
01
Set triggers for patient appointments
Choose when to start workflows, like sending reminders 24 hours before a visit or confirming new bookings instantly.

02
Automate patient communications
Send HIPAA-friendly email or SMS notifications for confirmations, reminders, and post-visit follow-ups.

03
Customize messages for each patient or type of appointment
Personalize communication templates to reflect your clinic’s brand and tailor details for each patient or appointment type.


01
Lower no-show rates and improve attendance
Automated reminders keep patients informed, reducing missed appointments and maximizing your clinic’s efficiency.
02
Free up staff for patient care
Eliminate manual calls and repetitive admin tasks so your team can focus on delivering care.


03
Deliver a more professional and trustworthy experience
Consistent, branded communications reassure patients and make your practice stand out.
04
Ensure compliance and data privacy
Cal.com’s open-source platform is built with security and healthcare compliance in mind, supporting HIPAA-friendly workflows and secure hosting options.

Multi-channel reminders
Send appointment notifications via email, SMS, or both, to reach patients where they are.
Flexible triggers for different appointment types
Start workflows based on bookings, cancellations, reschedules, or custom timing before or after visits.
Personalized patient messaging
Customize content to include appointment details, instructions, or pre-visit forms for specific patient needs.
Integrations with EHR and practice software
Connect Cal.com with your electronic health record system, telemedicine tools, or other healthcare platforms.
Group and recurring appointment support
Automate communication for family, group sessions, or recurring appointments such as ongoing therapy.
Self-hosting and API access for compliance
Host Cal.com on your own infrastructure for full control, or use our robust API to integrate with your existing systems.
How does Cal.com help reduce no-shows in healthcare?
Cal.com Workflows send automated reminders to patients via email or SMS before their appointments, significantly reducing no-shows and last-minute cancellations for clinics and practices.
Is Cal.com HIPAA compliant?
Cal.com offers HIPAA-friendly deployment options, including self-hosting and secure data management. You can configure workflows and communications to meet privacy regulations. See our help center for more details.
Can appointment reminders be customized for different types of care?
Yes. You can tailor messages by appointment type—like physicals, follow-ups, or telehealth—ensuring patients receive relevant instructions and details for their specific visit.
How does Cal.com integrate with our EHR or practice management system?
Cal.com provides a comprehensive API and supports integrations with popular healthcare software, allowing you to synchronize appointments and automate communications across your workflow.
Does Cal.com support group or recurring patient appointments?
Absolutely. Workflows can be set up for group sessions, family appointments, or recurring care, with personalized reminders for each participant.
Can we use Cal.com Workflows if we self-host for compliance reasons?
Yes. Cal.com is open source and fully supports self-hosting, giving you complete control over your data and workflows for HIPAA compliance.
How quickly can a clinic or practice get started with automated workflows?
Most clinics can set up and customize Cal.com Workflows in minutes, with no coding required. Our support team and help center resources can guide you through every step.
Ready to automate your healthcare scheduling?
Start reducing no-shows and improving patient experience with Cal.com Workflows. Try it free or contact us for a demo.















