01
Create custom routing forms
Design intake forms tailored for your healthcare services, capturing patient symptoms, urgency, and preferences to ensure accurate routing.

02
Patients provide health information
Patients answer relevant health questions before booking, enabling automated triage and eliminating manual sorting.

03
Match to the right doctor
Based on patient responses, Cal.com routes each booking to the most appropriate healthcare professional for timely virtual care.


01
Reduce admin workload
Automate patient intake and routing, freeing up staff from manual scheduling and triage tasks.
02
Enhance patient experience
Patients get matched with the right provider quickly, improving satisfaction and reducing wait times.


03
Ensure data security and compliance
Cal.com offers secure, self-hosted options and HIPAA-ready infrastructure to help protect sensitive patient data.
04
Maximize resource utilization
Balance doctor workloads and reduce appointment gaps with intelligent routing and analytics.

Advanced routing forms
Collect patient information and triage details through dynamic, customizable forms.
Attribute-based doctor assignment
Route patients based on symptoms, urgency, language, insurance, or specialty requirements.
EMR and health system integrations
Integrate with leading EMR/EHR systems and calendar tools for a seamless workflow.
Self-hosting and open-source flexibility
Deploy on your own infrastructure to meet strict compliance and data residency needs.
Real-time analytics and insights
Monitor routing effectiveness and doctor workloads to optimize operations.
Multi-step patient intake
Break down complex intake into easy steps, improving completion rates and accuracy.
What types of virtual healthcare providers can use Cal.com’s routing forms?
Cal.com supports solo practitioners, group medical practices, hospital systems, and telehealth platforms. You can configure routing for specialists, general practitioners, therapists, and more.
How does Cal.com help with patient triage for virtual visits?
Patients complete tailored intake forms before booking. Cal.com uses their responses to automatically route them to the right doctor or care team, streamlining triage and reducing manual review.
Is patient data secure and compliant with healthcare regulations?
Cal.com offers self-hosted and enterprise options to help you meet security and compliance requirements, including HIPAA. Data is encrypted, and access controls can be managed by your IT team.
Can Cal.com routing forms handle insurance or language preferences?
Yes, forms can collect insurance details, language preferences, and other key attributes. Routing logic can then match patients with providers who meet those criteria.
Does Cal.com integrate with electronic medical records (EMR) or EHR systems?
Cal.com provides robust APIs and integrations, making it easy to connect with leading EMR/EHR platforms, as well as calendar and communication tools.
How can Cal.com help balance workloads among providers?
Attribute-based routing and analytics allow you to distribute patient appointments evenly across your provider team, minimizing bottlenecks and maximizing efficiency.
Can I embed Cal.com routing forms into my healthcare website or patient portal?
Absolutely. You can easily embed customizable routing forms on your website or patient portal, providing a seamless experience for patients and staff.
Free up your time. We've got your scheduling covered. Try Cal.com now!
Start streamlining virtual doctor visits with Cal.com’s secure, flexible routing platform.















