealth?
Cal.com's routing for telehealth lets healthcare organizations automate how patients are matched with providers for virtual appointments. By using customizable forms and advanced logic, you can ensure every patient is directed to the right care professional based on their unique needs.
Can Cal.com routing handle HIPAA compliance?
Yes, Cal.com supports HIPAA-compliant deployments. You can self-host Cal.com or use our HIPAA-ready cloud, ensuring patient data privacy and regulatory compliance throughout the scheduling process.
How does Cal.com integrate with EHR or telehealth platforms?
Cal.com offers an API-first architecture, allowing you to connect with leading EHR systems and telehealth platforms. This enables seamless data flow between scheduling, patient records, and virtual visit tools.
Can I customize the routing forms for different specialties or departments?
Absolutely. You can tailor routing forms to ask specific questions for primary care, behavioral health, urgent care, or specialty services, ensuring each patient lands with the right provider.
Does Cal.com support routing based on insurance or patient location?
Yes, you can route patients based on their insurance provider, geographic location, or language preferences. This helps reduce no-shows and ensures patients are matched with in-network, accessible providers.
How does Cal.com improve telehealth team efficiency?
By automating intake and routing, Cal.com reduces manual work, accelerates triage, and fills provider schedules more effectively. This leads to higher patient satisfaction and optimized use of clinical resources.
What does it take to get started with Cal.com routing for telehealth?
You can deploy Cal.com in the cloud or self-host for full control. Our onboarding guides, help center, and support team make it easy to set up routing forms, integrate with your systems, and train your staff.
What is Cal.com's routing for telehealth?
Cal.com's routing for telehealth lets healthcare organizations automate how patients are matched with providers for virtual appointments. By using customizable forms and advanced logic, you can ensure every patient is directed to the right care professional based on their unique needs.
Can Cal.com routing handle HIPAA compliance?
Yes, Cal.com supports HIPAA-compliant deployments. You can self-host Cal.com or use our HIPAA-ready cloud, ensuring patient data privacy and regulatory compliance throughout the scheduling process.
How does Cal.com integrate with EHR or telehealth platforms?
Cal.com offers an API-first architecture, allowing you to connect with leading EHR systems and telehealth platforms. This enables seamless data flow between scheduling, patient records, and virtual visit tools.
Can I customize the routing forms for different specialties or departments?
Absolutely. You can tailor routing forms to ask specific questions for primary care, behavioral health, urgent care, or specialty services, ensuring each patient lands with the right provider.
Does Cal.com support routing based on insurance or patient location?
Yes, you can route patients based on their insurance provider, geographic location, or language preferences. This helps reduce no-shows and ensures patients are matched with in-network, accessible providers.
How does Cal.com improve telehealth team efficiency?
By automating intake and routing, Cal.com reduces manual work, accelerates triage, and fills provider schedules more effectively. This leads to higher patient satisfaction and optimized use of clinical resources.
What does it take to get started with Cal.com routing for telehealth?
You can deploy Cal.com in the cloud or self-host for full control. Our onboarding guides, help center, and support team make it easy to set up routing forms, integrate with your systems, and train your staff.
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Free up your time. We've got your scheduling covered. Try Cal.com now!
Automate patient routing and deliver better virtual care. Start with Cal.com now.
Cal.com® and Cal® are a registered trademark by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031 through calendar scheduling.
Need Help? [email protected] or live chat.
Solutions
Use Cases
Resources
Cal.com® and Cal® are a registered trademark by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031 through calendar scheduling.
Need Help? [email protected] or live chat.
Solutions
Use Cases
Resources
Cal.com® and Cal® are a registered trademark by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031 through calendar scheduling.
Need Help? [email protected] or live chat.
Solutions
Use Cases
Resources