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Automate permit and license scheduling with Cal.com workflows
Automate permit and license scheduling with Cal.com workflows
Streamline public permitting, inspections, and licensing with automated scheduling, reminders, and secure routing across teams.
Streamline public permitting, inspections, and licensing with automated scheduling, reminders, and secure routing across teams.
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
How it works
How it works
From intake to confirmation, Cal.com automates permit and license scheduling so agencies reduce back-and-forth, increase compliance, and deliver a predictable citizen experience.
From intake to confirmation, Cal.com automates permit and license scheduling so agencies reduce back-and-forth, increase compliance, and deliver a predictable citizen experience.
01
Connect calendars and set intake rules
Sync staff calendars, define office hours, and add intake questions so residents can schedule the right permit appointment. Route based on location, project type, or priority to avoid misbookings.
02
Automate confirmations and reminders
Send branded confirmations and time-based reminders by email, SMS, or WhatsApp. Reduce no-shows and ensure applicants bring correct documents aligned to building permit requirements.
03
Trigger follow-ups and handoffs
After the appointment, trigger follow-ups, fee reminders, or inspection scheduling. Use webhooks and API to update case systems and move applications to the next step automatically.
Benefits for public sector permitting and licensing
Benefits for public sector permitting and licensing
Reduce friction across permitting and licensing while improving service delivery and compliance. Cal.com centralizes scheduling with robust guardrails, from intake to inspection, so residents, contractors, and agency staff stay aligned and on time.
Reduce friction across permitting and licensing while improving service delivery and compliance. Cal.com centralizes scheduling with robust guardrails, from intake to inspection, so residents, contractors, and agency staff stay aligned and on time.
01
Cut wait times and phone volume
Offer self-serve booking to help residents schedule permit appointment on any device, at any time. Intelligent routing assigns the correct staff or office, reducing transfers and manual coordination that can delay approvals.
02
Improve compliance and first-time approvals
Use customizable reminders to list required documents and link to checklists aligned to building permit requirements. Applicants arrive prepared, reducing reschedules and improving first-time approval rates for common permits and licenses.
03
Unify teams and systems
Coordinate planning, inspections, and licensing teams with shared availability and permissions. Cal.com integrates through API and webhooks so data flows to case management, payments, and document systems without duplicate entry.
04
Serve every resident equitably
Offer fair, accessible scheduling with multilingual templates, time zone handling, and SMS notifications. Provide DMV appointment alternatives for select workflows where walk-ins are limited, ensuring transparent access to services.
Features built for permits, inspections, and licensing
Features built for permits, inspections, and licensing
Configurable, API-first scheduling that adapts to your process while maintaining security and control. Deploy quickly, scale confidently, and meet agency requirements with auditability and flexible hosting.
Configurable, API-first scheduling that adapts to your process while maintaining security and control. Deploy quickly, scale confidently, and meet agency requirements with auditability and flexible hosting.
Conditional routing and intake logic
Direct bookings by location, permit type, project size, or applicant role. Prevent misrouted appointments with rules-based routing and required intake questions that capture the details your team needs.
Automated multi-channel notifications
Send confirmations, reminders, and follow-ups via email, SMS, or WhatsApp. Personalize content to the appointment type, add preparation checklists, and reduce no-shows for inspections and licensing visits.
Group sessions and cohort scheduling
Run applicant workshops, contractor briefings, or office hours for the business license application process. Manage capacity, waitlists, and attendee communications automatically.
Role-based permissions and audit trails
Control who can view, edit, or book on behalf of others. Track changes, view history, and meet internal audit requirements with transparent activity logs.
Open-source and self-hosting options
Deploy in Cal.com Cloud or self-host for maximum control. Review code, customize workflows, and meet data residency policies without vendor lock-in.
Developer-first APIs and webhooks
Connect to case management, payments, and document verification. Trigger events on booking, reschedule, or completion to update external systems and move applications forward.
See how workflows keep your scheduling on track
See how workflows keep your scheduling on track
Watch how Cal.com Workflows simplify scheduling, automate reminders and keep your meetings running smoothly. See real examples of how teams use workflows to reduce no-shows and save time.
Watch how Cal.com Workflows simplify scheduling, automate reminders and keep your meetings running smoothly. See real examples of how teams use workflows to reduce no-shows and save time.
Watch how Cal.com Workflows simplify scheduling, automate reminders and keep your meetings running smoothly. See real examples of how teams use workflows to reduce no-shows and save time.
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.
Frequently asked questions
Frequently asked questions
These are some of our most frequently asked questions.
These are some of our most frequently asked questions.
How do workflows help reduce no-shows for inspections?
Workflows send timed reminders across email, SMS, and WhatsApp with preparation checklists. You can include site access notes, permit documents, and reschedule links so inspectors and applicants stay aligned.
Can we route by jurisdiction and permit type?
Yes. Use routing rules and intake questions to direct appointments by address, municipality, or permit category, ensuring the correct office and staff receive the booking.
How does Cal.com support the business license application process?
Create event types for intake reviews, document checks, and issuance. Automate reminders with required documents and trigger follow-ups or fee notices after each step.
What about building permit requirements that vary by project?
Add conditional questions to collect project scope and materials. Tailor reminders with specific requirements, attach checklists, and route to specialized reviewers or inspectors.
Can Cal.com replace DMV appointment alternatives for our services?
For services with limited walk-ins, create self-serve booking pages and queue alternatives. Residents select a time, get reminders, and can reschedule, reducing congestion and frustration.
Is self-hosting available for government environments?
Yes. Cal.com supports self-hosting, letting agencies control data, meet residency policies, and pass security reviews while keeping all scheduling functionality available.
How do we integrate with our case management system?
Use Cal.com’s API and webhooks to sync appointment data, statuses, and notes. Trigger updates on confirmation or completion to advance cases without manual data entry.
How do workflows help reduce no-shows for inspections?
Workflows send timed reminders across email, SMS, and WhatsApp with preparation checklists. You can include site access notes, permit documents, and reschedule links so inspectors and applicants stay aligned.
Can we route by jurisdiction and permit type?
Yes. Use routing rules and intake questions to direct appointments by address, municipality, or permit category, ensuring the correct office and staff receive the booking.
How does Cal.com support the business license application process?
Create event types for intake reviews, document checks, and issuance. Automate reminders with required documents and trigger follow-ups or fee notices after each step.
What about building permit requirements that vary by project?
Add conditional questions to collect project scope and materials. Tailor reminders with specific requirements, attach checklists, and route to specialized reviewers or inspectors.
Can Cal.com replace DMV appointment alternatives for our services?
For services with limited walk-ins, create self-serve booking pages and queue alternatives. Residents select a time, get reminders, and can reschedule, reducing congestion and frustration.
Is self-hosting available for government environments?
Yes. Cal.com supports self-hosting, letting agencies control data, meet residency policies, and pass security reviews while keeping all scheduling functionality available.
How do we integrate with our case management system?
Use Cal.com’s API and webhooks to sync appointment data, statuses, and notes. Trigger updates on confirmation or completion to advance cases without manual data entry.
How do workflows help reduce no-shows for inspections?
Workflows send timed reminders across email, SMS, and WhatsApp with preparation checklists. You can include site access notes, permit documents, and reschedule links so inspectors and applicants stay aligned.
Can we route by jurisdiction and permit type?
Yes. Use routing rules and intake questions to direct appointments by address, municipality, or permit category, ensuring the correct office and staff receive the booking.
How does Cal.com support the business license application process?
Create event types for intake reviews, document checks, and issuance. Automate reminders with required documents and trigger follow-ups or fee notices after each step.
What about building permit requirements that vary by project?
Add conditional questions to collect project scope and materials. Tailor reminders with specific requirements, attach checklists, and route to specialized reviewers or inspectors.
Can Cal.com replace DMV appointment alternatives for our services?
For services with limited walk-ins, create self-serve booking pages and queue alternatives. Residents select a time, get reminders, and can reschedule, reducing congestion and frustration.
Is self-hosting available for government environments?
Yes. Cal.com supports self-hosting, letting agencies control data, meet residency policies, and pass security reviews while keeping all scheduling functionality available.
How do we integrate with our case management system?
Use Cal.com’s API and webhooks to sync appointment data, statuses, and notes. Trigger updates on confirmation or completion to advance cases without manual data entry.
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
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Cal.com® and Cal® are a registered trademark by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031 through calendar scheduling.
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Need Help? [email protected] or visit cal.com/help.
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Cal.com® and Cal® are a registered trademark by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031 through calendar scheduling.
English
Need Help? [email protected] or visit cal.com/help.
Solutions
Use Cases
Resources
Cal.com® and Cal® are a registered trademark by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031 through calendar scheduling.
English
Need Help? [email protected] or visit cal.com/help.
Solutions
Use Cases
Resources