Smart routing for telemedicine startups
Smart routing for telemedicine startups
Accelerate patient care and growth with intelligent scheduling infrastructure built for digital health.
Accelerate patient care and growth with intelligent scheduling infrastructure built for digital health.

Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
How routing for telemedicine startups works
How routing for telemedicine startups works
Efficiently connect patients to the right healthcare providers using Cal.com's open scheduling infrastructure.
Efficiently connect patients to the right healthcare providers using Cal.com's open scheduling infrastructure.
01
Set up custom routing rules
Define intake questions and create logic to match patients with the right provider based on symptoms, language, insurance, or urgency.

02
Collect patient information securely
Patients fill out HIPAA-ready forms before booking, providing critical details so your team can triage and assign efficiently.

03
Route patients instantly to the best provider
Based on responses, Cal.com automatically connects patients to the right clinician, specialist, or care team for faster care.

Benefits of intelligent routing for telemedicine
Benefits of intelligent routing for telemedicine
Accelerate care delivery, increase operational efficiency, and enhance patient satisfaction with Cal.com routing.
Accelerate care delivery, increase operational efficiency, and enhance patient satisfaction with Cal.com routing.

01
Faster patient-provider connections
Reduce wait times and route patients directly to available providers, improving care outcomes and patient experience.
02
Automated triage and assignment
Eliminate manual assignment with automated workflows that match patients by specialty, location, language, or insurance coverage.


03
Scalable, secure, and integrated
Grow your telehealth operation confidently with enterprise-grade security, API-first architecture, and integrations with EHRs, CRMs, and more.
04
Open-source flexibility
Customize and extend your scheduling logic with full access to Cal.com's open-source codebase, supporting unique workflows and regulatory requirements.

Features designed for telemedicine startups
Features designed for telemedicine startups
All the routing and scheduling power digital health teams need, built on secure, developer-friendly infrastructure.
All the routing and scheduling power digital health teams need, built on secure, developer-friendly infrastructure.
Attribute-based patient routing
Route patients by symptoms, urgency, insurance, location, or language to the right care provider instantly.
HIPAA-ready intake forms
Collect, store, and route sensitive patient data securely, meeting strict healthcare compliance requirements.
Provider ownership assignment
Automatically assign returning patients to their previous clinician for continuity of care.
Advanced analytics and insights
Monitor routing flows, patient wait times, and provider utilization to optimize your telemedicine operations.
Customizable routing logic
Fine-tune every step of the patient journey with flexible, no-code and code-friendly routing parameters.
Seamless EHR and healthcare app integrations
Connect with your existing EHR, telehealth, and communication tools for a unified patient experience.
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.







All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.







All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.







Frequently asked questions
Frequently asked questions
These are some of our most frequently asked questions.
These are some of our most frequently asked questions.
How does Cal.com help telemedicine startups route patients to the right provider?
Cal.com uses customizable routing forms and logic to gather patient information and automatically assign them to the most appropriate clinician, based on specialty, symptoms, insurance, location, and other criteria.
Is Cal.com HIPAA-compliant for patient data and scheduling?
Cal.com offers HIPAA-ready solutions, supporting secure patient intake, data storage, and provider assignment. Self-hosting and advanced security controls are available for strict compliance.
Can I integrate Cal.com with my EHR or telehealth platform?
Yes. Cal.com provides robust APIs and integrations to securely connect with leading EHRs, telehealth apps, patient portals, and communication tools.
How does Cal.com handle urgent or high-priority cases?
You can set custom rules to prioritize and route urgent cases to on-call providers or escalate by urgency, ensuring critical patients are seen faster.
Can patients choose their preferred language or provider?
Cal.com's routing forms support language preferences and allow patients to select or be matched to providers who meet specific criteria, enhancing accessibility.
What analytics does Cal.com provide for telemedicine scheduling?
Gain insights into routing performance, patient wait times, provider utilization, and bottlenecks to continuously improve your telehealth workflows.
Is Cal.com open source and customizable for unique telemedicine needs?
Absolutely. Cal.com is open source and API-first, giving your team complete flexibility to build, adapt, and scale routing to any healthcare workflow.
How does Cal.com help telemedicine startups route patients to the right provider?
Cal.com uses customizable routing forms and logic to gather patient information and automatically assign them to the most appropriate clinician, based on specialty, symptoms, insurance, location, and other criteria.
Is Cal.com HIPAA-compliant for patient data and scheduling?
Cal.com offers HIPAA-ready solutions, supporting secure patient intake, data storage, and provider assignment. Self-hosting and advanced security controls are available for strict compliance.
Can I integrate Cal.com with my EHR or telehealth platform?
Yes. Cal.com provides robust APIs and integrations to securely connect with leading EHRs, telehealth apps, patient portals, and communication tools.
How does Cal.com handle urgent or high-priority cases?
You can set custom rules to prioritize and route urgent cases to on-call providers or escalate by urgency, ensuring critical patients are seen faster.
Can patients choose their preferred language or provider?
Cal.com's routing forms support language preferences and allow patients to select or be matched to providers who meet specific criteria, enhancing accessibility.
What analytics does Cal.com provide for telemedicine scheduling?
Gain insights into routing performance, patient wait times, provider utilization, and bottlenecks to continuously improve your telehealth workflows.
Is Cal.com open source and customizable for unique telemedicine needs?
Absolutely. Cal.com is open source and API-first, giving your team complete flexibility to build, adapt, and scale routing to any healthcare workflow.
How does Cal.com help telemedicine startups route patients to the right provider?
Cal.com uses customizable routing forms and logic to gather patient information and automatically assign them to the most appropriate clinician, based on specialty, symptoms, insurance, location, and other criteria.
Is Cal.com HIPAA-compliant for patient data and scheduling?
Cal.com offers HIPAA-ready solutions, supporting secure patient intake, data storage, and provider assignment. Self-hosting and advanced security controls are available for strict compliance.
Can I integrate Cal.com with my EHR or telehealth platform?
Yes. Cal.com provides robust APIs and integrations to securely connect with leading EHRs, telehealth apps, patient portals, and communication tools.
How does Cal.com handle urgent or high-priority cases?
You can set custom rules to prioritize and route urgent cases to on-call providers or escalate by urgency, ensuring critical patients are seen faster.
Can patients choose their preferred language or provider?
Cal.com's routing forms support language preferences and allow patients to select or be matched to providers who meet specific criteria, enhancing accessibility.
What analytics does Cal.com provide for telemedicine scheduling?
Gain insights into routing performance, patient wait times, provider utilization, and bottlenecks to continuously improve your telehealth workflows.
Is Cal.com open source and customizable for unique telemedicine needs?
Absolutely. Cal.com is open source and API-first, giving your team complete flexibility to build, adapt, and scale routing to any healthcare workflow.
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Free up your time. We've got your scheduling covered. Try Cal.com now!
See how Cal.com can help you deliver faster, more personalized patient care. Start today or book a demo.

Cal.com® and Cal® are a registered trademark by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031 through calendar scheduling.
Need Help? [email protected] or live chat.
Solutions
Use Cases
Resources
Cal.com® and Cal® are a registered trademark by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031 through calendar scheduling.
Need Help? [email protected] or live chat.
Solutions
Use Cases
Resources
Cal.com® and Cal® are a registered trademark by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031 through calendar scheduling.
Need Help? [email protected] or live chat.
Solutions
Use Cases
Resources