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01
Set up your routing forms
Create custom forms to collect essential pet and client details before booking, ensuring accurate routing to the right vet or service.
02
Collect client information
Pet owners fill out tailored forms detailing their pet’s needs, species, and preferred appointment times.
03
Automatically route to the right veterinarian or service
Based on responses, Cal.com directs bookings to the appropriate veterinarian, nurse, or specialty service for efficient care.
01
Reduce phone traffic and manual scheduling
Let pet owners self-book appointments, reducing calls and freeing up your staff for in-person care.
02
Minimize appointment errors
Route bookings accurately by service, species, or urgency. Ensure pets see the right provider the first time.
03
Boost client satisfaction
Faster, accurate routing means less wait time and a smoother visit for pets and their owners.
04
Stay in control with flexible, secure scheduling
Cal.com’s open-source platform allows for full customization, HIPAA-compliant hosting, and robust integrations with your clinic’s tools.
Customizable routing forms
Create tailored intake forms to gather pet details, concerns, and client preferences for optimal routing.
Attribute-based provider assignment
Assign appointments to veterinarians based on expertise, availability, or specialty (like exotics or surgery).
Automated ownership assignment
Connect repeat clients to their primary vet or route new cases based on medical history or specialty.
Multi-step booking workflows
Guide clients through a structured, easy-to-follow scheduling process for all appointment types.
Embedded forms and integrations
Easily embed scheduling forms on your website and connect with practice management systems, SMS/email reminders, and payment solutions.
Analytics and insights
Track booking trends, appointment types, and provider utilization to optimize clinic operations.
How does Cal.com help veterinary clinics reduce scheduling workload?
Cal.com streamlines appointment intake with self-service routing forms, automating assignment based on pet type, medical need, and provider specialty. This reduces manual calls and administrative overhead.
Can Cal.com route urgent cases to emergency vets automatically?
Yes, you can set up routing logic to identify emergencies from client responses and prioritize or escalate bookings to available emergency veterinarians.
Is Cal.com secure and compliant for handling sensitive pet and client data?
Absolutely. Cal.com supports HIPAA-compliant self-hosting and robust data privacy controls, making it suitable for veterinary practices.
Can returning clients be matched with their preferred veterinarian?
Yes, Cal.com can recognize returning clients and assign them to their regular vet, improving continuity of care and client satisfaction.
Does Cal.com integrate with veterinary practice management software?
Cal.com offers API-first integrations and can connect with popular practice management systems, calendars, and communication tools. Learn more at our integrations page.
How customizable are the intake and routing forms for different veterinary services?
You can fully customize forms to capture species, breed, medical concerns, and service type, ensuring each booking is routed correctly.
What is required to get started with Cal.com for my clinic?
Sign up for a free Cal.com account, or book a personalized demo. Our team will help you set up routing forms and integrations tailored to your clinic’s needs. Visit our Help Center for step-by-step guides.
Free up your time. We've got your scheduling covered. Try Cal.com now!
Let Cal.com handle your scheduling so your team can focus on care
