Smarter routing for government and public services
Smarter routing for government and public services
Modern scheduling and routing solutions for the public sector
Modern scheduling and routing solutions for the public sector
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
How Cal.com routing streamlines public sector scheduling
How Cal.com routing streamlines public sector scheduling
Efficient, accountable, and accessible routing for government and public services
Efficient, accountable, and accessible routing for government and public services
01
Design your routing logic
Define how citizens and stakeholders are routed to the appropriate department, service, or representative using customizable forms and workflows.
02
Collect service details
Citizens or organizations provide information through simple forms, ensuring requests are directed to the right teams.
03
Automate assignments
Cal.com automatically schedules appointments or routes requests to the best-fit staff, reducing manual effort and response times.
Benefits of Cal.com for government and public services
Benefits of Cal.com for government and public services
Transform public sector workflows and citizen experience
Transform public sector workflows and citizen experience
01
Increase accessibility
Enable citizens to easily book appointments or services online, improving accessibility and satisfaction across diverse populations.
02
Boost efficiency and reduce manual work
Automate routing and scheduling to minimize administrative workload for staff and speed up case resolutions.
03
Enhance security and compliance
Ensure sensitive data is protected with open-source, self-hosted options and compliance with government IT requirements.
04
Adapt to any department or agency
Flexible workflows and integrations allow seamless adoption across local, state, or federal organizations.
Key features for public sector scheduling
Key features for public sector scheduling
Flexible, secure, and citizen-centric capabilities
Flexible, secure, and citizen-centric capabilities
Attribute-based routing
Route service requests based on department, service type, location, or urgency, ensuring each inquiry reaches the right team.
Self-hosting and open-source flexibility
Deploy on your own infrastructure to meet strict data governance, privacy, and compliance standards.
Customizable forms and intake
Design forms that collect key details for everything from permit applications to social services, without code.
Seamless integrations
Connect with government CRMs, calendar systems, and communication tools to streamline operations.
Automated assignment and escalation
Automatically assign requests to the right staff or escalate based on workload, expertise, or department policies.
Comprehensive analytics and reporting
Track scheduling performance, citizen engagement, and resource allocation to optimize service delivery.
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.
Frequently asked questions
Frequently asked questions
These are some of our most frequently asked questions.
These are some of our most frequently asked questions.
How does Cal.com support compliance and data privacy for government agencies?
Cal.com offers on-premises deployment and open-source code, giving government IT teams full control over data storage, privacy, and compliance with regulations like GDPR or local mandates.
Can Cal.com integrate with existing government systems?
Yes. Cal.com’s API-first architecture allows integration with government CRMs, communication platforms, and authentication systems, supporting smooth adoption without disrupting legacy workflows.
Is Cal.com accessible for citizens with disabilities or limited digital literacy?
Cal.com follows accessibility best practices and provides intuitive, easy-to-use interfaces that support diverse citizen needs, including screen readers and mobile devices.
How customizable are routing forms for different government services?
Routing forms can be tailored for any public service, such as licensing, social support, or public health, allowing departments to collect specific information and automate assignments.
What security features does Cal.com offer for sensitive government information?
Cal.com supports encryption, role-based access, and audit logs, and can be self-hosted to ensure sensitive data never leaves your infrastructure.
Can Cal.com handle high-volume appointment booking for events like elections or public health drives?
Yes. Cal.com is built to scale, supporting high-volume concurrent bookings and routing, making it ideal for mass public services or events.
Does Cal.com offer support and training for government teams?
Cal.com provides documentation, onboarding resources, and customer support to ensure smooth implementation and ongoing success for public sector organizations.
How does Cal.com support compliance and data privacy for government agencies?
Cal.com offers on-premises deployment and open-source code, giving government IT teams full control over data storage, privacy, and compliance with regulations like GDPR or local mandates.
Can Cal.com integrate with existing government systems?
Yes. Cal.com’s API-first architecture allows integration with government CRMs, communication platforms, and authentication systems, supporting smooth adoption without disrupting legacy workflows.
Is Cal.com accessible for citizens with disabilities or limited digital literacy?
Cal.com follows accessibility best practices and provides intuitive, easy-to-use interfaces that support diverse citizen needs, including screen readers and mobile devices.
How customizable are routing forms for different government services?
Routing forms can be tailored for any public service, such as licensing, social support, or public health, allowing departments to collect specific information and automate assignments.
What security features does Cal.com offer for sensitive government information?
Cal.com supports encryption, role-based access, and audit logs, and can be self-hosted to ensure sensitive data never leaves your infrastructure.
Can Cal.com handle high-volume appointment booking for events like elections or public health drives?
Yes. Cal.com is built to scale, supporting high-volume concurrent bookings and routing, making it ideal for mass public services or events.
Does Cal.com offer support and training for government teams?
Cal.com provides documentation, onboarding resources, and customer support to ensure smooth implementation and ongoing success for public sector organizations.
How does Cal.com support compliance and data privacy for government agencies?
Cal.com offers on-premises deployment and open-source code, giving government IT teams full control over data storage, privacy, and compliance with regulations like GDPR or local mandates.
Can Cal.com integrate with existing government systems?
Yes. Cal.com’s API-first architecture allows integration with government CRMs, communication platforms, and authentication systems, supporting smooth adoption without disrupting legacy workflows.
Is Cal.com accessible for citizens with disabilities or limited digital literacy?
Cal.com follows accessibility best practices and provides intuitive, easy-to-use interfaces that support diverse citizen needs, including screen readers and mobile devices.
How customizable are routing forms for different government services?
Routing forms can be tailored for any public service, such as licensing, social support, or public health, allowing departments to collect specific information and automate assignments.
What security features does Cal.com offer for sensitive government information?
Cal.com supports encryption, role-based access, and audit logs, and can be self-hosted to ensure sensitive data never leaves your infrastructure.
Can Cal.com handle high-volume appointment booking for events like elections or public health drives?
Yes. Cal.com is built to scale, supporting high-volume concurrent bookings and routing, making it ideal for mass public services or events.
Does Cal.com offer support and training for government teams?
Cal.com provides documentation, onboarding resources, and customer support to ensure smooth implementation and ongoing success for public sector organizations.
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Free up your time. We've got your scheduling covered. Try Cal.com now!
Deliver better citizen services with automated, secure routing
Cal.com® and Cal® are a registered trademark by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031 through calendar scheduling.
Need Help? [email protected] or live chat.
Solutions
Use Cases
Resources
Cal.com® and Cal® are a registered trademark by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031 through calendar scheduling.
Need Help? [email protected] or live chat.
Solutions
Use Cases
Resources
Cal.com® and Cal® are a registered trademark by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031 through calendar scheduling.
Need Help? [email protected] or live chat.
Solutions
Use Cases
Resources