Automate Scheduling for Government and Public Services with Cal.com Workflows

Automate Scheduling for Government and Public Services with Cal.com Workflows

Streamline citizen appointments, reduce administrative burdens, and deliver efficient digital services with secure, flexible scheduling workflows designed for the public sector.

Streamline citizen appointments, reduce administrative burdens, and deliver efficient digital services with secure, flexible scheduling workflows designed for the public sector.

Screenshot of a Cal.com automated email workflow reminding a citizen to confirm their city office appointment 24 hours before it starts.

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

How Cal.com workflows transform government scheduling

How Cal.com workflows transform government scheduling

See how easy it is to implement automated, secure scheduling workflows for government and public services.

See how easy it is to implement automated, secure scheduling workflows for government and public services.

01

Set up automated appointment triggers

Create triggers for upcoming appointments, document submissions, or permit renewals. Cal.com workflows enable you to send confirmations and reminders to citizens or staff, reducing no-shows and streamlining communications.

02

Send multi-channel notifications

Notify citizens and internal teams via email, SMS, or WhatsApp. Reach people where they are, ensuring vital information about appointments or public events is always delivered.

03

Customize and monitor workflows for compliance

Tailor workflows to your agency's needs, from automated follow-ups to accessibility requirements. Track communications, document delivery, and ensure every interaction meets privacy and compliance standards.

Why use Cal.com workflows for the public sector?

Why use Cal.com workflows for the public sector?

Automated scheduling workflows help government and public service teams improve efficiency, reduce manual work, and deliver a better experience for citizens and staff.

Automated scheduling workflows help government and public service teams improve efficiency, reduce manual work, and deliver a better experience for citizens and staff.

Mobile notification of a Cal.com SMS reminder for a government appointment, showing a message sent to a citizen regarding a city permit meeting.

01

Increase citizen satisfaction

Make it easy for people to book, reschedule, or cancel appointments online. Automated reminders and confirmations reduce confusion and wait times, improving access to vital services.

02

Enhance operational efficiency

Automate repetitive administrative tasks such as reminders, follow-ups, and notifications. Free up staff to focus on higher-value work and respond faster to citizens' needs.

Dashboard showing a Cal.com bookings table with scheduled citizen appointments and staff meetings for government and public service use.

03

Ensure data privacy and compliance

Cal.com’s open-source, self-hosted option supports strict privacy requirements. You control your data, meeting government compliance needs without sacrificing usability.

04

Flexible for any agency or department

From DMVs to health clinics, licensing offices to local councils, Cal.com adapts to your unique processes and integrates with your existing IT stack.

Customizable Cal.com reminder email template for government appointment scheduling, showing subject and message fields tailored for public services.

Workflows designed for secure, accessible public services

Workflows designed for secure, accessible public services

Explore features that empower government agencies to provide reliable, secure, and accessible scheduling for every citizen.

Explore features that empower government agencies to provide reliable, secure, and accessible scheduling for every citizen.

Multi-channel notifications

Reach citizens and staff via email, SMS, or WhatsApp for timely updates.

Customizable triggers and actions

Design workflows for any event, from appointment bookings to permit renewals, with full flexibility.

Open-source and self-hosting options

Deploy Cal.com on your infrastructure to meet internal security and compliance standards.

Accessibility built-in

Ensure every communication and workflow meets accessibility guidelines, supporting all citizens.

Robust API and integrations

Connect Cal.com to your case management, CRM, or citizen portal for seamless operations.

Audit logs and reporting

Track every action for transparency and compliance with public sector requirements.

See how workflows keep your scheduling on track

See how workflows keep your scheduling on track

Watch how Cal.com Workflows simplify scheduling, automate reminders and keep your meetings running smoothly. See real examples of how teams use workflows to reduce no-shows and save time.

Watch how Cal.com Workflows simplify scheduling, automate reminders and keep your meetings running smoothly. See real examples of how teams use workflows to reduce no-shows and save time.

Watch how Cal.com Workflows simplify scheduling, automate reminders and keep your meetings running smoothly. See real examples of how teams use workflows to reduce no-shows and save time.

All your key tools in-sync with your meetings

Cal.com works with all apps already in your flow ensuring everything works perfectly together.

All your key tools in-sync with your meetings

Cal.com works with all apps already in your flow ensuring everything works perfectly together.

All your key tools in-sync with your meetings

Cal.com works with all apps already in your flow ensuring everything works perfectly together.

Frequently asked questions

Frequently asked questions

These are some of our most frequently asked questions.

These are some of our most frequently asked questions.

How does Cal.com help government agencies reduce appointment no-shows?

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Can Cal.com workflows be adapted for different public service departments?

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Is Cal.com compliant with public sector data privacy requirements?

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How does Cal.com ensure accessibility for all citizens?

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Can we integrate Cal.com with existing government IT systems?

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How quickly can our agency implement Cal.com workflows?

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Is Cal.com suitable for both internal staff scheduling and citizen-facing appointments?

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How does Cal.com help government agencies reduce appointment no-shows?

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Can Cal.com workflows be adapted for different public service departments?

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Is Cal.com compliant with public sector data privacy requirements?

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How does Cal.com ensure accessibility for all citizens?

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Can we integrate Cal.com with existing government IT systems?

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How quickly can our agency implement Cal.com workflows?

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Is Cal.com suitable for both internal staff scheduling and citizen-facing appointments?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

How does Cal.com help government agencies reduce appointment no-shows?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Can Cal.com workflows be adapted for different public service departments?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Is Cal.com compliant with public sector data privacy requirements?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

How does Cal.com ensure accessibility for all citizens?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Can we integrate Cal.com with existing government IT systems?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

How quickly can our agency implement Cal.com workflows?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Is Cal.com suitable for both internal staff scheduling and citizen-facing appointments?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Don’t just take our word for it

Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.

Don’t just take our word for it

Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.

Don’t just take our word for it

Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

Ready to modernize your public sector scheduling?

Empower your agency with secure, automated workflows. Start your free Cal.com trial or book a demo to see how we can help you deliver better public service.